Jill Kelter

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she/her
MBACP, MSc Psychotherapeutic Counselling, PG Dip

About me

Hello, I’m Jill, an integrative counsellor offering a safe, supportive space where you can talk openly and feel truly heard.

I work with people facing many different challenges, including stress, anxiety, low mood, bereavement, relationship difficulties, confidence issues and life changes. My role is to listen with empathy and without judgment, helping you explore your thoughts and feelings and discover new ways forward.

How I work

As an integrative counsellor, I draw on person-centred, CBT, and solution-focused approaches, tailoring sessions to your individual needs. My aim is to help you build coping strategies, gain clarity, and feel more in control of your life.

Sessions are 50 minutes and available online or by phone. Together we'll work at a pace that feels comfortable for you.

Training, qualifications & experience

I am a qualified psychotherapeutic counsellor with an MSc (Distinction) and registered membership of the BACP. My experience spans private practice, charities, universities, NHS services and online therapy, supporting people with a wide range of challenges. This breadth of work allows me to adapt counselling to each person’s individual needs.

Training and qualifications

  • MSc Psychotherapeutic Counselling (Distinction), Staffordshire University
  • Certificate in Counselling, Staffordshire University
  • Registered Member of the British Association for Counselling and Psychotherapy (MBACP)
  • Ongoing professional development in trauma-informed practice, CBT, mindfulness, and integrative approaches

Experience

I have worked across private practice, voluntary organisations, higher education, NHS placements and online platforms. These varied roles have equipped me to support people with a wide range of concerns, from day-to-day stresses to longer-term difficulties.

I also have specialist experience working with individuals and families adjusting after brain injury, and mentoring students with mental health challenges to help them manage pressures and achieve their goals.

Whatever you may be facing, I will bring empathy, care and understanding to our work together, helping you feel supported as you take the next step.

Member organisations

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Other areas of counselling I deal with

  • Acquired Brain Injury (ABI)

Therapies offered

Fees

£40.00 per session

Concessions offered for

  • OAPs
  • Students
  • Trainee counsellors

Additional information

My standard fee is £40 per session. I offer an initial free phone consultation for 15 minutes, so we can explore whether this feels like the right fit for you.  

When I work

Mon Tue Wed Thu Fri Sat Sun
Early morning
Morning
Early afternoon
Late afternoon
Evening

Further information

I work in line with the BACP Ethical Framework, ensuring safe, confidential and professional practice. I offer sessions in a comfortable, private space where you can feel at ease, and I regularly engage in ongoing training to keep my work current and effective.

Next step

Taking the first step can feel daunting, but you don’t have to do it alone. If you’re considering counselling, I’d be glad to offer a free 15 minute phone consultation so we can see if working together feels right for you.

Stoke-On-Trent, Staffordshire, ST9

Type of session

Online
Phone

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Organisations
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Whatsapp
Zoom
Microsoft Teams
FaceTime
Google Meet

Social