Karen Prescod

Verified Professional Verified Professional
Verified Professional

Every professional displayed on Counselling Directory has been independently verified by our team to ensure they have suitable credentials to practise.

MBACP Accred, PNCPS Accredited Counsellor/Psychotherapist
Limited availability
Limited availability

This professional is accepting new clients but may have a waitlist. Please enquire with them directly to discuss availability.

Bridgend CF35 & CF31
Limited availability
Limited availability

This professional is accepting new clients but may have a waitlist. Please enquire with them directly to discuss availability.

About me

I'm an experienced, bacp-accredited Counsellor/Psychotherapist; warm and caring - here to listen, understand, and support you with your concerns.

For the past 13+ years working as a counsellor, I have helped people with a wide range of issues, including bereavement, loss and grief, relationship problems, mental health concerns, substance use, reduction and recovery, anxiety, stress and worry, exam pressure and deadlines, abuse, depression, self-esteem, self-image and self-worth, low confidence, sleep problems, chronic conditions, and pain.

You may be looking to make some changes to your life, or have a dilemma to talk through. Maybe you've lost someone close, feel isolated, stressed, anxious or depressed, or are having difficulty with relationships, or feeling burned out at work. Perhaps you're trying to make sense of something that's going around in your head, needing support around your adoption, or have a problem or concern that's preventing you from moving forward.

Sometimes people are fearful of speaking about their feelings or showing emotion.  Please be reassured that this is a normal part of therapy and the healing process and will be welcomed sensitively. I can provide you with a safe confidential place to speak honestly and openly, with someone neutral and non-judgemental.

I'm about empathy - seeing things from your viewpoint - and working to build a trusting therapeutic relationship where you feel comfortable enough to be yourself.

Some people may think that asking for help is a weakness - I believe that it's a strength and I'm here to support you. I always promote self-care to help increase self-worth. I'm quite interactive, so you'll get much more than 'hmms' and 'uh-huhs'.

We will work at your pace, and you choose the focus of the sessions. I have 'broad shoulders', am not easily shocked, and never judge whatever clients choose to share with me.

Where I practice

You'll find me in my welcoming and tranquil home-counselling room, offering online video-conferencing, telephone, and Face-To-Face therapy.  I can come to yours if you prefer (Pencoed CF35 only).

Weekday session fees are £50 per hour (8am-8pm); some Saturday mornings are also available.  Pencoed home visits are £60 per hour, and concessions are £40 per hour. 

Response time: Is fast - usually within a couple of hours between 8am and 6pm - so please be reassured that I will get back to you asap.  Please let me know if you are a private healthcare or Employee Assistance Programme member.

Availability: I see clients 5 days a week, plus occasional Saturdays.  Sessions usually start on a weekly basis but can then change to fortnightly, monthly, or check-ins. Appointments can be flexible to fit in with your schedule.

Before your first session: We will have usually spoken on the phone to arrange your first appointment. I email (or post) a Welcome Pack for you to complete, sign, and return before your first session.  This provides clarification on how I work, and what to expect.  Please feel free to ask any questions at any time.

What to expect on the first session: Our initial meeting will include talking through your completed welcome pack forms.  This will offer an opportunity to explore your reason/s for coming to counselling at this time, any changes you'd like to make, and goals or aims you may have.  If you have not been able to complete your welcome pack forms, we can do this at the start of your first session. 

The majority of this first session - and then all the subsequent ones - are for you to speak about whatever you choose to share. I'll manage the time, and let you know when we are approaching the end of the session. Sessions are usually 55-60 minutes therapy, with additional time to make your payment and rebook.

Counsellors are very aware of how it feels to start therapy, so do understand that you may feel anxious or nervous when considering sharing your innermost thoughts and feelings.

Please note that I have two rescue Patterdales.  If you'd rather not see them when we are working online, or if you'd like to meet them if we are working in-person face-to-face, just let me know.

Making contact: Please get in touch for a free telephone consultation, more information or to make a booking.

Thank you for reading my profile.  Let me help you be your best you!

Training, qualifications & experience

I have a busy private practice providing 1-1 counselling to adults and young people age 18+, Employee Assistance Programme (EAP) clients, private healthcare members, charitable organisations, and counselling students. 

