METRO Charity provides individual counselling to anyone experiencing issues related to equality, diversity and identity. The majority of people using our counselling service identify as LGBTQ+, or are living with or affected by HIV.
Counselling offers a safe and non-judgemental space for you to talk about whatever is impacting you. In the first instance, you will have an initial assessment, which is a chance to talk about was has brought you to counselling, and explore whether our service is right for you. If we decide to go ahead, you will then be placed on a waiting list to see one of our counsellors.
We are able to provide up to 12 sessions of one-to-one counselling. We operate a fee-paying service for adults over the age of 25; the service is free for young people under the age of 25 living in any London borough, and we also have some free places for people living with HIV who live in South West London.
Training, qualifications & experience
Counselling at METRO is delivered by a mixture of counsellors, some who are volunteer counsellors in the final stages of their training, and others who are qualified and experienced staff counsellors. As an organisation we are members of the BACP, and each individual counsellor with us also has BACP membership and adheres to the BACP Ethical framework. All counsellors within METRO receive regular in-house clinical supervision of their work.
Member organisations *
Accredited register membership
Areas of counselling we deal with
- Anger management
- Domestic violence
- Drug abuse
- Emotional abuse
- Gender dysphoria
- Low self-confidence
- Low self-esteem
- Physical abuse
- Relationship problems
- Sex problems
- Sexual abuse
- Suicidal thoughts
- Work-related stress
Other areas of counselling we deal with
Sexual Orientation and Gender Identity - SOGI
Gender, Sexual and Relationship Diversity - GSRD
Non-monogamous relationships and non-monogamy
Polyamorous relationships and polyamory
Questioning gender identity or sexuality
Photos & videos
For young LGBTQ+ people under the age of 25, the service is free.
We also hold some free places for people living with HIV from South West London - please see our website for more details.
For everyone else, we operate fees on a sliding scale, depending upon your take-home income after deductions of tax, NI and student loans.
Income up to £1250 per month - £25 per session
Income £1250-£1450 - £30 per session
Income £1450-£1699 - £40 per session
Income over £1700 - £50+ per session
For more information, or to refer yourself into our service, please visit our website, or email us.
Maps & Directions
Type of session
|Face to face counselling:||Yes|
Types of client