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About me

Perhaps what brings you here was troubling you long before the COVID pandemic, but you have come to realise that going forward in 2021, you don't want to carry on dealing with the problem in the same way as you did before.  Perhaps you feel on edge with anxiety and tension and just want life to be better.  It's very natural right now for people to "just want things to be okay",  wanting some things to revert back to the past, but also still want things to be different.

It's also natural to fear change yet still want to go in a new direction.  At times a person just wants to stop feeling trapped and stuck.

Whatever brings you here means that you still have enough reserves to want to make a change, to want to think or feel differently.   Moving forward to speak to someone about what is troubling you can mean that you are getting stronger already because you recognise that you want to speak about it, don't want to carry it around inside you in the same way you might have done previously. .

Facing new unknowns: If 2020 has changed your life dramatically and you are feeling as if you don't know who you are or how to be in this world any more, talking things out may help with the many layers of uncertainty you are facing.  Perhaps 2020 has taken from you but also made you re-evaluate what is important to you. If you are thinking of taking a new direction because you want to or because you have to, I can offer you an independent space to consider different perspectives. I won't tell you what to do or give you direct advice; but together we can look at options and different aspects together to help you gain some clarity of your situation.

Grief:   If you are coming to terms with the loss of someone, I can offer you a reflective space to speak about their passing and be listened to, no matter what your feelings might be right now, so you have a chance to grieve in a way that is right for you.

As a qualified and experienced psychotherapist and counsellor, I offer you an independent, non-judgemental space in which you can explore areas of your life which leave you feeling sad, filed with anxiety or angry; whether the cause of it is from your past or whether it is because something has just occurred.

How I work:
My aim is to understand you and your situation to try to help you to build your own self-value and inner reserves (even if you don’t feel you have any left right now) so you can start to feel better about life.  My style of working is not to give you advice nor follow a model of silent listening, but instead I offer you an opportunity to explore, reflect and grow in an environment which offers a compassionate, respectful and realistic response.

My approach seeks to enable you to develop your own coping skills in a way and at a pace which feels right for you.

My main theoretical model is Transactional Analysis (TA) which looks at how and why we react to situations the way we do, how we hold ourselves back without realising it, recognition that the past cannot be changed, but the way it affects us in the present and the future can be.   However, I use techniques and approaches from other models because I believe that just as each client’s personality and situation is unique to them, so too will be the process by which it feels right for the client and I to work together. 

If you have never had counselling before:
For some, it can seem strange to even think about the prospect of counselling, especially if you have always been led to believe that you should be able to solve all problems alone.  Yet it takes adult strength, courage and insight to acknowledge that some situations in life cannot be resolved single-handed or that the unhappy feelings you have now are not going away, despite everything you have tried to forget them or change them so far.  Counselling is not about telling you what to do or passing judgement.  It is about working with you ethically, non-judgementally and sensitively to make life better. Counselling is about finding and strengthening your own inner resources; and can be the first positive step forward to improving your current situation.

Training, qualifications & experience

I hold the following qualifications:
Diploma in Transactional Analysis Psychotherapeutic Counselling,
Certificate in Resourced Based Therapies
Diploma in Transactional Analysis Psychotherapy
M Sc (Transactional Analysis Psychotherapy)

I am a Certified Transactional Analyst (European Association for Transactional Analysis)

and I have undergone additional training in Cognitive Behavioural Therapy (CBT) and Critical Incident Debriefing.

I am an Accredited Member of the BACP and I am registered on the BACP's Accredited Voluntary Register (http://www.bacpregister.org.uk/)

I am a registered member of the UK Council for Psychotherapy (UKCP)

I trained at the Metanoia Institute in Ealing; and I am a member of the following organisations and follow their code of ethics: British Association for Counselling and Psychotherapy (BACP); United Kingdom Council For Psychotherapy; European Association of Transactional Analysis (EATA) and United Kingdom Association of Transactional Analysis (UKATA).

Over the past years I have worked with counselling agencies in Ealing, Hitchin and Watford and I have experience of working with clients with a variety of issues, such as, bereavement, phobia, depression, low self-esteem, abuse, anger issues, anxiety, relationship difficulties, life crisis events, disillusion, work based difficulties, loneliness, family illness, stress, addiction, gender issues, sexuality, panic, betrayal, general emotional loss, grief and COVID-related issues.

I have experience of working for the NHS in a setting which supports people who suffer from a long term physical health condition.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


UK Council for Psychotherapy

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

UK Council for Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Critical incident debriefing, reflective practice groups for healthcare;  COVID-related anxiety, fatigue and depression; Last days of life issues and COVID-related bereavement; pet bereavement


Individual Counselling: First session £25; second session £25; after that each session costs £45.

Telephone and online sessions: fees are payable by bank transfer


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Daytime: Thursday only
Evening appointments: (after 6:30 pm)
Monday to Thursday

Further information

The first session lasts 30 minutes to 1 hour.

All other sessions are usually 50 minutes.

I hope to return to face to face sessions in the coming months.


Key details

Sign language
Other languages None

Type of session

In person
Home visits

Types of client

Older adults
Carole Gallagher; Reg MBACP (Accred); UKCP Registered

Carole Gallagher; Reg MBACP (Accred); UKCP Registered