About us
METRO Charity provides individual counselling to people who identify as LGBTQ+, and those living with or affected by HIV.
Counselling offers a safe and non-judgemental space for you to talk about whatever is impacting you. All of METRO's counsellors come from their own backgrounds in terms of their style and modality, but as an organisation we place you at the centre of the counselling process. This means that the space is yours to talk about whatever feels important for you; your counsellor will not give advice or tell you what to do, but will support you to openly explore the challenges you are facing.
We offer a range of free, low-cost and full-fee paying counselling. What is available to you will depend on your age and where you live, so please contact us for more information about this.
In the first instance, you will have an initial assessment, which is a chance to talk about was has brought you to counselling, and explore whether our service is right for you.
Training, qualifications & experience
Counselling at METRO is delivered by a mixture of counsellors, some who are volunteer counsellors in the final stages of their training, and others who are qualified and experienced staff counsellors. As an organisation we are members of the BACP, and each individual counsellor with us also has BACP membership and adheres to the BACP Ethical framework. All counsellors within METRO receive regular in-house clinical supervision of their work.
Member organisations *
BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.
Areas of counselling we deal with
Other areas of counselling we deal with
Sexual Orientation and Gender Identity - SOGI
Gender, Sexual and Relationship Diversity - GSRD
Non-monogamous relationships and non-monogamy
Polyamorous relationships and polyamory
Questioning gender identity or sexuality
Therapies offered
Photos & videos
Fees
Additional information
Free or Low-Cost Services
For young LGBTQ+ people aged 25 and under living in London, counselling is free. We have lower cost places available for LGBTQ+ adults living in Lewisham and Greenwich. We also hold some free places for people living with HIV from South West London. We can offer up to 12 sessions within this service.
Full-Fee Services
For everyone else who identifies as LGBTQ+ and wants counselling with us, we offer a full-fee service, where you can see a therapist for as long as you want. The cost of this is £55 per session.
Please contact us for more information if you are unsure about which category you would fall into.
When we work
Monday to Friday, 9am to 8pm
Further information
For more information, or to refer yourself into our service, please visit our website, or email us.
