METRO Charity

METRO Charity

Metro Charity
Equitable House
7 General Gordon Square
SE18 6FH


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About us

METRO Charity provides individual counselling to anyone experiencing issues related to equality, diversity and identity. The majority of people using our counselling service identify as LGBTQ+, or are living with or affected by HIV.

Counselling offers a safe and non-judgemental space for you to talk about whatever is impacting you. In the first instance, you will have an initial assessment, which is a chance to talk about was has brought you to counselling, and explore whether our service is right for you. If we decide to go ahead, you will then be placed on a waiting list to see one of our counsellors.

We are able to provide up to 12 sessions of one-to-one counselling. We operate a fee-paying service for adults over the age of 25; the service is free for young people under the age of 25 living in any London borough, and we also have some free places for people living with HIV who live in South West London.

Training, qualifications & experience

Counselling at METRO is delivered by a mixture of counsellors, some who are volunteer counsellors in the final stages of their training, and others who are qualified and experienced staff counsellors. As an organisation we are members of the BACP, and each individual counsellor with us also has BACP membership and adheres to the BACP Ethical framework. All counsellors within METRO receive regular in-house clinical supervision of their work.

Member organisations *


Accredited register membership

* We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling we deal with

Sexual Orientation and Gender Identity - SOGI

Gender, Sexual and Relationship Diversity - GSRD

Non-monogamous relationships and non-monogamy

Polyamorous relationships and polyamory

Questioning gender identity or sexuality

Photos & videos

  • METRO Charity image 1


For young LGBTQ+ people under the age of 25, the service is free.

We also hold some free places for people living with HIV from South West London - please see our website for more details.

For everyone else, we operate fees on a sliding scale, depending upon your take-home income after deductions of tax, NI and student loans.

Income up to £1250 per month - £25 per session

Income £1250-£1450 - £30 per session

Income £1450-£1699 - £40 per session

Income over £1700 - £50+ per session

Further information

For more information, or to refer yourself into our service, please visit our website, or email us.

Maps & Directions

London, SE18 6FH

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: Spanish


Accessibility information
Wheelchair access: Yes

Types of client

Young people
Older adults