About me

Good news ........ Face to Face sessions recommending 10th August 2020, Covid 19 safety measures in place. I will still offer Online Therapy, telephone, Zoom etc, hushmail (secure email) if preferred . I will be offering additional support as part of my session fee, offering: text support, email support between sessions to help manage inevitable rise in anxiety or grief and loss (not alway the death of a love one but relates also to the loss/ changes of routine, employment, social contact etc.)

Living day to day with anxiety, depression, sadness, feeling overwhelmed or struggling with grief and loss can be totally exhausting.

Do you want to take back control of your life? Your first step in asking for help is the hardest and you have just taken your first step by looking at counselling and how this can help you.

In addition to general counselling I also offer specialist counselling for grief & loss, not only the death of a loved one but also the loss of a relationship. I am also an Accredited Pregnancy and Infant Loss Counselling Professional for parents who have experienced miscarriage, stillbirth, neonatal loss or Sudden Infant Death Syndrome (SIDS).

How Can Counselling Help You?

There are times when you may feel overwhelmed by life, especially in today's society and financial uncertainty. When our mental health is in good shape it is much easier to cope with the demands of everyday life.

Imagine the mind and body as a sponge, it can only absorb so much before it is overwhelmed, unable to absorb any more before it starts to leak and breakdown. Life can affect our mental health in much the same way and it is at times like this we need support from someone else to help us mop up and get mind and body into better working order.

Counselling is an opportunity to talk about what troubles you and be listened to in a way which helps you to understand yourself better, including your thoughts, feelings and behaviour. I offer you counselling in a safe, confidential place to talk about your life and anything that may be confusing, painful or uncomfortable.

Counselling is a very personal process. Sometimes it is necessary to talk about painful feelings or difficult decisions, so you may (not always) go through a period of feeling you are going backwards, this is normal and doesn't last for long. However, counselling should enable you to feel better in the long-run. It can also be an interesting and helpful experience which enables many people to feel much happier about themselves and their lives.

Usually it will take a number of counselling sessions before it starts to make a difference. However on rare occasions, a single session may be enough. It doesn’t work for everybody, you may just not be ready yet. You may be talking about very personal and often painful things; it can sometimes be difficult to keep going. Despite this, it is often worth the effort as you can be helped to work through problems.

Together we can work step by step on your road to recovery or goal however short or long your road may be.

I can also work with you as a Life Coach if you have more specific end goals. Life coaching can be effective in many situations, for example helping your career direction and development, or for personal fulfilment or life change more generally.

Coaching is not the same as counselling, it is still a confidential conversation the focuses on your future, together we will look at where you are now, where you want to be and plan achievable goals to get there.

Working together we will explore your strengths, weaknesses and transferable skills to help you make the changes you desire.

I have a therapy room in a lovely old Tudor building in the centre of Newark on Trent and access to another venue close by if ground floor room is required. In special circumstances home visits can be explored as another option if you are unable to access locations in Newark. There will be an additional small fee of 25p per mile to help cover my travel costs, no charge for travel if clients live within a 5 mile radius of Newark on Trent.

Each appointment will last for 60 minutes, with the last 10 minutes for reviewing the session and bringing it to a close - evening appointments up to 7pm. I work on: Long-term face-to-face work, Short-term face-to-face work and Time-limited counselling.

About me

My name is Denise and have worked in the caring sector for over 44 years. I am a fully qualified and Registered Member of British Association for Counselling and Psychotherapy (BACP), this means I have met the required high standards for registration.

I also have 22 years experience in further education and hold adult teaching and Information Advice & Guidance qualification. Some of my past work has focused on careers advice and helping people back into employment.

Training, qualifications & experience

My relevant Qualifications

  • NOCN Counselling Skills
  • CPCAB Level 2 Certificate in Counselling Skills
  • CPCAB Level 3 Certificate in Counselling Studies
  • City & Guilds Higher Professional Diploma in Counselling

Continuous Professional Development Training

  • Rickter Scale Practitioner Training
  • Applied Suicide Intervention Skills Training
  • Foundations in Bereavement Care
  • Mental Health Awareness
  • Understanding Dementia
  • Managing & Handling Stress at Work
  • Sudden & Traumatic Death
  • Introduction to Personality Disorders
  • Anxiety Disorders
  • Death of a Child
  • Importance of Supervision
  • Death in the Services (Military) Training
  • AAG Scale (Adult Attitude to Grief)
  • Safeguarding (Various)
  • Introduction to NLP
  • NLP Level 1
  • Introduction to Mindfulness
  • Level 3 Information, Advice & Guidance
  • Certificate in Personal Coaching
  • CRUSE Bereavement Care Supervisor Training
  • Foundation for Infant Loss Training


I qualified in 2012 and have 9 years counselling experience working with wide range of clients and presenting issues e.g. depression, stress (personal & work based) anxiety, social anxiety, Obsessive Compulsive Disorder (OCD) conflict resolution, grief & Loss, Low self-confidence, Low self-esteem, suicidal thoughts, family issues, career development/change, mediation, and parenting.

