Maria Luisa Urey Counsellor and Child Therapist MBACP Registered

Maria Luisa Urey Counsellor and Child Therapist MBACP  Registered

Better Care Clinic
53 Queens Road
WD17 2QN

07788 947420

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Better Care Clinic
53 Queens Road
WD17 2QN

07788 947420

About me

  • Sometimes we need someone to simply be there to listen...

Hello, my name is Luisa and welcome to Vocalise Counselling Therapy.

Life can sometimes throw us many challenges and leave us feeling alone and confused. Counselling can really help people when they are having a difficult time and need support. There may be many reasons why you’re seeking support and It may not be one specific thing.

My specialisms are-

  • Child and young people therapy or Adult Integrative counselling /Trauma Counselling
  • I support individuals who have experienced Childhood abuse: in all various forms (emotional, psychological, financial and material abuse, neglect and acts of omission, sexual, domestic abuse) and support to manage the consequences {lost sense of self, low self-esteem, trust issues, irrational fears and heightened anxiety, depression, self-harm mechanisms to cope with memories, traumatic experience, nightmares and flashbacks) without the use of medication.
  • Trauma, including PTSD, generalised anxiety disorders, need for control, identity issues and inability to form positive and healthy relationships, panic disorders
    anxiety, relationship issues, self-esteem problems, body image-related issues, dissociation, DID
  • Depression, Fears and phobias, OCD

I see clients with a wide range of issues these include:-

  • Stress, anxiety and panic attacks
  • Depression, sadness and loneliness
  • Anger and communication difficulties
  • Feelings of isolation, fear and detachment
  • Work and money related issues
  • Relationships and family life difficulties
  • Trauma and abuse
  • Addictions, self-harm
  • body issues, eating disorders
  • Confidence and self-esteem issues

Understanding where or who to choose to help you during this time of uncertainty and finding the right therapist I know can feel difficult and overwhelming and this is why I offer a safe and tranquil space without any judgement or pressure.

I offer you a safe haven to heal, to grow and feel true happiness again in total confidence from my lovely therapy rooms at the Bettercare Clinic close to the Intu shopping centre in central Watford on the Queens Road.

What Counselling and talking therapy will offer you...

I work with adults and children to develop coping skills and explore different ways of breaking old patterns of behaviour so that the individual doesn't feel stuck or traumatised. I specialise in trauma counselling, offering support to manage traumatic events, PTSD and historic neglect or abuse using the rewind techniques, CBT and meditation and visualisation.

I offer you empathy, compassion and warmth and  I am someone who listens and is human and friendly.

I offer an initial 30 minutes telephone consultation where we can discuss your current issues and areas of difficulties and what you hope to gain from counselling. You can then decide once we discuss how we can work together if you want to continue and seek further support with me and can book a follow up an appointment.

I work with male and females clients both long and short-term Counselling Therapy that will be centred around your own needs.

I am a BACP registered Integrative Counsellor. This means that I combine therapeutic modalities, approaches, including the Person-Centred Approach, Transactional Analysis, Humanistic theories, CBT and Creative Therapy to support you (each therapy session lasts up to 50 minutes). I also offer Play Therapy Interventions for children and young people experiencing difficulties.

"It's ok to not feel okay - whatever your problem, talking to someone impartial can make all the difference"

*Support for young people and children*

I meet with you to discuss if you’re the child is experiencing any social difficulties, anxiety or behavioural issues at school or suffering from low self-confidence and discuss how this may be impacting on your personal life. We then create a plan of what support can be offered and if you're happy to continue, I offer the client individual short-term course of Play Therapy, Creative Therapy at a time and place mutually agreed. I also offer review sessions after 6-8 weeks. This enables us to work together to benefit your child and review their progress and give you the opportunity to discuss any further concerns or issues they may have and decide if you want further support.

I work using creative resources to support children based on Play Therapy Interventions. Parents are invited to wait during the session in the waiting room. (The session lasts up to 50 minutes depending on the child’s age)

My practice Vocalise Therapy can be found at in central Watford, where parking is available. I also freelance in schools and in the Hertfordshire and Buckinghamshire area.

Why not call or email me today to take the first step towards getting the support your seeking...

If you would like more information please feel free to either call visit my website@ Better care clinic page or my Facebook page.

"I really look forward to hearing from you"

Luisa Urey

Client testimonies...

"Luisa is someone who is empathetic and trustworthy, who enabled me to take the first step to make life changes and start to feel like my old self again"

"I am able to cope with life"

"Luisa supported me through a very difficult time and gave me strategies that have been really helpful when I went through further difficulties. I felt safe in her environment and always felt emotionally lighter after my sessions"

For further information please contact me in total confidence for an informal chat to discuss your needs.

Training, qualifications & experience

I previously co-ordinated Leavesden Children Centre Counselling Service working with Adults with mental health issues, vulnerable adults and their families - and experiencing relationship difficulties, domestic violence, postnatal depression, anger issues and anxiety disorder.

I previously worked for Kings Langley Pupil Support Service providing emotional support, counselling and mentoring to children experiencing mental health difficulties in 6 schools around Hertfordshire.


  • CPCAB Level 4 Diploma in Therapeutic Counselling (QCF).
  • BACP Certificate in Proficiency.
  • Counselling Children and Young People certificate.


  • ADHD & Autism Support.
  • Anger management Training.
  • Self-harm- Mind Training.
  • Grief Training - Open-Toy Box.
  • PODS DID and Dissociation: The Fundamentals.
  • KCA Associates Vulnerability, Trauma and Recovery.
  • re-wind technique


  • National Centre for Domestic Violence – Domestic Violence Training.
  • Herts Community Safety Unit - Domestic Abuse, Honour Based Abuse /Forced Marriage.
  • P2be/ Herts safeguard board Safeguarding Children Training.
  • NSPCC-Child Protection level 2.
  • Suicide and Risk Assessment Training at Herts-rite.
  • Protective Behaviour Training HGFL.
  • Attachment and Brain Neuroscience Training five to thrive
  • Separation Anxiety Distorder (SAD)Training Cahms
  • Couple Counselling Training (Counselling academy)

Member organisations


Accredited register membership

Photos & videos

  • Maria Luisa Urey Counsellor and Child Therapist MBACP  Registered image 1
  • Maria Luisa Urey Counsellor and Child Therapist MBACP  Registered image 2
  • better care clinic room


  • Free - 30 min telephone assessment
  • Counselling (50 minutes) £45-50 Monday-Friday
  • Phone Counselling £45-55 (evenings & Weekends)
  • Play therapy £55 or £250 for 5 sessions (lasts up to 50 minutes age dependent)
  • Couples £60

How to arrange virtual counselling

I will invite you to a confidential phone assessment, after scheduling a time and place and talking through any concerns and practical issues you may have, once a payment is made. the virtual meeting is arranged and sessions are offered for 50 minutes.

The session needs to be paid in advance, Please note I have a 48-hour cancellation policy, Concession rates are available to students, or low waged.

Please call or email me today to book a free phone assessment.

Further information

I am a registered Member of the British Association for Counselling and Psychotherapy (BACP)
and abide by the BACP Ethical Framework for Good Practice and Date protection.

I am fully insured and police checked and hold an enhanced DBS.

English and Italian speaker.

Maps & Directions

Watford, WD17 2QN

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: Italian


Wheelchair access: Yes


Monday - Friday 9am-5pm, weekends 9am-3pm

Types of client

Young people