METRO Charity provides individual counselling to people who identify as LGBTQ+, and those living with or affected by HIV.
Counselling offers a safe and non-judgemental space for you to talk about whatever is impacting you. All of METRO's counsellors come from their own backgrounds in terms of their style and modality, but as an organisation we place you at the centre of the counselling process. This means that the space is yours to talk about whatever feels important for you; your counsellor will not give advice or tell you what to do, but will support you to openly explore the challenges you are facing.
We offer a range of free, low-cost and full-fee paying counselling. What is available to you will depend on your age and where you live, so please contact us for more information about this.
In the first instance, you will have an initial assessment, which is a chance to talk about was has brought you to counselling, and explore whether our service is right for you.
Training, qualifications & experience
Counselling at METRO is delivered by a mixture of counsellors, some who are volunteer counsellors in the final stages of their training, and others who are qualified and experienced staff counsellors. As an organisation we are members of the BACP, and each individual counsellor with us also has BACP membership and adheres to the BACP Ethical framework. All counsellors within METRO receive regular in-house clinical supervision of their work.
Member organisations *
Accredited register membership
Areas of counselling we deal with
- Anger management
- Domestic violence
- Drug addiction
- Emotional abuse
- Gender dysphoria
- Low self-confidence
- Low self-esteem
- Physical abuse
- Relationship problems
- Sex problems
- Sexual abuse
- Suicidal thoughts
- Work-related stress
Other areas of counselling we deal with
Sexual Orientation and Gender Identity - SOGI
Gender, Sexual and Relationship Diversity - GSRD
Non-monogamous relationships and non-monogamy
Polyamorous relationships and polyamory
Questioning gender identity or sexuality
Photos & videos
Free or Low-Cost Services
For young LGBTQ+ people aged 25 and under living in London, counselling is free. We have lower cost places available for LGBTQ+ adults living in Lewisham and Greenwich. We also hold some free places for people living with HIV from South West London. We can offer up to 12 sessions within this service.
For everyone else who identifies as LGBTQ+ and wants counselling with us, we offer a full-fee service, where you can see a therapist for as long as you want. The cost of this is £55 per session.
Please contact us for more information if you are unsure about which category you would fall into.
For more information, or to refer yourself into our service, please visit our website, or email us.
Maps & Directions
Type of session
|Face to face counselling:||Yes|
|Other languages:||Spanish, Portuguese|
Monday to Friday, 9am to 8pm
Types of client