Counselling Directory achieves PIF TICK certification for fourth consecutive year

Whatever you're going through, finding the right support shouldn't feel overwhelming. That's why Counselling Directory is proud to announce that they've once again been awarded the PIF TICK – the UK's only independently assessed quality mark for print and online health information.

Following a successful 2026 assessment, the directory achieved PIF TICK certification for the fourth consecutive year, recognising its ongoing commitment to providing trusted, evidence-based mental health information that helps people make informed decisions about their wellbeing.

Helping people find support they can trust

For more than 20 years, Counselling Directory has helped people across the UK connect with qualified counsellors and therapists. Whether someone is experiencing anxiety, coping with grief, navigating relationship challenges or facing other life challenges, the aim is to make finding the right support feel simpler and more accessible.

Alongside a directory of qualified professionals, Counselling Directory publish a wide range of mental health information to help people better understand what they're experiencing, explore different therapeutic approaches and feel confident taking the next step. 

Achieving the PIF TICK for a fourth consecutive year reflects the commitment to ensuring that every piece of information published is accurate, evidence-based, accessible and created with readers' needs in mind.

Why the PIF TICK matters

Awarded by the Patient Information Forum (PIF), the PIF TICK recognises organisations that meet 10 rigorous quality standards for producing health information. Each year, accredited organisations undergo an independent assessment to demonstrate that their content remains evidence-based, up to date, easy to understand and developed through robust editorial processes.

In an increasingly crowded online landscape, the PIF TICK gives people confidence that the health information they're accessing comes from a trusted source.

Supporting better emotional wellbeing

Every day, thousands of people use Counselling Directory to explore their options, connect with trusted professionals and take the next step towards better emotional wellbeing.

Since 2005, the company has been committed to making support more accessible by combining a nationwide directory of qualified counsellors and therapists with a growing library of trusted mental health information.