Rachel Trumfield. MBACP (Accred), Dip Psych. RN. New Hope Counselling, Plymouth.

Rachel Trumfield. MBACP (Accred), Dip Psych. RN. New Hope Counselling, Plymouth.

2 Temeraire Road


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About me

Hello. My name is Rachel and I work as a Counsellor and Therapist at New Hope Counselling.  Are you facing difficulties or issues which are hard to make sense of? Maybe you are feeling like things are never going to change? I work with people experiencing anxiety, depression, abuse, trauma, bereavement , low self-esteem and relationship difficulties.

I can offer you the time and space to explore whatever is troubling you or causing you distress, and help you identify ways to bring about hope, change and healing.I work in a gentle, empathic and non-judgemental way, giving you a safe and confidential place to explore your thoughts and feelings, come to a greater understanding of yourself and your situation and find a way to move forward.

How I work

The therapy I provide is predominantly talking therapy but I also offer creative ways of working such as drawing, journalling and sand therapy, if it is something you would find helpful.

Many of my clients have experienced difficulties with self-esteem due to their past (family upbringing) or recent events (such as illness or relationship break-down). I work with them to identify the root of these difficulties and give them strategies to build and improve their self-esteem and self-confidence.

I can work on a short term basis (6-12 sessions) or longer term depending on what you are bringing to counselling. I also offer psychotherapy which is usually long term work, involving gaining a deeper awareness of emotional issues and identifying the root of a problem.

I offer online counselling and telephone counselling for those who are unable to attend face to face sessions for any reason.

How Counselling helps.

At times life can become confusing, distressing or overwhelming and when this happens it can have a negative impact on your daily life. I can give you the time and the opportunity to explore what is really going on for you with a warm,caring person who listens impartially and will not judge you.

Counselling does not involve me giving you advice, but rather enabling you to gain your own perspective and insight into what we look at together. This will in turn empower you to understand what is best for you, in order to make positive changes in your life


Further Information.

I am an Accredited Member of the British Association of Counselling and Psychotherapy - (MBACP Accred) and work according to it's Ethical Framework for the Counselling Professions (2018). I have monthly supervision sessions with an experienced and qualified supervisor, who oversees my work with clients.

I understand that choosing the right counsellor is incredibly important.I would like to encourage you to visit my website at www.newhopecounselling.co.uk where you can find our more about how I work. If you would like any further information or have any questions or would like to book an appointment, please feel free to give me a text, call or e-mail me and I will get back to you within 24 hours.

Training, qualifications & experience

-CPCAB Level 5 Diploma in Psychotherapeutic Counselling.

-CPCAB. Level 4 Diploma in Therapeutic Counselling.

- CPCAB. Level 3 Certificate in Counselling Studies.

- Applied Suicide Intervention Skills Training.

- Training in working with Domestic Abuse.

- Registered Member of the BACP (British Association of Counselling and Psychotherapy).

- Registered Nurse.

I have  undertaken the CPCAB Level 5 Diploma in Psychotherapeutic Counselling. On this course I learned how to work with clients at a deeper level, on issues stemming from adverse childhood experiences.

I  worked at Simply Counselling Community Interest Company for 5 and a half years. I  counselled adult clients of all ages during this time with experiences of trauma, various forms of abuse (including domestic abuse), anxiety, depression , loss and bereavement. During my time there I  also counselled people who are carers and those who have had heart problems.

I have worked in health care for the past 28 years  involving caring for people in hospital, including patients and their families experiencing cancer, end of life care and critical illness.

Member organisations

Registered / Accredited


Accredited register membership


I charge £20 for the first session and give a full hour for this. In this session we can look at what you are wanting to gain from counselling and also get an idea of what it will be like to work with me.

All other sessions are £40 for one hour.

I have 2 spaces a week for concessions at £30/hour and those are available for students or those on low income. Please contact me for further details about this. If a space is not available I will be able to put you on a waiting list.

Further information

I also do Inner Child work, which involves coming to terms with adverse experiences from childhood.

Maps & Directions

Plymouth, PL5 3UB

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: Yes

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair user access: Yes

I work in a downstairs room with a street level entrance. The room is located in a private residence at Manadon Park, Plymouth.


I am able to offer face to face sessions on Wednesdays (2-6) and Thursdays (9-4).

I am able to offer online and telephone counselling at other times.

Types of client

Young people
Older adults
Employee Assistance Programme