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About me

I believe one of the key values of counselling lies in giving time to those aspects of our lives which are causing us distress and can prevent growth. Whether we are experiencing problems ourselves or within relationships, the success of our journey depends on our development and for us all there are likely to be difficulties along the way.

Deep-rooted issues impact on how we might react to situations and counselling helps to increase our understanding of how patterns of behaviour have developed and, as a result, can make it easier to make new choices.

My aim as a counsellor is to form a relationship with my clients that reflects the individual nature of their personality and allows them to work at their own pace. Having a regular time and space within which difficulties can be safely and openly explored without fear of judgement, criticism or embarrassment can be the key to enabling change and development.

Counselling is appropriate for anyone who wants to explore their inner thoughts and emotions and better understand the resulting behaviours. Whilst the work can be challenging, for most people counselling is a positive experience which enables them to gain greater self-awareness and encourages them to live a life that is more satisfying.

I have over 10 years' experience in providing counselling services and I cover a range of presenting issues, including depression, anxiety, stress, anger management and relationship issues. I also specialise in treating trauma and phobias using a range of techniques (including EMDR) that can be successful after just one or two sessions. I work on both a short term and long term basis depending on individual needs.

I work for The City of London Police alongside their Occupational Health team and I work with officers and staff both as a counsellor and a trainer in mental health related areas. In particular this role involves a focus on treating trauma and I often use EMDR as one of the techniques to help clients move forward. I am also registered with a number of health insurance companies including Aviva, Nuffield Health, Cigna and Vitality.

In this current climate I am offering sessions via Skype or telephone as well as on a face-to-face basis depending on the most up-to-date guidance.

Training, qualifications & experience

I am a qualified and accredited integrative counsellor and have a First Class BA Hons Degree in Integrative Counselling. I have been practising for more the 10 years and have a wealth of experience dealing with a range of client issues.

My integrative training means I have the ability to draw upon the different theories of counselling and psychotherapeutic practice including the use of CBT techniques. I am also trained in EMDR and The Rewind Technique, used for treating Post Traumatic Stress Disorder (PTSD), other trauma based issues and phobias.

My focus is always on developing a therapeutic relationship that reflects the individual nature of each and every client; I believe it is this that is the key to the 'success' of the counselling work.

My counselling experience includes working across a number of GP surgeries and higher education facilities. I have worked for The City of London Police for more than 3 years and offer CBT therapy and trauma focused to their officers and staff. I also provide training around stress, resilience and other mental health initiatives.

I receive ongoing, regular supervision and am committed to my own professional development; attending courses, reading relevant literature and articles and attending other training forums.

I am a registered and accredited member of the BACP (British Association for Counselling and Psychotherapy); their website can provide some useful reading (www.bacp.co.uk). I also hold full insurance.

I have a business research background so have spent much of my life looking at human behaviour and attitudes and how this impacts on the decisions making process.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • EMDR
  • Gestalt therapy
  • Human Givens psychotherapy
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Solution focused brief therapy
  • Transactional analysis


Additional information

Sessions are charged at:

  • £65 per session for individual counselling

I do offer discounted rates for counselling students (subject to availability).

Each session lasts around 50 minutes.


I offer daytime and evening sessions

Further information

My Raynes Park clinic is easily accessible from Kingston, the A3 and Wimbledon. There are regular buses and free parking is available.

My Wimbledon clinic is easily accessible from both Wimbledon mainline station and South Wimbledon tube station. Parking is available.

Raynes Park


Type of session

In person

Types of client

Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Lisa Cross - BA (Hons), MBACP Accredited - Individual & Couple counsellor

Lisa Cross - BA (Hons), MBACP Accredited - Individual & Couple counsellor