About me

I understand how the demands of daily life and major life events such as bereavement or divorce can leave us feeling overwhelmed, confused or even just sad. I am here to listen to you in confidence, about the things that matter to you. I appreciate that discussing personal problems can feel daunting and it can be difficult to know where to begin but I can promise you a safe place to express your feelings, listen to you without judgement and together we will explore and try to find answers to your worries and concerns.

To give an idea of how I work with clients, I am a person centred counsellor, which in brief means that I focus on my client as an individual, establishing your expectations and gaining an understanding of your difficulties through your experiences and feelings. Working together, we can explore these difficulties and where appropriate, I will draw on elements from various therapeutic methods and techniques beneficial to your progress.

Some clients are unable to describe how they feel or define the exact reasons why they have come for counselling. I have seen many clients who are uncertain where to start so while I have listed the areas of counselling I deal with, please only use this as a general guide and as a starting point.  An area I have a particular interest in is depression and its impact on everyday life, relationships and career, whether it's you or someone you live with that suffers with this illness.

In my attempt to describe myself and how I work in these few words, I understand you may feel unsure or need to clarify any details so you are more than welcome to contact me without obligation, to help you decide whether I can be of assistance to you. In addition, if you are feeling apprehensive about attending counselling sessions then you are welcome to invite a friend or relative along for support during your initial consultation.

  • Please note I do not accept calls from withheld telephone numbers -  please leave a voicemail message with your name and contact details and I will return your call as soon as I am able.

Training, qualifications & experience

As a BACP registered and accredited practitioner, I hold all appropriate qualifications and ensure my professional development (CPD) is ongoing to further my knowledge and skills.  Relevant qualifications include:

Diploma in Counselling 2006

BA (Hons) Sociology 2010

BPS Approved Certificates in Clinical Supervision (level 1 & level 2)

BACP Accreditation awarded 2019

I have been qualified and working as a counsellor for 15 years and adhere to the standards set out in the BACP Ethical Framework for the Counselling Professions.

In addition, I offer Clinical Supervision for counsellors and trainees

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Religion; exploring and questioning your faith/beliefs.

Living with a partner/family member with mental health issues.

Use of creative techniques to explain and express your experiences, thoughts and feelings.

Please note that the areas I deal with in counselling I have indicated, really are only a guide  - you are welcome to contact me if you require any information in more detail.


From £35.00 to £45.00

Concessions offered for

  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

EAP/Health Insurance Providers

  • Aviva
  • BUPA

Additional information


£45 per 50min- 1hr session

£35 per 50min- 1hr session - concessional fee for students / reduced income

Please note - concessions are limited, please ask about availability. 

£200 for 5 sessions - client package

£150 for 5 sessions - Student counsellor support package - includes letter or record of attendance as required by your college/university (all further sessions £35)

Clinical Supervision:

£60 per 1.5 hrs

£50 per 1.5 hrs - student counsellors / counsellors working solely in a voluntary capacity

Payment welcome by cash, credit or debit card, or online bank transfer

Employee assistance programme (EAP) and private healthcare insurance client referrals welcome - I am a recognised practitioner with various providers including BUPA and Aviva.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Pre-work appointments available from 8am.  

I currently have a waiting list but you are welcome to contact for information and future availability.

Further information

I offer telephone consultations in addition to face to face sessions. Unfortunately, I do currently have a waiting list but you're welcome to get in touch with your enquiry to discuss my availability and how I may be able to assist you.

My private practice is at The Retreat and located above Harvingtons hair salon, near the rear gates of the church (St John the Baptist). As The Retreat is on the first floor, it may be unsuitable for some clients, however I am able to use alternative rooms where wheelchair access is required (please contact for details). You can access The Retreat via a staircase/doorway located next to Harvingtons.

*Covid-19 safety measures in place - face to face sessions are now available but limited due to additional time for cleaning/sanitising and airing the therapy room and communal areas between sessions.

Please contact for any further details regarding Covid-19 measures or other info such as directions and parking.

*Peer group discussion/ Networking for counsellors at The Retreat -  Please contact for further details and to register your interest.

Next meet up: No meeting currently scheduled due to Covid-19 restrictions.

A fee of £5 includes refreshments and a certificate of attendance if required.

The Retreat
First Floor, Church Chambers
28a High St
West Midlands
B63 3BB

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Sorry, there is no wheelchair access at the Retreat, but I can make alternative arrangements to see clients or arrange telephone consultations. Please contact me for information.


In person supervision
Online supervision
Telephone supervision

I offer clinical supervision, reflecting on client work from a person centred perspective.

View supervision profile

Jane Heeley

Jane Heeley