About me

I really enjoy what I do; listening, helping and supporting my clients. I have had my own share of traumas, hurts,  struggles and challenges. I am here to help you work through yours.  

By talking together about your issues, your emotional feelings and thoughts, we begin to gather understanding and knowledge about who you are and what, why and how you see yourself; yourself within your own world and the wider world. None of us are immune to trauma, sadness, loss or challenging experiences. How we manage ourselves within them is often the struggle. When we don't understand we often feel powerless and helpless. We become fearful.  We avoid or deny our feelings to protect ourselves yet get trapped or stuck. A vicious cycle begins, which is hard to break.

As you begin to talk and share with me, you will access feelings you may have suppressed for a long time.  The sense of freedom you will have when you begin to unlock those difficult feelings and memories will empower you to move forward. It will be hard and scary, so with my support, we can do it together. Building trust with me will take time and I go at your pace. We allow the therapy to evolve naturally.

We all have the ability to continue to grow and develop and not remain struggling in past traumas or experiences. With some self discovery and learning you will develop a sense of empowerment, which will enable you to continue your life journey and manage those difficult times with less struggle and look to future experiences with confidence.

I help people with many different issues such as depression, anxiety, low self esteem, relationship breakdowns, emotional trauma and bereavement.

I am an integrative therapeutic counsellor with BACP Accreditation and UKRCP membership.

I work with the Person Centred Approach, which is a talking therapy offering the core conditions of empathy, unconditional positive regard for each of my clients and genuine care and consideration for my clients’ autonomy. It is important for my clients to be able to trust me with their personal difficulties and I am a warm friendly person who will work with you at your own pace. I also adapt Cognitive Behavioural Therapy (CBT) and Transactional Analysis (TA) into my work where it may benefit the client. Every client is unique so it is important to be flexible and treat each client's individuality with care and respect. I wish to help my clients achieve the best outcomes from counselling.

I offer counselling to:

Individuals – we work together talking, listening and sharing the process, which naturally evolves and progresses to some learning for the client and understanding with a sense of empowerment.

Couples – I work with couples who have relationship issues. I am like a mediator who facilitates the process of two people who are struggling and by working together, help to make their relationship healthier. I offer communication skills and exercises that couples can use and work with together.

Families – Occasionally I will work with a parent and child together and help them communicate more effectively. Children often find it hard to talk to their parents. I can help the child find ways to talk to their parents. I can also see the child with either or both parents. If your child is struggling I can help.

Sessions are one hour. Longer sessions can be arranged by request.

I am here to offer you what works best for you. Our sessions are confidential. 

I work from two locations; S.E.N.S.E, Tenbury Wells and The Wetmore Clinic, Onibury.
My days are split between these two practices. I work every day except Tuesdays.
I offer home visits to those who are unable to travel.
I also do evening appointments.

Training, qualifications & experience

Diploma in Therapeutic Counselling
Accreditation with BACP
UKRCP Registration
Counsellor at. S.E.N.S.E, Tenbury Wells
Counsellor at The Wetmore Clinic

BPS Approved Certificate in Clinical Supervision

I worked at TRACS, the NHS funded centre in Ludlow for 12 years 2007-2019

I worked as school counsellor at Bedstone College for 6 years 2012-2018

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


£48.00 per session

Additional information

Individuals                                                                                              £48 per hour
Couples                                                                                                   £60 per hour
Family therapy ( child with one or both parents)                                    £70 per hour

I offer short or long term work.

I offer evening appointments, which are on average fortnightly, depending on demand at time of booking.

I offer counselling in your own home if travel is difficult for you. I charge an additional travel fee depending on the location.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I do my best to see clients at the same time every week but often I have to be flexible and move times and venues. Please bear that in mind when you contact me.

Further information

I am fully insured and have been checked and cleared by the Disclosure and Barring Service ( DBS ) ( used to be called CRB)

I am not far from Cleobury Mortimer, Craven Arms, Church Stretton and Leominster.
I provide directions to either office on confirmation of booking.

I only work with clients privately and do not deal with third parties, such as insurance companies or rehabilitation companies.

S.E.N.S.E Community Centre
Temeside House
Teme Street
Tenbury Wells
WR15 8AA

The Wetmore Clinic
Wetmore Farm
Craven Arms

Type of session

In person
Home visits

Types of client

Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

There are stairs at both my offices. At Wetmore there is wheelchair access.

Online platforms

Charlotte Hall

Charlotte Hall