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Fay Naylor - Hedera Counselling (MBACP)

Stourport-on-severn, DY13
Stourport-on-severn, DY13

About me

I would describe myself as an empathic, yet honest and straight talking counsellor. I am hoping that I will be able to answer any questions you may have about me below, but if not, I am happy to talk through anything further you wish to know, so please do contact me.

I am a qualified counsellor, and my Diploma was gained over four years. During this time, I gained practical as well as theory based experience.

Going through this training means that I am a member of a counselling association, helping to ensure professionalism, and the safety of my client work.

I have additional training in certain areas mentioned below. I have supported clients with many different issues, including depression and anxiety, including Generalised Anxiety Disorder, relationship issues and general feelings of sadness. I also work alongside clients with Learning Difficulties.

We would work out of a secure and private space. Our work together would be confidential, and this would include any self-harm or suicidal tendencies. I would explain this in more detail in our initial session.

You have the freedom to disclose as little or as much as you like to me. I will not force you to speak or bully you into talking about certain issues. I will listen a lot throughout our sessions. I will offer you a place to express your thoughts and fears, together finding a way for you to move forward in dealing with whatever stresses and issues you may have.

Choosing the right counsellor for you is an important part of the process. I am sincere in my approach to counselling, offering direct and understanding support. I do understand how hard accessing the right support can be, and that this may be a worrying time for you. I would work to build a trusting relationship with truthful exchanges, leading to better self-awareness and confidence in the ability to be the real "you."

If you would like any further information about anything I've discussed, please take a look at my website, or feel free to contact me. I am available to talk through any concerns you have regarding counselling. My initial meeting would be free, so if you feel you need a book a session, please do feel you can come and speak to me.

Training, qualifications & experience

I am a fully qualified Person-centred Counsellor. This is an approach that deals with the way an individual sees themselves, not how they are seen by people around them. I would work to understand your experiences, seeing them as individual to you. I have gained the below qualifications in this approach;

  • Diploma - Therapeutic Counselling (CPCAB)
  • Certificate in Counselling Skills (CPCAB)

I have additional training in:

  • Bereavement
  • Mental Health in the workplace
  • GDPR for Practitioners
  • Working with Self Harm
  • Drug and Alcohol Awareness
  • Domestic Abuse
  • Transactional Analysis
  • Suicide
  • Trauma
  • Multi Agency Working
  • Safeguarding
  • Equality, Diversity & Rights
  • Person-centered Art Therapy
  • Mentoring students with additional learning needs

I regularly attend training in various subjects to keep up-to-date with new ideas, research and legislation. This additional work can be audited by The BACP (British Association for Counselling and Psychotherapy) ensuring I am working with you to the very best of my ability.

I am currently studying to counsel using the CBT method, and will complete this within 2019.


I have my own private counselling practice, but have also volunteered at Kemp Hospice counselling bereaved clients, and have mentored survivors of domestic abuse through the charity The Jan Foundation. I currently also work with Worcester University mentoring students with additional learning needs.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Humanistic therapies
  • Person-centred therapy

Photos & videos


£40 per session. I will provide an initial session free of charge to enable us to see how we feel about working together. Please contact me to book your free session.

I will provide a discount for counselling students or block bookings. Please contact me if you would like further information about this.

Further information

I am professionally insured to work as a counsellor, and am registered to keep data under The Data Protection Act.

At the Stourport on Severn site, there is adequate parking outside, and links by bus. There is also disabled access available.

This site can also be discreet in their access.

Please contact me should you want any further information.

New Street

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

You can access the office through the front library doors, or around the back if you wanted to ensure your anonymity even further. The library offers free parking directly outside the front of the building.


I offer appointments throughout the day, as well as some Saturday morning slots. Please do get in touch to book a free first session.

Types of client

Older adults


Fay Naylor - Hedera Counselling  (MBACP)

Fay Naylor - Hedera Counselling (MBACP)