Online video-conferencing and telephone work means that clients can be anywhere in the UK and have sessions from the comfort of their own home. 

I'm also happy to welcome clients into my tranquil home counselling room in Pencoed, Bridgend CF35, and offer home visits to people in Pencoed.

Previously, I supported adults in NHS GP surgeries dealing with a wide range of issues, and with clients referred from NHS primary mental health teams and CAMHS.  Experience with Employee Assistance Programmes, university and college students, community services, and NEETs.

I specialise in:

  • Bereavement, grief, and loss therapy with family, friends and carers (hospice-trained)
  • Employee Assistance Programmes and work-related concerns i.e. stress, burnout, work-life balance, returning to work
  • Areas where Mindfulness can help i.e. anxiety, depression, intrusive thoughts, stress, deadlines, workload, chronic pain
  • Adoption support counselling for adults
  • Substance misuse/addictions and recovery with clients and carers - 1-1 and groups (NHS-trained)
  • Diploma in Therapeutic Counselling (humanistic route); CPCAB-accredited, Level 4
  • Certificate in Online and Telephone Counselling; Counselling Tutor.com
  • BACP Accreditation & NCS Professional Accreditation
  • Adoption Support Counselling (Albany Centre/Barnardos)
  • BACP Certificate of Proficiency
  • Level 2 & 3 in Counselling Skills & Theory
  • Diploma in Auricular Acupuncture Therapy; SMART UK-accredited
  • Addictive Behaviour L3 certificate; University of Kent & Canterbury
  • Bereavement, grief, and loss - training and 3-year placement; Hospice in the Weald
  • 13+ years counselling practice in Kent and South Wales; previously 15+ years' experience in substance misuse, alcohol, and addiction services, and an Information & Advice youth worker for 3 years before then.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

The Association for Counselling and Therapy Online (ACTO)

The Association for Counselling and Therapy Online

National Counselling & Psychotherapy Society (NCPS)

The National Counselling and Psychotherapy Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy
National Counselling & Psychotherapy Society
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling & Psychotherapy Society

Other areas of counselling I deal with

  • Please note that I do offer relationship counselling but not couples' counselling, and I'm not a CBT-specialist.

Photos & videos


£50.00 per session
Free initial telephone or online session

Concessions offered for

  • Low income
  • OAPs
  • Trainee counsellors
  • Unemployed

Health Insurance/EAP

  • BUPA
  • Health Assured

Additional information

I offer online video-calling, telephone, and in-person/face-to-face counselling.  All daytime sessions 8am-8pm are £50 per hour, and some Saturday mornings are also available.  I have very limited availability on early evening and evening appointments.

Pencoed (CF35) home visits are £60 per hour.  My counselling-student and low-income fee is £40 per hour.

*Please note that appointments are 'reserved only' until full payment is made by bank transfer or card; this will confirm your booking*. 

Gift cards are available, but all client work and information will remain confidential and the recipients must want to access therapy for themselves.

Terms and conditions: There is a non-refundable fee policy for cancellations within 24 hours of your appointment time, so please give as much notice as possible to avoid this happening.

When I work

Mon Tue Wed Thu Fri Sat Sun

I answer enquiries asap, between 8am-6pm. I usually work Mon-Fri and some Saturdays. Online/telephone/in-person sessions available. Please get in touch if you need support; I'm here to help.

Further information

Confidentiality exclusion: significant harm or risk to life may need to be shared.

Factual notes and client contacts are stored securely in line with GDPR guidance.

Concessions as above: £40 per hour - please ask for more information.

Enhanced Disclosure and Barring Service (DBS) clearance.

I'm experienced and qualified to work online and on the telephone as well as Face-To-Face, and am a BACP-accredited counsellor/psychotherapist.

Pencoed, Bridgend, Mid Glamorgan, CF35

Bridgend, Mid Glamorgan, CF31

Type of session

In person
Home visits

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

My home counselling room is on the ground floor, and has a bathroom next door. The house does have a front door threshold but after that is all flat and one level. If you're in Pencoed CF35, I can come to you too!

Online platforms



Karen Prescod
Karen Prescod