About me

Do you feel anxious, depressed or are experiencing relationship issues?

I am an experienced counsellor providing affordable counselling services in Hornchurch

I provide 1 to 1 sessions as well as couples counselling to help you find a way forward through issues including:-
depression, anxiety, stress, trauma, relationship problems, along with many other emotional difficulties.

Sometimes life events can overwhelm us and we can feel stuck and unable to find a way forward. At other times we just need someone who will really listen to us and treat us with respect. At these times talking to a professional can be helpful. It takes great courage to ask for help. The therapeutic relationship is different from other relationships because it is all about you, the client. I am pleased that you are considering whether counselling could help you. It is vital that a trusting relationship is built up which is supported and non-judgemental.

My clients range from late teens to those who have retired.

I am experienced at helping clients through a variety of issues, including:-

  • grief
  • depression
  • anxiety
  • OCD
  • panic attacks
  • low self esteem
  • mid life counselling
  • relationship counselling
  • IBS
  • stress
  • anger
  • unresolved childhood issues
  • sexual abuse
  • couples counselling
  • relationship recovery programme (see website for more information)
  • and many more

in addition I provide holistic therapies including Hopi Ear Candling and Reiki

Pllease feel free to call me for a free 20 minute consultation so that we can discuss your goals and you can decide if you're happy to take things further.

Training, qualifications & experience

I am a fully qualified counsellor

Qualification's Achieved:
Diploma Level 4 in Therapeutic Counselling
Level 3 Certificate in Counselling
Level 2 Certificate in Counselling
NLP Certificate
EFT Practitioner
Diploma Hopi Ear Candling


Hypnotherapy Diploma, Past Life Regression Diploma, Relation Recovery etc

Other certificates obtained include
Bereavement, Addiction, Attachment, Couples Counselling & Supervision

As a qualified therapist I am always enhancing my training and have also studied hypnotherapy at length and also offer hypnotherapy and past life regression.

I have been a volunteer counsellor at Mind Thurrock, a bereavement counsellor at Saint Francis Hospice in Havering-at-Bower, KCA (alcohol addiction) In Barking, Essex and West Hatch School in Chigwell

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


Additional information

I offer a FREE 20 minute telephone consultation


1 to 1 sessions
£60.00 per 50-Minute session from 11am  * (payable when booking appointment)

£70 per 50-Minute session from 4 - 8pm *(payable when booking appointment)

* PLEASE NOTE: an additional charge of £10 will apply for all weekend appointments and those booked outside of normal working times

*Discounts are available for bookings of 6 sessions or more
( must be pre-paid)

Couples Counselling
£100 Initial Session, including pre-assessment*
From £80 per 60-Minute Session thereafter*

Blueprint Hypnotherapy£80 per session*

Relationship Recovery Programme Hypnotherapy (3 sessions) £80 per session* or £210 if prepaid in full

Payments, Discounts & Concessions

*Payments are payable at time of booking the appointment

Discounts are available for bookings of 6 sessions or more
( must be pre-paid)

Concessions - I offer reduced rates for counselling students please contact me for details

Cancellation Policy:
48 hours notice is required to change or cancel your appointment (36 hours for couples) If less than 48 hours is given a full session fee will apply

Code of Ethics

I subscribe to the BACP Code of Ethics. My aim is to provide a confidential, non-judgemental and supportive space



Monday - Wednesday 11am - 8pm* * Other times by arrangement

Further information

I am a member of BACP (British Association of Counselling & Psychotherapy) and abide by their code of conduct and ethics.

Please email me on carmscounselling@hotmail.co.uk
or telephone 07722 456 138

If I am not available, please leave a message and I will contact you as soon as I'm able to

Link Way
RM11 3RW

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Video and telephone sessions currently being issued (as at 16.4.20)


In person supervision
Online supervision
Telephone supervision

 I offer counselling supervision in my therapy room in Hornchurch  £40 for 1 hour £60 for 1 1/2 hours   Concessions available for trainee's - fees to be agreed   .

View supervision profile


Carmela Mastroianni

Carmela Mastroianni