About me

I am an experienced BACP-accredited and registered counsellor/psychotherapist working with adults and young people aged 11 and above.

Sessions are online via video link, via telephone, or in-person in central Norwich, depending on your needs.

I am an experienced BACP-accredited and registered counsellor/psychotherapist working with adults and young people.  I offer a safe and non-judgemental confidential space in which you are able to work through whatever is concerning you.  In day-to-day life it can be rare to have the experience of really being listened to.  With the right therapist, counselling can provide this in a way that is transformative.  The quality of the therapeutic relationship is one of the major factors in successful therapy and I take a warm, supportive, sensitive and empathic approach that puts you at the heart of my work.

In our first session we will explore what you are looking for from therapy and how we can best work towards this together.  It’s really important that you feel comfortable with the therapist you choose to work with.  After your first session I would encourage you to take some time to think about whether I am the right therapist for you.  Regular sessions are the same time each week where possible, we can discuss your specific requirements to make sure we find something that is going to work for you.

I am able to offer shorter or longer term work depending on your needs.  People come to counselling for all sorts of reasons, and whatever you wish to talk about I will work with you to support you in finding the right way forward for you.

In-person sessions take place in The Practice Rooms in the Norwich Lanes, which has beautiful and comfortable rooms and a peaceful atmosphere.

You’re welcome to contact me - without obligation - if you have any questions prior to making an appointment, by telephone, text or email.  I look forward to hearing from you.

Training, qualifications & experience

I am an accredited and registered member of the British Association for Counselling and Psychotherapy (BACP).  BACP accreditation is awarded through an in-depth application and assessment process and as a minimum requires that practitioners have been in supervised practice for at least three years.  I work in accordance with the BACP Ethical Framework for the Counselling Professions.


I have over 10 years' clinical experience and I work in the medical profession alongside my private practice. My previous work at local charities has included:

  • Senior Counsellor/Assistant Director - The Norwich Centre
  • Youth Counsellor - MAP

I have over 8 years' experience working with young people and have considerable experience of working with those who have experienced abuse.  I've provided training to mental health professionals and to counselling students.

Training & Qualifications

  • Postgraduate Diploma in Counselling - University of East Anglia (BACP-accredited course)
  • Postgraduate Certificate in Counselling Skills - University of East Anglia
  • Introduction to Cognitive Behavioural Therapy - University of East Anglia

I'm passionate about continuing to deepen my skills, understanding and personal development.  Short courses I've completed since qualifying include the following areas: trauma, abuse, working with families, using creative arts in therapy, mindfulness, resilience, safeguarding and child protection.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered


Additional information

£50 per session (50 minutes)

Further information

I have interest and experience in mindfulness-based practices, having practised these myself for over 16 years, and am able to bring this knowledge and understanding to sessions where this suits you.

The Practice Rooms
9-11 Lower Goat Lane

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Claire Uttley

Claire Uttley