About me

My name is Tanya Ratcliff, I'm a registered MBACP counsellor based in Central Bristol, at various locations near Cheltenham Road, BS6 and in East Bristol, Sycamore House, Kingswood Estate, BS15 near Hanham. I have been offering counselling support since 2011 within the mental health and substance misuse sector.

If you're considering Counselling, you're probably experiencing some emotional challenges. Perhaps you’re feeling stuck or your struggling with loss, relationships and uncertainty. Battling feelings of depression, worthlessness, anxiety, or stress, you may even be experiencing a variety of physical symptoms.

I offer confidential private one to one counselling with adults of all ages on a variety of issues and have highly specialist knowledge and experience within:

  • Alcohol/gambling addiction
  • Anxiety
  • Bereavement grief and loss
  • Depression and low mood
  • Feeling stuck - patterns of thinking and behaviours
  • Low self-confidence, self-esteem, belief
  • Life changes
  • Relationships
  • Stress and burnout

I don’t believe there is a ‘one size fits all’ solution to counselling, everyone is unique, and our bespoke one to one sessions of counselling will reflect this.

Training, qualifications & experience

I hold a FdSc in Counselling from the University of Bristol. In my professional practice I work as a Humanistic Integrative Counsellor, which basically means you are at the centre of our work and will steer the direction we go in. I will cherry-pick from a variety of appropriate therapeutic counselling approaches to help and guide the process. I have over 8 years’ experience working with the following approaches in:

  • Person Centred,
  • Solution Focused Brief Therapy (SFBT),
  • Motivational Interviewing (MI),
  • Cognitive Behavioural Therapy (CBT),
  • Transactional Analysis (TA)

I have continued to develop my knowledge and have a high level of experience working in the field of Mental Health and Addiction. Offering counselling support at The Addiction Recovery Agency, Bristol Drugs Project, and Developing Health and Independence. Completing additional training in:

  • Gamcare - gambling counselling training,
  • Neuropharmacology and Drugs Training,
  • RCGP certificate in the management of alcohol issues
  • Mental Health First Aid,
  • ASSIST suicide prevention
  • Mindfulness training
  • ACT Acceptance and Commitment Therapy.

Which have all given me a great foundation in supporting people with a vast array of mental, emotional, social and addictive behavioural issues, both 1-1 and within group sessions.

  • I'm a registered member of the British Association of Counselling and Psychotherapy (MBACP) my Registration number is 89727.
  • I am a Member of Counsellors and Psychotherapists in Private Practice (CAPPP)
  • I hold both public liability and professional indemnity insurance.
  • I am the registered Data Controller with Information Commissioner Office (ICO)

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


Free initial telephone session

Concessions offered for

  • Students

Additional information


Face to Face*, Telephone and online sessions

FREE - Initial telephone consultation

£25.00 for an initial assessment session

£50.00 per 50 minute session

£40.00 Concessionary rate for students (limited availability)

COVID-19 Restrictions currently offering Zoom and telephone sessions only.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

COVID-19 Counselling sessions via telephone and online video messaging. Flexible times available.

Contact for information.

Tanya Ratcliff Counselling - Central
The Arches Therapy Rooms
198 Cheltenham Road

Tanya Ratcliff Counselling - East
Sycamore House, Kingswood Estate
20 Britannia Road
Kingswood Hanham
BS15 8DB

Type of session

In person

Types of client

Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

If you have access needs, arrangements can be made for Central Bristol only with advance notice , please contact me.


Tanya Ratcliff

Tanya Ratcliff