About me

Our relationship with ourselves have never been under so much pressure as they are at the present time. The stresses and strains of working, living and loving through a pandemic can really take their toll and lead to feelings of isolation, loneliness, sadness, anxiety and depression.

For thirty years I have been working with individuals, couples and families to help overcome painful feelings and experiences helping them to make positive changes in managing their relationships.

Offering a divorce and separation recovery programme promoting personal development and growth has been a popular aspect of my work with couples and individuals.

I have an office in Norwich but also see people in Stalham. At present I’m working with Zoom, FaceTime and phone but hoping to return to face to face counselling as soon as we are able to.

Training, qualifications & experience

  • Dip. Couns (AEB)
  • Relationship Counselling
  • Understanding Loss and Bereavement
  • Divorce & Separation Recovery
  • Chronic Illnesses
  • Stress in the Workplace
  • Life Coaching
  • Occupational Health

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Behavioural therapy
  • Cognitive analytic therapy (CAT)
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Couples counselling
  • Family/systemic therapy
  • Human Givens psychotherapy
  • Mindfulness
  • Person-centred therapy
  • Solution focused brief therapy
  • Transactional analysis


Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information



I am available Monday to Saturday from 9am to 9pm.

Further information

Thirty years experience as a counsellor working in my own private practice




Sackville Place
44-48 Magdalen Street

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Rachel Hales

Rachel Hales