I also have 22 years experience teaching in further education and delivering in depth career advice, especially working with long term unemployed. The move into counselling came from my Advice & Guidance work and my passion for supporting people who wanted to take their lives into new directions.

I am an advocate of ending the stigma around mental health and I am 1 in 4 who has experienced depression and anxiety.

I was a volunteer and supervisor for Cruse Bereavement Care For 8 years, supporting clients with grief & Loss.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Bespoke Training (non accredited)

Training packages are individually designed, prices will be quoted depending on size of group, resources, length of session and venue costs.

Training/workshop sessions designed relating to:

  • Introduction to Counselling Skills
  • Confidence Building
  • Personal Development
  • Stress/work life balance
  • Suicide Awareness
  • Effective Communication Skills
  • Grief & Loss

Photos & videos


Additional information

Your first session is an initial assessment at a discounted cost of £10 this is to see if you feel comfortable working with me and for me to see if I can meet your needs. If it is more appropriate for a specialist agency to work with you, I will with your consent make a referral or provide you with the contact details.

In special circumstances home visits can be explored as another option if you are unable to access locations in Newark. There will be an additional small fee of 25p per mile to help cover my travel costs, no charge for travel if clients live within a 5 mile radius of Newark on Trent.

1 hour Counselling Session £40.00

Concessions for students and income based benefits £25.00

(Proof of study/benefit required)

1.5 hour Life Coach Session (your home) £50.00

Plus an additional small fee of 25p per mile for home visits to help cover my travel costs, no charge for travel if clients live within a 5 mile radius of Newark on Trent.

1.5 hour Life Coach Session (therapy room) £60.00


Monday, Thursday, Friday 5.30 pm to 8 pm Tuesday 8 am to 7.30 pm Wednesday 8am to 1 pm

Further information

Newark is easy accessible by bus, train or car with bus stops close by.

Parking: There are ample pay and display car parks within walking distance of Boar Lane; Newark Castle Station, Bar Gate, Tolney Lane, NCP multi-storey Lombard Street, Asda Lombard Street and 2 other supermarkets close by with 2 hr free parking if also shopping.

Payment: Sessions can be paid for at time of session, block payments, cash, cheque, bank transfer or card payments.

Disability: Please feel free to contact me to discuss any reasonable adjustment you may need.

Availability: Daytime and evenings with last appointment time 7pm.

Further information: To book and appointment, discuss worries about counselling and how this will meet your needs you are welcome to telephone me on 07380404207 (voice mail takes a good few rings to kick in) or email me. I am able to respond quicker by email contact.

All enquiries will be personally handled by me in confidence and I aim to respond within 24 hours Monday to Friday, weekend contacts via telephone will be responded to on Monday.

Due to the nature of my work I am unable offer a crisis intervention service as my phone is always on silent during client work and turned off during non working hours, you can leave a voice mail. If you are feeling suicidal or need immediate support you can contact Samaritans by calling 116 123 email jo@samaritains.org 24-hour service every day of the year or a trusted friend or contact your local AE if you feel unable to keep yourself safe.

Privacy Policy

The General Data Protection Regulation (GDPR) is concerned with the personal information about you that I collect, store, and share. This Privacy Policy was updated 24th May 2018 and the new GDPR comes into force on 25th May 2018.

Shire Talking Therapies (a trading name for Denise Robinson) ensures that your personal information is not used or passed on to any other bodies/persons or professionals without your explicit and agreed signed consent. A detailed privacy statement will be given for explanation and agreement together with both of our signatures being added during an initial assessment session.

The information I collect is primarily paper based and kept safely locked away, your personal identifying details are securely locked separate from any session notes (session notes are coded) with the exception of telephone number and email address, the electronic data is coded and password protected.

Your personal information is kept only if you proceed with counselling sessions, I am required by my insurers (Holistic Insurance) to retain session notes for a period of five years.  The day after the five year retention date Session notes will be incinerated or dispose of by secure shredding.


Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

I can offer home visits should you be unable to access either of my venues