About me

Do you need a safe confidential place to speak honestly and openly, with someone neutral and non-judgemental?  I'm an experienced person-centred therapist; warm and caring - here to listen, understand, and support you with your concerns.

How counselling can help:  You may be looking to make some changes to your life, or have a dilemma to talk through.  Maybe you've lost someone close, feel isolated, stressed, anxious or depressed, or are having difficulty with relationships.  Perhaps you're trying to make sense of something that's going around in your head, or have a problem or concern that's preventing you from moving forward.

Sometimes people are fearful of speaking about their feelings or showing emotion.  Please be reassured that this is a normal part of therapy and the healing process and will be welcomed sensitively.

How I work:  A person-centred approach to counselling and support means listening, understanding, accepting, and believing.  Rather than giving advice or opinions, it's about exploring options together so that you can make your own decisions.  This can help with increasing confidence and self-esteem, by learning to trust your own judgment.

I'm about empathy - seeing things from your viewpoint - and working to build a trusting therapeutic relationship where you feel comfortable enough to be yourself.

Some people may think that asking for help is a weakness - I believe that it's a strength and I'm here to support you.  I always promote self-care to help increase self-worth.  I'm quite interactive, so you'll get much more than 'hmms' and 'uh-huhs'.

We will work at your pace, and you choose the focus of the sessions.  I have 'broad shoulders', am not easily shocked, and never judge whatever clients choose to share with me.

Where I practice:  Due to the current coronavirus restrictions, I'm working from my home-counselling room offering video / online / telephone services only.  All sessions are £40 per hour. 

Usually I'm at a lovely, welcoming counselling centre in Bridgend for face-to-face 1-1 sessions.

Response time:  Is fast - usually within a couple of hours between 8am and 8pm every day - so please be reassured that I will get back to you asap.

Availability: I see clients 7 days a week.  Sessions usually start on a weekly basis but can then change to fortnightly, monthly, or check-ins.  Appointments can be flexible to fit in with your schedule.

Before your first session:  We will have usually spoken on the phone to arrange your first appointment.  I email (or post) a Welcome Pack for you to look at before the session to get an idea of what to expect, along with directions.  Please feel free to ask any questions at any time.

What to expect on the first session:  Our initial meeting will include exploration of your reason/s for coming to counselling at this time, any changes you'd like to make, and goals or aims you may have.  Also, brief information collection and reviewing and signing the working agreement and privacy notice.

The majority of this first session - and then all the subsequent ones - are for you to speak about whatever you choose to share.  I'll manage the time, and let you know when we are approaching the end of the session.  Sessions are usually 50 minutes therapy, with additional time to review and plan (if appropriate), make payment and rebook.  Online sessions are for one hour.

Counsellors are very aware of how it feels to start therapy, so understand that you may feel anxious or nervous when considering sharing your innermost thoughts and feelings.

Making contact:  Please do get in touch for a free telephone consultation, more information or to make a booking.....

  • Email me directly from this page
  • Call or text 07486 880121
  • Click on my Facebook page Karen Prescod - KarenCounselling
  • Search Facebook @karencounselling121
  • Facebook message at m.me/karencounselling121
  • See my website www.karencounselling.com

Additional Therapies: Auricular acupuncture and acupressure can be used as an adjunct to face-to-face counselling, where appropriate and helpful. It's especially effective in the areas of substance use and mental health. Please ask for more information.

Thank you for reading my profile.  Live your best life!

Training, qualifications & experience

I have a busy private practice covering the Bridgend area providing 1-1 counselling to adults and young people age 18+, Employee Assistance Programme (EAP) clients, and college students.  Currently this is all online video-conferencing and telephone work, so clients can be anywhere in the UK and have sessions from the comfort of their own home.

Previously, I supported adults in NHS GP surgeries dealing with a wide range of issues, and with clients referred from NHS primary mental health teams.  Experience with Employee Assistance Programmes, university students, community services, and NEETs.

I specialise in:

  • Bereavement grief and loss therapy with family, friends and carers (hospice-trained)
  • Areas where Mindfulness can help i.e. anxiety, depression, intrusive thoughts, stress, deadlines, workload, chronic pain
  • Substance misuse/addictions and recovery with clients and carers (NHS-trained)

8 years counselling practice in Kent and South Wales; previously 15 years' experience in substance misuse, alcohol, and addiction services, and an Information & Advice youth worker for 3 years before then.

  • Diploma in Therapeutic Counselling (humanistic route); CPCAB-accredited, Level 4
  • Diploma in Auricular Acupuncture Therapy; SMART UK-accredited
  • Addictive Behaviour L3 certificate; University of Kent & Canterbury
  • Bereavement, grief, and loss - training and 3-year placement; Hospice in the Weald
  • Certificate in Online and Telephone Counselling; Counselling Tutor.com

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


The Association for Counselling and Therapy Online

The Association for Counselling and Therapy Online

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

  • Please note that I currently do not offer couples' counselling, and I'm not a CBT-specialist.


Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

Currently (due to Covid-19 restrictions), I'm offering online / video / telephone counselling only.  All sessions are £40 per hour, payable by bank transfer or card before your session, or on the day.

Face-to-face fees are £40 per session, payable by cash, debit/credit card, cheque, or bank transfer. This can be paid up-front or on the day.

Gift cards are available, but please note that all client work and information will remain confidential and that recipients must want to access therapy for themselves.

Terms and conditions: There is a £10 fee for cancellations within 24 hours of your appointment time, so please give as much notice as possible.


8am-8pm daily.

Online/video/ telephone sessions available.

Please do get in touch if you need support; I'm here to help.

Further information

Confidentiality exclusion: significant harm or risk to life may need to be shared.

Factual notes and client contacts are stored securely in line with GDRP guidance.

Concessions as above: £30 per hour - please ask for more information.

Enhanced Disclosure and Barring Service (DBS) clearance.

The Well Counselling & Therapy Centre
18A Dunraven Place
CF31 1JD

Type of session

In person
Home visits

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

There are stairs to the first floor at The Well


Karen Prescod

Karen Prescod