Charlotte Rump Verified Professional Verified Professional
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About me

Are you noticing challenges in your relationships, or navigating a period with lots of change? Maybe you’re finding it hard to make sense of things that have happened in the past, or that struggling with your mental health is making each day difficult? Perhaps you're experiencing anxiety or depression and feeling stuck, and like you're not sure where to turn?

It can take a lot of courage to take the first step to access counselling, and it can be tough to find the right counsellor. But once you have, counselling can give you the space, support and guidance to explore and better understand yourself; offer insight to help you manage in the here-and-now; as well as make sense of how your past affects your present.

I am a BACP Registered (British Association of Counselling and Psychotherapy) Integrative Counsellor which means that I draw on various theories and approaches  to best help each client. I work with clients aged 18 and over, both face to face in a comfortable room near Norwich city centre, and online with clients across the UK – enabling you to access counselling from wherever you feel most at ease. 

I believe in the importance of relationships, and this is at the core of my approach: whether that’s thinking about how you relate with yourself, others or even within our shared relationship. 

I offer flexibility in my practice, giving you the option to use creative materials within our work and can offer both short term and open-ended sessions – tailoring the number of sessions to your needs.

If you would like to find out more, or arrange an initial session to see if we’re the right fit, email me or call me on 07419 212313, leave your contact details and I'll get back to you.

Training, qualifications & experience

  • BSc (Hons) Integrative Counselling (Matrix College, affiliated by Middlesex University)
  • Advanced Diploma in Integrative Counselling (Matrix College)
  • Certificate in Counselling Skills (Matrix College)
  • Mental Health First Aider (MHFA England)

My work experience has been diverse, working across various frontline mental health services in Norfolk for 5 years prior to my counselling training. This included working in an NHS service and in local mental health charities. Following this, I worked both as a counsellor in a local counselling service, and with young adults in a specialised organisation.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£45.00 per session

Additional information

Initial session is at a reduced fee of £30 for a 60 minute session. 

Ongoing sessions: £45 per 60 minute session.

Payment can be made via BACS in advance of the session, or by card on the day.

When I work

Mon Tue Wed Thu Fri Sat Sun

Norwich, Norfolk, NR3

Type of session

In person

Types of client

Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms