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In my supervision sessions I strive to create a supportive learning environment which will allow my supervisees to explore their client work in order to provide a better service and to ensure adherence with ethics and best practice.

I'm a Relational Integrative practitioner however I look to support my supervisees in developing their own model and the way they prefer to work. My integration is a blend of the Humanistic, Relational Psychodynamic & CBT schools of psychotherapy, plus influences from Transactional Analysis and  Transpersonal approaches.

I use an integrative and creative approach to supervision which is underpinned by two models of Supervision: Van Ooijen's Three Step Model provides the overall structure for sessions; whilst Hawkins & Shohet's Seven Eyed Model provides a set of lenses through which we can view your work.

The Three Step Model (Van Ooijen) breaks a supervision session into three stages:

  • What? What do you want to achieve?
  • How? How are we going to achieve it?
  • What Now? Now you have new knowledge what impact does it have?

The Seven Eyed Model (Hawkins & Shohet) provides a framework of lenses through which we can focus on specific aspects of your client work.

  • Lens 1 - The client's experience, what they present and how they present it
  • Lens 2 - Strategies and interventions used by the supervisee
  • Lens 3 - Exploration of the relationship between client and supervisee
  • Lens 4 - Exploration of how the supervisee is consciously and unconsciously affected by their client work
  • Lens 5 - Exploration of the supervisory relationship
  • Lens 6 - Exploration of supervisors process during case presentation
  • Lens 7 - Focus on the context for the work, e.g. agency, professional code of ethics, laws, social, cultural, political and economic, etc.

I strive for transparency in my supervision relationships and I hope that is evidenced by this profile. When forming a new supervision relationship I start by building a working agreement with my supervisees. I endeavour to document what are expectations of each other will be and how we might respond to potential difficulties within the supervision relationship.

My role is threefold:

  • To provide a supportive space for supervisees to consider their work
  • To create a supportive learning environment
  • To identify and highlight ethical issues and/or concerns over the practice of supervisees

As well as examining the content of client cases I also pay attention to the dynamic between myself and my supervisee and/or group members. I encourage my supervisees to notice this dynamic and to discuss it. In doing so I'm modelling open communication and this skill can be useful in the counselling relationship.

I encourage my supervisees to provide feedback to me. I acknowledge that I don't always get things right and I strive to be non defensive. Again modelling this can help supervisees develop when they find themselves being challenged either in supervision or by a client.

I encourage my supervisees to take a risk by sharing examples of where client work has been difficult as I believe that this is where the most valuable learning is to be found. To foster this risk taking I share some of my difficult experiences. As I've highlighted already I make mistakes, I'm a human being. Being a good ethical practitioner is about reflecting on those mistakes and finding ways to reduce the risk of them happening again.

I have experience of counselling in education settings (including schools), charitable organisations, and private practice. I currently provide individual supervision to counsellors working at Sesame Counselling Service, and individual/group supervision to counsellors working at Cardiff Mind. I also provide individual supervision to counsellors undertaking private practice work.

I am bound by the BACP code of ethics.

You can read independently collected reviews of my supervision practice at http://counselling-cardiff.com/supervision.shtml

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Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Mon - Fri : 10 - 4

Types of client

Older adults
Employee Assistance Programme


Phil Hoffer, MA Counselling, Registered Member MBACP (Accred)

Phil Hoffer, MA Counselling, Registered Member MBACP (Accred)