Rachel Hales

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Available for new clients
Available for new clients

This professional is available for new clients.

Norwich NR12 & NR3
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Our relationship with ourselves have never been under so much pressure as they are at the present time. The stresses and strains of working, living and loving through a pandemic can really take their toll and lead to feelings of isolation, loneliness, sadness, anxiety and depression.

For thirty years I have been working with individuals, couples and families to help overcome painful feelings and experiences helping them to make positive changes in managing their relationships.

Offering a divorce and separation recovery programme promoting personal development and growth has been a popular aspect of my work with couples and individuals.

I have an office in Norwich but also see people in Stalham. At present I’m working with Zoom, FaceTime and phone but hoping to return to face to face counselling as soon as we are able to.

Training, qualifications & experience

  • Dip. Couns (AEB)
  • Relationship Counselling
  • Understanding Loss and Bereavement
  • Divorce & Separation Recovery
  • Chronic Illnesses
  • Stress in the Workplace
  • Life Coaching
  • Occupational Health

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£45.00 - £50.00

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information


When I work

Mon Tue Wed Thu Fri Sat Sun

I am available Monday to Wednesday from 8am to 8pm to see clients in Stalham and Norwich.

I’m available to respond to appointment applications, text and emails 7 days a week.

Further information

Thirty years experience as a counsellor working in my own private practice



Stalham, Norwich, Norfolk, NR12

Rebuild, Sackville Place, 44-48 Magdalen Street, Norwich, Norfolk, NR3 1JU

Type of session

In person

Types of client

Young people (13-17)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.