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About me

Sometimes we need someone to simply be there to listen...

Hello, I am Luisa and I’m a BACP registered integrative adult and child counsellor and clinical supervisor for Vocalise Counselling

During these stressful times, It’s understandable to be experiencing overwhelming thoughts of anxiety, depression, or frustration as a direct result of the pandemic whether your a child, adult, or Teen.

I am available to offer trauma focused support to frontline workers, who are experiencing burnout and managing feelings of PTSD, difficulty sleeping ,feeling emotionally overwhelmed.

Children are having to manage not having the results they may have wanted, their study and learning being affected or possibly missing out on celebrations, parties, or birthdays with loved ones or being separated from their friends as they stick to social bubbles.

I am seeing an increase of children having difficulty sleeping or managing their anxieties and parents becoming frustrated by their children's use of social media or technology, this is something I can support you with.

whether you're managing the stress of self-isolation or being separated from friends, families or support network, or working from home or returning to work resulting in you feeling highly stressed, scared, or lonely or disconnected from family or friends. Counselling can support you I am seeing clients face to face or from the comfort of your home by phone or zoom.

Counseling enables you to experience positive changes, promotes emotional wellness, and promotes self -care and reduces your stress and improves resilience and emotional health.

Having to deal with the added pressures on us all emotionally by having our daily life altered daily can begin to affect our wellbeing and wellness as we all struggle to find effective coping strategies and navigate a new normal,

As a Integrative Counsellor I combines multiple therapeutic techniques and approaches, including the Person-Centred Approach, CBT, Transactional Analysis, Humanistic theories, and Creative Therapy to support you.

I offer you a tranquil haven to heal and grow and process your emotions, feelings and to make sense of thoughts from the lovely therapy rooms at the Bettercare Clinic, on Queens Road found in central Watford near the Intu shopping centre

clinic rooms offers  a calm and relaxing safe space with someone who you can privately share your fears and worries without feeling any judgment.

Drawing on 20 years experience working with both adults and children in various settings,

My counseling experience and training are extensive in working with:

  • Adults and Families
  • Children and young people.
  • Adult Trauma Counselling
  • I see clients in Watford, Rickmansworth, Northwood, and Dunstable

What Vocalise Counselling offers you...

I place a great emphasis on empathy and kindness and compassion, I am straight-talking, friendly, approachable. I offer you a private safe space to share your feelings.

I am incredibly warm, friendly, and passionate about working with both Adults, Children/ teens, families seeking guidance with issues such as low self-esteem, anxiety, anger issues, struggling at school or after divorce or separation, living with PTSD, traumatic experiences, domestic abuse or seeking support with social difficulties such as ASD, Dyspraxia, ADD, ADHD or learning difficulties, bullying and friendship issues. I understand the many pressures parents may face in balancing family life with work and home life.

I offer a free 30-minute telephone consultation to discuss your current concerns and explore what you hope to change or overcome from having counselling. I see both male and females clients, both long and short-term.

The counselling is tailored and centered around your individual needs and expectations.

It's ok to not feel okay

Why not call or email me today to arrange a free initial telephone consultation. This is the first step towards getting the support you're seeking.

Training, qualifications & experience


  • CPCAB Level 4 Diploma in Therapeutic Counselling (QCF).
  • BACP Certificate in Proficiency.
  • Counselling Children and Young People certificate.
  • OCN Certificate in Counselling Supervision.


  • ADHD & Autism Support.
  • Anger management Training.
  • Self-harm- Mind Training.
  • Grief Training - Open-Toy Box.
  • PODS DID and Dissociation: The Fundamentals.
  • KCA Associates Vulnerability, Trauma and Recovery.
  • re-wind technique certificate
  • Certificate in working with couples
  • OCN Certificate in Counselling supervision
  • Trauma focused CBT


  • National Centre for Domestic Violence – Domestic Violence Training.
  • Herts Community Safety Unit - Domestic Abuse, Honour Based Abuse /Forced Marriage.
  • P2be/ Herts safeguard board Safeguarding Children Training.
  • NSPCC-Child Protection level 2.
  • Suicide and Risk Assessment Training at Herts-rite.
  • Protective Behaviour Training HGFL.
  • Attachment and Brain Neuroscience Training five to thrive
  • Separation Anxiety Disorder (SAD)Training Cahms
  • COVID-19: Psychological First Aid

I freelance as a Counsellor at Challenging behaviours Therapy in Dunstable alongside my private practice.

I previously co-ordinated Leavesden Children Centre Counselling Service working with Adults and their families - experiencing mental health issues, relationship difficulties, domestic violence, postnatal depression, anger issues and anxiety disorder. I also recently worked as a Child Therapist for Kings Langley Pupil Support Service, providing emotional support, counselling and mentoring to children experiencing mental health difficulties in 6 schools around Hertfordshire before settling up in private practice.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


  • I offer free phone and internet based session for adults and teens
    30 min telephone assessment.
  • Adult Counselling £50-£60
  • Adult trauma Counselling £50
  • Adult Phone/Zoom online Counselling £50 (evenings & Weekends)
  • Child Counselling sessions £50-£60 or £300 for 5 sessions
  • Couples therapy £70
  • Supervision £50-£65 per hour

The session must be paid in advance. Please note I have a 48-hour cancellation policy, Concession rates are available to students, or low waged.

Further information

I work from the Bettercare Clinic close to the Intu shopping centre in central Watford on the Queens Road.

My practice Vocalise Therapy can be found at http://www.bettercareclinic.co.uk in central Watford, where parking is available. I also freelance in schools and in the Hertfordshire and Buckinghamshire area.

  • I am a registered Member of the British Association for Counselling and Psychotherapy (BACP)and abide by the BACP Ethical Framework for Good Practice and Date protection.
  • I am fully insured and police checked and hold an enhanced DBS.
  • English and Italian speaker.

Better Care Clinic
53a Queens Road
WD17 2QN

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages Italian


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


Monday - Friday 9am-7pm, weekends 9am-3pm

Types of client

Young people


My name is Luisa and I am integrative supervisor trained in several modalities including the Person-centred approach, humanistic approach, CBT, Psychodynamic , TA and Gestalt theory  I have worked in the caring field for over twenty years and have a great deal of experience working alongside families adults and children with additional needs as a School counsellor, in children centres and in schools and have worked in local counselling agencies in Tring Dunstable and St Albans.

Online supervision
Telephone supervision

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Maria Luisa Urey - MBACP Supervisor, Counsellor adults & children

Maria Luisa Urey - MBACP Supervisor, Counsellor adults & children