Karen Prescod - KarenCounselling (BACP member)

Karen Prescod - KarenCounselling  (BACP member)

The Well Counselling & Therapy Centre
18A Dunraven Place
CF31 1JD

07486 880121

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About me

Do you need a safe confidential place to speak honestly and openly, with someone neutral and non-judgemental?

How counselling can help:  You may be looking to make some changes to your life, or have a dilemma to talk through.  Maybe you've lost someone close, feel isolated or stressed, or are having difficulty with relationships.  Perhaps you're trying to make sense of something that's going around in your head, or have a problem or concern that's preventing you from moving forward.

Sometimes people are fearful of speaking about their feelings or showing emotion.  Please be reassured that this is a normal part of the therapy and healing process, and will be welcomed sensitively.

How I work:  A person-centred approach to counselling and support means listening, understanding, accepting, and believing.  Rather than giving advice or opinions, it's about exploring options together so that you can make your own decisions.  This can help with increasing confidence and self-esteem, by learning to trust your own judgment.

I'm about empathy - seeing things from your viewpoint - and working to build a trusting therapeutic relationship where you feel comfortable enough to be yourself.  Some people may think that asking for help is a weakness - I believe that it's a strength and I'm here to support you.  I always promote self-care to help increase self-worth.  I'm quite interactive, so you'll get much more than 'hmms' and 'uh-huhs'.

We will work at your pace, and you choose the focus of the sessions.  I have 'broad shoulders', am not easily shocked, and never judge whatever clients choose to share with me.

Where I practice:  At a lovely, welcoming counselling centre in Bridgend town centre for face-to-face 1-1 sessions.  Telephone counselling is available to existing clients.

I offer Walk and Talk Therapy too, which may appeal to people who prefer to walk alongside a counsellor rather than sitting opposite in a therapy room, or those who like fresh air and some space around them.  Walk and Talk Therapy can help clients who feel anxious being around people or in open spaces; we can practice this together to help increase your confidence.

Additional Therapies:  Auricular acupuncture and acupressure can be used as an adjunct to counselling, where appropriate and helpful.  It's especially effective in the areas of substance use and mental health.  Please ask for more information.

Response time:  Is fast - usually within a couple of hours between 8am and 8pm every day - so please be reassured that I will get back to you asap.

Availability: I see clients on Mondays, Thursdays, Fridays, and Saturday mornings.  Sessions usually start on a weekly basis, but can then change to fortnightly or as and when - whatever suits your schedule best.  Some late appointments are available.

Before your first session:  We will have usually spoken on the phone to arrange your first appointment.  I email (or post) a Working Agreement and Client Information form for you to look at before the session to get an idea of what to expect, along with directions.  Please feel free to ask any questions at any time.

What to expect on the first session:  Our initial meeting will include exploration of your reason/s for coming to counselling at this time, any changes you'd like to make, and goals you may have.  Also brief information collection and reviewing and signing the working agreement. There is a separate parent/guardian consent form for under 18's.

The majority of this first session - and then all of the subsequent ones - are for you to speak about whatever you choose to share.  I'll manage the time, and let you know when we are approaching the end of the session.  Sessions are usually 50 minutes therapy, with additional time to review and plan (if appropriate), make payment and rebook.

Counsellors are very aware of how it feels to start therapy, so understand that you may feel anxious or nervous when considering sharing your thoughts and feelings.

Making contact:  Please do get in touch for a free telephone consultation, more information or to make a booking.....

  • Email me directly from this page
  • Call, text or WhatsApp on 07486 880121
  • Click on my Facebook page Karen Prescod - KarenCounselling
  • Search Facebook @karencounselling121
  • Facebook message at m.me/karencounselling121
  • See my website karencounselling.com

Thank you for reading my profile.  Live your best life!

Training, qualifications & experience

I have a busy private practice covering the Bridgend area, working with adults and young people age 11+, and Employee Assistance Programme clients.  Additionally, I work in the community with NHS primary care referrals and at a local college with students age 14+.

Most recent - counselling adults in NHS GP surgeries, dealing with a wide range of issues.  Experience with Employee Assistance Programmes (EAP's), university students, community services, and 3 years with NEETs.  I specialise in bereavement grief and loss therapy with family, friends and carers (hospice-trained); working with young people; and in substance misuse/addictions and recovery with clients and carers.

7 years counselling practice in Kent and South Wales; previously 15 years' experience in substance misuse, alcohol and addiction services (including specialist Young Persons' drug & alcohol team), and an Information & Advice youth worker for 3 years before then.

  • Diploma in Therapeutic Counselling (humanistic route); CPCAB-accredited
  • Diploma in Auricular Acupuncture Therapy; SMART UK-accredited
  • Addictive Behaviour L3 cert; University of Kent & Canterbury
  • Bereavement, grief and loss - training and 3-year placement; Hospice in the Weald

Member organisations


Accredited register membership

Other areas of counselling I deal with

  • Auricular acupuncture therapy
  • Auricular acupressure therapy
  • Walk and Talk therapy


£40 per session, payable by cash, debit/credit card, cheque, or bank transfer. This can be paid up-front or on the day.

Special offer:  I appreciate that this is a big investment in your health and well-being; block-book 6 sessions at any time to receive a 10% discount (£216).

For Walk and Talk Therapy, payment is made in advance by card or bank transfer.

Gift cards are available, but please note that all client work and information will remain confidential and that recipients must want to access therapy for themselves.

Terms and conditions: There is a £10 room-booking fee for cancellations within 24 hours of your appointment time, so please give as much notice as possible.

Further information

Confidentiality exclusion: significant harm or risk to life may need to be shared. Factual notes and client contacts are stored securely in line with GDRP.

Maps & Directions

Bridgend, CF31 1JD

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: No

There are stairs to the first floor


I will respond between 8am - 8pm, 7 days a week. Counselling sessions held on Mondays, Thursdays, Fridays, and Saturday mornings. Some late slots available.

Types of client

Young people
Older adults
Employee Assistance Programme