Maria Luisa Urey Counsellor and Child Therapist MBACP Registered

Maria Luisa Urey Counsellor and Child Therapist MBACP  Registered

Better Care Clinic
53 Queens Road
WD17 2QN

13 Chiltern House
81 High Street
N Dunstable

07788 947420

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Better Care Clinic
53 Queens Road
WD17 2QN

13 Chiltern House
81 High Street
N Dunstable

07788 947420

About me

  • Sometimes we need someone to simply be there to listen...

Hello, I am Luisa and welcome to Vocalise Counselling Therapy.

Life can throw us many challenges and may leave you feeling overwhelmed with anxiety unhappy, confused and feeling disconnected or isolated from family or with loved ones. Talking therapy helps people when they're having a difficult time and seeking emotional support Because Counselling and being supported therapeutically enables positive change, a difference in thinking and improves emotional resilience and emotional wellbeing.

Drawing on years of experience of working with adults and children in many varied settings, I feel I can offer you a tranquil safe haven to heal, to grow and process your emotions and thoughts and make sense of your feelings in the total confidence from my lovely therapy rooms at the Bettercare Clinic close to the Intu shopping centre in central Watford on the Queens Road.

I have exstensive experienced in working with:-

  • Children and young people and Adult Counselling /Trauma Counselling
  • I have clinics In Watford, Tring (Thursdays) and Dunstable (Tuesdays)
  • I support individuals who have experienced Childhood abuse: in all forms (emotional, psychological, domestic, financial or material abuse, physical abuse and neglect, sexual abuse ) I support you to manage the consequences {lost sense of self, low self-esteem, trust issues, irrational fears and heightened anxiety, depression, self-harm mechanisms to cope with memories, traumatic experience, nightmares and flashbacks) without the use of medication. I am future pathways support provider for Scotland in care survivor support fund.
  • Trauma, including PTSD, Generalised anxiety disorders, need for control, identity issues and inability to form positive and healthy relationships, panic disorders
    anxiety, relationship issues, self-esteem problems, body image-related issues, dissociation, DID
  • Depression, Fears and phobias, OCD

What Counselling and talking therapy will offer you...

I place a great emphasis upon empathy, compassion and warmth I am someone who deeply listens and is friendly approachable and straight talking.

I offer an initial 30 minutes free telephone consultation where we can discuss your current issues and areas of difficulties and explore what you hope to gain from counselling.

I work with both male and females clients, long and short-term.

The Counselling session/Therapy is centred around your needs and expectations, I believe that the Client is the expert and I respect your autonomy.

I am a BACP registered Integrative Counsellor. This means  I combine therapeutic modalities, approaches, including the Person-Centred Approach, Transactional Analysis, Humanistic theories, CBT and Creative Therapy to support you (each therapy session lasts up to 50 minutes). I also offer Play Therapy Interventions for children and young people experiencing difficulties.

"It's ok to not feel okay - whatever your problem, talking to someone impartial can make all the difference"

Support for young people and children

I meet with you to discuss if the child is experiencing any social difficulties, anxiety or behavioural issues in school or at home or suffering from low self- esteem or confidence, We then create a plan of what support can be offered and if you're are happy to continue, at a time and place mutually agreed.

I work using creative resources to support children based on Play Therapy Interventions. Parents are invited to wait during the session in the waiting room. (The session lasts up to 50 minutes depending on the child’s age)

Why not call or email me today to take the first step towards getting the support your seeking...

If you would like more information please feel free to either call visit my website@ Better care clinic page or my Facebook page.

"I really look forward to hearing from you"

Luisa Urey

Client testimonies...

"Luisa is someone who is empathetic and trustworthy, who enabled me to take the first step to make life changes and start to feel like my old self again"

"I am able to cope with life"

"Luisa supported me through a very difficult time and gave me strategies that have been really helpful when I went through further difficulties. I felt safe in her environment and always felt emotionally lighter after my sessions"

For further information please contact me in total confidence for an informal chat to discuss your needs.

Training, qualifications & experience

I previously co-ordinated Leavesden Children Centre Counselling Service working with Adults with mental health issues, vulnerable adults and their families - and experiencing relationship difficulties, domestic violence, postnatal depression, anger issues and anxiety disorder.

I previously worked for Kings Langley Pupil Support Service providing emotional support, counselling and mentoring to children experiencing mental health difficulties in 6 schools around Hertfordshire.


  • CPCAB Level 4 Diploma in Therapeutic Counselling (QCF).
  • BACP Certificate in Proficiency.
  • Counselling Children and Young People certificate.


  • ADHD & Autism Support.
  • Anger management Training.
  • Self-harm- Mind Training.
  • Grief Training - Open-Toy Box.
  • PODS DID and Dissociation: The Fundamentals.
  • KCA Associates Vulnerability, Trauma and Recovery.
  • re-wind technique


  • National Centre for Domestic Violence – Domestic Violence Training.
  • Herts Community Safety Unit - Domestic Abuse, Honour Based Abuse /Forced Marriage.
  • P2be/ Herts safeguard board Safeguarding Children Training.
  • NSPCC-Child Protection level 2.
  • Suicide and Risk Assessment Training at Herts-rite.
  • Protective Behaviour Training HGFL.
  • Attachment and Brain Neuroscience Training five to thrive
  • Separation Anxiety Disorder (SAD)Training Cahms
  • Couple Counselling Training (Counselling academy)

Member organisations


Accredited register membership

Photos & videos

  • Maria Luisa Urey Counsellor and Child Therapist MBACP  Registered image 1
  • Maria Luisa Urey Counsellor and Child Therapist MBACP  Registered image 2
  • better care clinic room
  • Vocalise Counselling Therapy


  • an initial Free - 30 min telephone conversation offered to see if we can work together and look at your needs.
  • Adult Counselling £50-£60  Monday-Friday for 50 Minutes
  • Adult trauma Counselling £60-£70  Monday-Friday for 50 Minutes
  • Adult Phone Counselling £50 (evenings & Weekends)
  • Child sessions £60-£70 or £300 for 5 sessions (lasts up to 50 minutes age dependent)
  • Couples therapy £60

The session needs to be paid in advance, Please note I have a 48-hour cancellation policy, Concession rates are available to students, or low waged.

Please call or email me today to book a free phone assessment.

Further information

I work from the Bettercare Clinic close to the Intu shopping centre in central Watford on the Queens Road.

My practice Vocalise Therapy can be found at in central Watford, where parking is available. I also freelance in schools and in the Hertfordshire and Buckinghamshire area.

  • I am a registered Member of the British Association for Counselling and Psychotherapy (BACP)and abide by the BACP Ethical Framework for Good Practice and Date protection.
  • I am fully insured and police checked and hold an enhanced DBS.
  • English and Italian speaker.

Maps & Directions

Watford, WD17 2QN
Dunstable, LU6 1JJ

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: Italian


Wheelchair access: Yes


Monday - Friday 9am-5pm, weekends 9am-3pm

Types of client

Young people