Fay Naylor - Hedera Counselling (MBACP)

Fay Naylor - Hedera Counselling  (MBACP)

New Street

Saved Save profile

About me

I would describe myself as an empathic, yet honest and straight talking counsellor. I am hoping that I will be able to answer any questions you may have about me below, but if not, I am happy to talk through anything further you wish to know, so please do contact me.

I am a qualified counsellor, and my Diploma was gained over four years. During this time, I gained practical as well as theory based experience.

Going through this training means that I am a member of a counselling association, helping to ensure professionalism, and the safety of my client work.

I have additional training in certain areas mentioned below. I have supported clients with many different issues, including depression and anxiety, including Generalised Anxiety Disorder, relationship issues and general feelings of sadness. I also work alongside clients with Learning Difficulties.

We would work out of a secure and private space. Our work together would be confidential, and this would include any self-harm or suicidal tendencies. I would explain this in more detail in our initial session.

You have the freedom to disclose as little or as much as you like to me. I will not force you to speak or bully you into talking about certain issues. I will listen a lot throughout our sessions. I will offer you a place to express your thoughts and fears, together finding a way for you to move forward in dealing with whatever stresses and issues you may have.

Choosing the right counsellor for you is an important part of the process. I am sincere in my approach to counselling, offering direct and understanding support. I do understand how hard accessing the right support can be, and that this may be a worrying time for you. I would work to build a trusting relationship with truthful exchanges, leading to better self-awareness and confidence in the ability to be the real "you."

If you would like any further information about anything I've discussed, please take a look at my website, or feel free to contact me. I am available to talk through any concerns you have regarding counselling. My initial meeting would be free, so if you feel you need a book a session, please do feel you can come and speak to me.

Training, qualifications & experience

I am a fully qualified Person-centred Counsellor. This is an approach that deals with the way an individual sees themselves, not how they are seen by people around them. I would work to understand your experiences, seeing them as individual to you. I have gained the below qualifications in this approach;

  • Diploma - Therapeutic Counselling (CPCAB)
  • Certificate in Counselling Skills (CPCAB)

I have additional training in:

  • Bereavement
  • Mental Health in the workplace
  • GDPR for Practitioners
  • Working with Self Harm
  • Drug and Alcohol Awareness
  • Domestic Abuse
  • Transactional Analysis
  • Suicide
  • Trauma
  • Multi Agency Working
  • Safeguarding
  • Equality, Diversity & Rights
  • Person-centered Art Therapy
  • Mentoring students with additional learning needs

I regularly attend training in various subjects to keep up-to-date with new ideas, research and legislation. This additional work can be audited by The BACP (British Association for Counselling and Psychotherapy) ensuring I am working with you to the very best of my ability.

I am currently studying to counsel using the CBT method, and will complete this within 2019.


I have my own private counselling practice, but have also volunteered at Kemp Hospice counselling bereaved clients, and have mentored survivors of domestic abuse through the charity The Jan Foundation. I currently also work with Worcester University mentoring students with additional learning needs.

Member organisations


Accredited register membership

Photos & videos

  • Fay Naylor - Hedera Counselling  (MBACP) image 1


£40 per session. I will provide an initial session free of charge to enable us to see how we feel about working together. Please contact me to book your free session.

I will provide a discount for counselling students or block bookings. Please contact me if you would like further information about this.

Further information

I am professionally insured to work as a counsellor, and am registered to keep data under The Data Protection Act.

At the Stourport on Severn site, there is adequate parking outside, and links by bus. There is also disabled access available.

This site can also be discreet in their access.

Please contact me should you want any further information.

Maps & Directions

Stourport-on-Severn, DY13

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair user access: Yes

You can access the office through the front library doors, or around the back if you wanted to ensure your anonymity even further. The library offers free parking directly outside the front of the building.


I offer appointments throughout the day, as well as some Saturday morning slots. Please do get in touch to book a free first session.

Types of client

Older adults