Carole Gallagher Verified Professional Verified Professional
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Reg MBACP (Accred); UKCP Registered

About me

If you've come to this directory of therapists, you already have in mind that you want your life to change or perhaps you are in despair and grieving.   Often as much as we want to feel differently, change can still frighten us or seem beyond us.  Sometimes, we may not even know what is possible to change, let alone know how we are going to do it.

As both a counsellor and psychotherapist with over 10 years of experience, I offer therapy for a wide range of issues to help people make changes in their lives, to help people feel, think or react differently.  I also offer help when people are suffering from a loss which can feel unbearable.  If you are dealing with something which occurred as a result of the pandemic or perhaps was troubling you before it, then counselling/psychotherapy can help to clear fear, anger, sadness, doubt and general fog from your mind.

How I Work: I work as an integrative therapist which means I draw on different types of counselling and psychotherapy to help people find a way forward which seems right for them, based on their individual personalities and unique life circumstances.  The therapy I offer is not about telling you what to do or staying silent for most of the session, instead it is about first understanding things from your perspective, really hearing what matters to you and then working together to heal wounds, find peace and make changes. Therapy can gently make you aware of how you might be holding yourself back and then it can respectfully help you grow stronger in dealing with things.

I offer you an opportunity to explore, reflect and grow in a welcoming, calm environment which offers a compassionate, respectful and realistic response. 

My approach seeks to enable you to develop your own coping skills in a way and at a pace which feels right for you.

The therapy I offer is sometimes also about learning to accept yourself as you are, whilst exploring ways of letting go of shame, regret, anxiety and depression.
It can be about discovering a courage you never thought you had to find ways of putting things right, rather than living life in the shadow of what has gone wrong. I believe that although we cannot change our past, we can change the relationship which we have to it and in turn feel more confident and hopeful about our future.  Therapy cannot guarantee an outcome and also depends on how much you engage with it; however I perceive it is never too late to change ourselves once we set our will to do so and talking to someone outside of our situation can be the first step to changing our outlook for the better; a positive step to taking back a healthy control of our lives, no matter what our circumstances.

COVID and Pandemic Issues:   If you have been affected by the COVID pandemic, in any of the following ways, I may be able to help you by offering you a space to explore and discuss:

►You are worried about what lockdown easing means for you being out in society (whether you have been shielding or not);
►You dread going back to work;
►Your patience/concentration/memory has deteriorated significantly during the pandemic and you wonder whether it will return;
►Living through the pandemic has made you realise that you are in the wrong job/wrong career or wrong relationship and you want to explore ways of changing this without pressure;
►Living through the pandemic and lockdown easing has made you realise there is a void in your life and you want to create better more satisfying friendships;
►You are suffering from long-COVID or you are exhausted by caring for someone who does; 
►You are suffering with feelings of pandemic related guilt or pandemic related anger;
►You have worked through the pandemic and now feel unsettled or fatigued; (whether you work on the 'frontline' or not);
►You have lost a loved one during the pandemic (whether through COVID or another reason);
►You have developed a health condition during the pandemic or a health condition has gotten worse during the pandemic and you feel upset.

Training, qualifications & experience

I hold the following qualifications:
Diploma in Transactional Analysis Psychotherapeutic Counselling,
Certificate in Resourced Based Therapies
Diploma in Transactional Analysis Psychotherapy
M Sc (Transactional Analysis Psychotherapy)

I am a Certified Transactional Analyst (European Association for Transactional Analysis)

and I have undergone additional training in Cognitive Behavioural Therapy (CBT) and Critical Incident Debriefing.

I am an Accredited Member of the BACP and I am registered on the BACP's Accredited Voluntary Register (

I am a registered member of the UK Council for Psychotherapy (UKCP)

I trained at the Metanoia Institute in Ealing; and I am a member of the following organisations and follow their code of ethics: British Association for Counselling and Psychotherapy (BACP); United Kingdom Council For Psychotherapy; European Association of Transactional Analysis (EATA) and United Kingdom Association of Transactional Analysis (UKATA).

Over the past years I have worked with counselling agencies in Ealing, Hitchin and Watford and I have experience of working with clients with a variety of issues, such as, bereavement, phobia, depression, low self-esteem, abuse, anger issues, anxiety, relationship difficulties, life crisis events, disillusion, work based difficulties, loneliness, family illness, stress, addiction, gender issues, sexuality, panic, betrayal, general emotional loss, grief and COVID-related issues.

I have experience of working for the NHS in a setting which supports people who suffer from a long term physical health condition.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.


UK Council for Psychotherapy (UKCP)

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.

Accredited register membership

UK Council for Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

UK Council for Psychotherapy
British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Critical incident debriefing, reflective practice groups for healthcare; 
COVID-related anxiety, fatigue and depression;
Last days of life issues;
COVID-related bereavement;
Survivor guilt;
Sleep problems/insomnia
Pet bereavement


£45.00 per session

Additional information

Individual Counselling: First session £25; second session £25; after that each session costs £45.

From 1st June 2022:  Individual Counselling: First session £30, second session £30; after that each session will cost £50.

Telephone and online sessions: fees are payable by bank transfer

When I work

Mon Tue Wed Thu Fri Sat Sun

Daytime: Thursday only
Evening appointments: (after 6:30 pm)
Monday to Thursday inclusive

Further information

The first session lasts 30 minutes to 1 hour.

All other sessions are usually 50 minutes.

Luton, Bedfordshire, LU2

Type of session

In person

Types of client

Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

There if a small flight of stairs to access my therapy room. There is free allocated parking at my premises.

Online platforms