Rachel Trumfield Verified Professional Verified Professional
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MBACP (Accred). Counsellor, Psychotherapist and Supervisor

About me

Hello. My name is Rachel and I work as a Counsellor and Therapist at New Hope Counselling.  Are you facing difficulties or issues which are hard to make sense of? Maybe you are feeling like things are never going to change? I work with people experiencing anxiety, depression, abuse, trauma, bereavement, low self-esteem and relationship difficulties.

Are you constantly fighting feelings of not feeling "good enough" in various areas of your life such as romantic relationships, parenting, friendships or work?

I can offer you the time and space to explore whatever is troubling you or causing you distress, and help you identify ways to bring about hope, change and healing.I work in a gentle, empathic way, giving you a safe and confidential place to explore your thoughts and feelings, come to a greater understanding of yourself and your situation and find a way to move forward. 

How I work

The therapy I provide is predominantly talking therapy but I also offer creative ways of working such as drawing, journalling and sand therapy, if it is something you would find helpful.

Many of my clients have experienced difficulties with self-esteem due to their past (family upbringing) or recent events (such as illness or relationship break-down). I work with them to identify the root of these difficulties and give them strategies to build and improve their self-esteem and self-confidence.

I can work on a short term basis (6-12 sessions) or longer term depending on what you are bringing to counselling. I also offer psychotherapy which is usually long term work, involving gaining a deeper awareness of emotional issues and identifying the root of a problem.

I offer online counselling and telephone counselling for those who are unable to attend face to face sessions for any reason.

How Counselling helps.

At times life can become confusing, distressing or overwhelming and when this happens it can have a negative impact on your daily life. I can give you the time and the opportunity to explore what is really going on for you with a warm,caring person who listens impartially and will not judge you.

Counselling does not involve me giving you advice, but rather enabling you to gain your own perspective and insight into what we look at together. This will in turn empower you to understand what is best for you, in order to make positive changes in your life


Further Information.

I am an Accredited Member of the British Association of Counselling and Psychotherapy - (MBACP Accred) and work according to it's Ethical Framework for the Counselling Professions (2018). I have monthly supervision sessions with an experienced and qualified supervisor, who oversees my work with clients.

I understand that choosing the right counsellor is incredibly important.I would like to encourage you to visit my website at www.newhopecounselling.co.uk where you can find our more about how I work. If you would like any further information or have any questions or would like to book an appointment, please feel free to give me a text, call or e-mail me and I will get back to you within 24 hours.

Training, qualifications & experience

- CPCAB Level 6 Certificate in Therapeutic Counselling Supervision.

-CPCAB Level 5 Diploma in Psychotherapeutic Counselling.

-CPCAB. Level 4 Diploma in Therapeutic Counselling.

- CPCAB. Level 3 Certificate in Counselling Studies.

- Applied Suicide Intervention Skills Training.

- Training in working with Domestic Abuse.

- Registered Member of the BACP (British Association of Counselling and Psychotherapy).

- Registered Nurse.

I have  undertaken the CPCAB Level 5 Diploma in Psychotherapeutic Counselling. On this course I learned how to work with clients at a deeper level, on issues stemming from adverse childhood experiences.

I  worked at Simply Counselling Community Interest Company for 5 and a half years. I  counselled adult clients of all ages during this time with experiences of trauma, various forms of abuse (including domestic abuse), anxiety, depression , loss and bereavement. During my time there I  also counselled people who are carers and those who have had heart problems.

I have recently left the NHS where I worked for 32 years as a nurse. I worked 23 years in ICU , the final 2years being during the pandemic. I therefore have unique, specialist knowledge and experience around the ICU environment, and specialise in working with people who have been patients there, have had a family member there or who have worked as a member of staff in ICU.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

I work as a nurse In Intensive Care. I am happy to support people with traumatic hospital experiences as a patient or relative. I am very aware and informed about the difficulties a person can experience following a stay in Intensive Care and as well as working as a Counsellor, I have been nursing COVID patients in Intensive Care, so feel that I can support people who have been struggling following these experiences.

I am also experienced in supporting health workers.


From £30.00 to £40.00
Free initial telephone session

Concessions offered for

  • Low income
  • Students
  • Trainee counsellors

Additional information

 I offer a free 10-15 minute telephone session if you would like one. I charge £20 for the initial consultation session and give a full hour for this. In this session we can look at what you are wanting to gain from counselling and also get an idea of what it will be like to work with me.

All other sessions are £40 for one hour.

I have 2 spaces a week for concessions at £30/hour and those are available for students or those on low income. Please contact me for further details about this. If a space is not available I will be able to put you on a waiting list.

When I work

Mon Tue Wed Thu Fri Sat Sun

I  offer sessions on  Mondays from 9.30am -5pm  and Tuesdays  Wednesdays  and Thursdays from 9.30am -6.30.pm -  currently in -person or via video/telephone or outdoors.

Further information

I also do Inner Child work, which involves coming to terms with adverse experiences from childhood.

I have worked as a nurse for 32 years in the NHS, having recently left to focus fully on my counselling work..23 years have been spent working in ICU , the last 2 being during the pandemic. As well as working with people with anxiety, depression and low self-esteem, I specialise in working with people with physical health problems. I also have the relevant understanding and knowledge to work effectively with anyone who has had an ICU experience - as a patient, a relative of a patient or a staff member. 

Plymouth, Devon, PL7

Type of session

In person
Home visits

Types of client

Older adults
Employee Assistance Programme

Key details

I work in a downstairs room with a street level entrance. The room is located in a private residence in Plympton, Plymouth.

Online platforms



In person

I am qualified with the CPCAB Level 6 Certificate in Therapeutic Supervision Course. and offer in 'person, online and telephone supervision sessions.

View supervision profile