About us

We Hear You is a Frome based registered charity which offers free, professional counselling to anyone affected or bereaved by cancer or another life threatening illness (with a terminal diagnosis). We offer counselling to patients and to their partners, carers and close family members.

All our counsellors are professionally trained, fully qualified and experienced in working with clients affected in any way by cancer or other life-threatening illness. We offer support to adults, young people and children. Counselling takes place in Frome, Warminster, Trowbridge, two locations in Bath (one of which is the RUH), Weston-super-Mare and Street and in several schools throughout the area.

Training, qualifications & experience

All our counsellors are professionally trained, fully qualified and experienced in working with clients affected in any way by cancer or other life-threatening illness.

As an organisational member of BACP, We Hear You is bound by its Ethical Framework for good practice in Counselling and Psychotherapy and subject to professional conduct procedures for the time being in force.

Member organisations *


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling I deal with

A cancer diagnosis can have an impact on many areas of people's lives and stir up feelings related to a variety of issues and past experiences.

Therapies offered

  • Integrative
  • Psychodynamic therapy


We rely entirely on voluntary donations from our clients, local businesses, individuals, community groups and grant making trusts. We dont receive any Central Government funding.

Although we don’t charge, we do encourage individuals who use our service to make a donation if they are able to.

We Hear You
2a Market Place
BA11 1AG

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages Spanish


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

Types of client

Young people
Older adults


We Hear You

We Hear You