Mandy Ross

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In-Person Counsellor PG Dip
Available for new clients
Available for new clients

This professional is available for new clients.

Birmingham, West Midlands, B9 4AA
Available for new clients
Available for new clients

This professional is available for new clients.

About me

About me
I am a highly qualified counsellor, accredited with BACP (British Association for Counselling and Psychotherapy). I prioritise building a trusting, individual working relationship with each client, working together to help you find your own way.

I offer confidential counselling with adults who want to explore the difficulties they face, in a safe, supportive way, without judgement. I bring warmth, empathy, patience, curiosity and respect for people of diverse identities and backgrounds. I see each client as an individual – and so each person’s counselling is different.

I specialise in working with anxiety, depression, low self-esteem and 'feeling stuck'.

Why you may be thinking of counselling
You may be feeling confused, stuck, in low spirits, or struggling with choices.

You may looking for ways to understand and manage depression, or to find new, helpful ways to deal with anxiety or panic attacks.

You may feel that things are impossible, you can't carry on any longer this way.

You may recognise that you are caught in repeating patterns in your relationships, at work or at home.

You may need someone to talk to, outside your close circle, to explore your sexuality or gender, or to talk about family difficulties.

You may be struggling to come to terms with things that have happened to you, or with loss or bereavement.

You may be finding it difficult to manage your feelings, or feel you could be living more fully.

You may feel alone, lost, angry or afraid.

My approach
I help to create a trusting relationship to help people feel safe to explore their own thoughts, feelings and experiences. As an integrative counsellor, I draw on a range of counselling approaches to work with you in the most useful way.

Getting started
Please send me a message via the 'email me' button at the top of my profile, then we can be in touch. If you'd like to talk, I can reply with my phone number.

Mostly, people come for weekly sessions lasting 50 minutes, preferably at the same time each week. We'll talk together to get an understanding of what you need, and how we might work together. Some people come for just a few sessions. Other people come for a longer period. I work face-to-face in central Birmingham, and also offer sessions via Zoom or on the phone.

I’ve had wide experience of working with many different issues, including bereavement, depression, family and relationship problems, anxiety, low self-esteem, identity issues, growing older, self-harm, suicidal feelings and the impact of abuse and trauma.

Underpinning my work
I believe we all have an instinct for growth and healthy living. You might have found ways of surviving, perhaps in response to difficulties, which may no longer be helpful.

I see our task as working together to support you to find your own way to unblock things that are getting in your way. Then you can live more fully, with more energy and ease.

I'm particularly interested in identity issues around culture, faith, sexuality, gender and belonging, as well as the process of growing older.

For more information, please see my website, Or contact me via the 'email me' button above.

Training, qualifications & experience

  • Post Graduate Diploma in Integrative Psychotherapy, Newman University 2021
  • Graduate Certificate in Integrative Counselling Studies, Newman University 2018

Ongoing CPD on working with trauma, child sexual abuse, safeguarding adults, Gestalt and related fields.
Specialisms in creative wellbeing and identity issues

Clients have said:

'I've found the sessions extremely helpful and I thank you for that'

'Working with you has been very helpful. It’s really given me some surprising and significant insights. I feel that I have a richer understanding of my childhood and past and this is incredibly valuable. The different strategies for articulating and acknowledging my feelings and responses are useful tools that I'll continue to use' 

'I was anxious at first, but I've spoken about things I've never spoken to anyone about before in my life. It's been all new. I learned to become comfortable'

'Your support has been a huge help to me in better understanding past dynamics, gain new perspectives and move forward with my life in a positive and confident way. I'd like to thank you from the bottom of my heart'

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Other areas of counselling I deal with

Creativity for wellbeing, creative block.

Photos & videos


£50.00 per session
Free initial telephone session

Concessions offered for

  • Low income
  • Refugees

Additional information

My usual fee is £50 per session.

I keep a few places at a lower cost, so please ask about this if it would help.

When I work

Mon Tue Wed Thu Fri Sat Sun

Working by zoom or phone on Tuesdays, and face-to-face or by zoom on Wednesdays (including evenings)

205 Zellig Building, Custard Factory, Gibb St, Birmingham, West Midlands, B9 4AA

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms

Mandy Ross
Mandy Ross