About me

I have over 15 years experience as a Qualified Counsellor working in private practice and within the NHS.

At times life can feel unmanageable and overwhelming and we struggle to cope in our usual ways. Sometimes we just need some time to ourselves, to reflect on our lives in a space where we won't be judged. Sadly many of us struggle with this as our thoughts become negative and undermine us; put simply we can have a 'Bad relationship with ourself'. Counselling can help you to understand why this is and help you find a new inner voice, that is supportive, kinder, more compassionate and a much nicer friend to you.

About Me:

I provide counselling in a safe, confidential and non-judgemental environment. I am a member of the BACP (British Association for Counsellors and Psychotherapists) and work within their ethical framework for good practice. I attend regular continuing professional training and have Insurance.

My experience of working within the primary care trusts (NHS) 'Counselling and Psychology services' has given me a wealth of experience of working with a wide range of issues within G.P's practices; with Anxiety and Depression being one of the most common complaints people are experiencing today. As well as my varied experience of working within the NHS, I have worked for the 'Weald of Kent Hospice' with bereaved families and also with adult men at the 'Kenward Trust' in Yalding Kent.

About Counselling:

There are times in all our lives when we feel unable to cope. Sometimes the causes of our problems are circumstantial and seem fairly clear and we just need someone to help us find a way through this difficult time. At other times our problems are difficult to understand and as much as we try we can find no answers. Talking to a Counsellor who is impartial can help shed light on these unfathomed places, helping us to work through our personal difficulties and find new ways of coping with life's inevitable struggles.

As Children we make many decisions about who and how we are going to be in life, we make these decisions based on our experiences growing up and Ideally they are good experiences and good decisions and we like ourselves; sometimes our ideas about ourselves are more negative. We rarely re-visit why we made these decisions about ourselves and although they served us well as children, we often find our attitudes and behaviours have become unhelpful to us as an Adult. We struggle but can't quite put our finger on what the problem is.

Counselling is an opportunity to better understand yourself and discover new ways of behaving, thinking, feeling and relating, leading to a more content life and better relationships with both yourself and others. Maybe you never learnt how to ask for what you needed or how to stand up for yourself, assert yourself at home or work. Maybe you struggle setting Boundaries for yourself or saying no to people. Maybe you struggle to feel you belong, struggle to socialise or make small talk. Maybe you struggle with focus, memory, attention or holding down a relationship. Maybe as a parent your noticing your Children don't respect the Boundaries you try to set.

As a professionally trained counsellor I have completed 10 years of my own personal Psychotherapy. I know how scary embarking on Counselling can feel. It is perfectly normal to feel anxious when you take that first step and book an appointment. I find that by the end of the first session clients feel much more relaxed and are looking forward to their next appointment.

I will be committed to our time together in a non judgemental, respectful, open and honest way. Some of us grew up in an environment where we may have become accustomed to adapting our behaviours to suit those around us, 'pleasing others' to protect the people we cared about, denying ourselves of the space or opportunity to fully develop a sense of who we actually are. The counselling relationship is intended to be a healing relationship, a safe place and opportunity to truly express yourself.

Getting in touch

If I am unable to take your call please leave me a message on my confidential voice mail and I will return your call as soon as I can ~ Alternatively you may also contact me via email which I pick up on a regular basis throughout the day.

Email me.

I enjoy my work and I enjoy meeting my new clients.

I offer both Day & Evening appointments.

Air conditioned office. parking available.

Training, qualifications & experience

1995 Childhood Behavioural Development, Sociolgy and Psychology, 1yr full time Foundation level.

I embarked on my Counselling career in 2001 and have certificates in Counselling skills and practice.

2005 'Advanced Diploma in Humanistic Counselling'. Adv Dip Couns. Accredited by the British Association of Counselling and Psychotherapy (BACP) of which I am a member.

My training is 'Humanistic Integrative' and draws from the models of 'Person Centred' 'Transactional Analysis' 'Gestalt' and 'Psychosynthesis'.

Further to this I have trained in the Cognitive Behaviour Therapy model (CBT) used and approved by the NHS as a solution focused brief model of therapy. I am trained in working with couples and have a wealth of certificates in further training for various areas of Counselling.

I attend regular annual further training seminars.

I will adapt and work in a style that best suits you.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

ADD in Adults.


Additional information

£45 Individuals 50 minute appointment.

£60 Couples 60 minute appointment.

Coronavirus: Due to the pandemic I currently only work via the phone but will see you face to face just as soon as it is safe to.


I have appointments on Wednesdays and Thursdays daytime and evenings.

Further information


Downderry Way
ME20 6PB

West Malling

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

parking available

Joanne Holland

Joanne Holland