Jennie Francis

Verified Verified Professional
Verified Professional

Every professional displayed on Counselling Directory has been independently verified by our team to ensure they have suitable credentials to practise.

About me

Welcome! 

Making the decision to come to counselling isn't always easy. You may have been thinking about it for some time, or perhaps something has happened recently that has left you feeling overwhelmed, anxious or unsure of how to move forward. Whatever has brought you here, you've already taken an important first step.

I am a Person-Centred counsellor and therapeutic supervisor with over 25 years' experience supporting adults through many of life's challenges. I am a Registered Member of the British Association for Counselling and Psychotherapy (BACP) and an Accredited Registrant of the National Counselling and Psychotherapy Society (NCPS), working within their professional and ethical frameworks.

Throughout my career I have worked with people from different backgrounds, cultures and life experiences. I understand that every person's story is unique, which is why I believe counselling should never be a one-size-fits-all experience. My aim is to provide a safe, confidential and welcoming space where you can speak openly, knowing you will be listened to with warmth, empathy and without judgement.

As a Person-Centred counsellor, I believe you are the expert on your own life. My role is not to offer advice or tell you what you should do, but to walk alongside you as you explore your thoughts and feelings, helping you gain greater understanding, develop self-compassion and discover your own strengths and resilience. Together, we can work towards helping you make choices that feel right for you and move forward with greater confidence.

Over the years, I have supported clients experiencing anxiety, depression, bereavement, trauma, domestic abuse, relationship difficulties, low self-esteem, stress and many other emotional challenges. I also have particular experience working with issues relating to race, culture and identity, recognising the important role these can play in shaping our experiences, relationships and emotional wellbeing.

Alongside my private practice, much of my professional experience has involved supporting individuals affected by trauma, abuse and adversity within community settings. This has reinforced my belief that healing begins when people feel genuinely heard, accepted and understood.

Many people come to counselling believing they should be coping better or feeling differently. I believe we all experience times in life when we need support, and reaching out for help is a sign of courage rather than weakness.

What You Can Expect
My aim is to create a therapeutic relationship where you feel accepted, respected and able to talk openly at your own pace. Whether you are coming to counselling for the first time or returning after previous therapy, we will work together in a way that feels comfortable for you.

I believe that being genuinely heard can be a powerful first step towards understanding ourselves more fully and creating meaningful change. Counselling isn't about having all the answers; it's about discovering them together in a safe and supportive environment.

Supervision
Alongside counselling, I also offer therapeutic supervision for qualified counsellors and counsellors in training. I aim to provide a collaborative, reflective and supportive supervisory relationship that encourages professional growth, ethical practice and personal wellbeing.

Professional Development
I remain committed to ongoing learning and regularly undertake continuing professional development, supervision and training to ensure my practice remains informed, ethical and responsive to the needs of the people I work with.

Getting in Touch
Finding the right counsellor is a personal decision, and it's important that you feel comfortable with the person you choose.

If you feel that I may be the right counsellor for you, I would be pleased to hear from you. I'm happy to answer any questions you may have before arranging an initial appointment.

If I'm unable to answer your call, please leave a voicemail, send a text message or email, and I'll get back to you as soon as I can.

Training, qualifications & experience

  • Diploma in Person-Centred Counselling - 2000
  • Diploma in Therapeutic Supervision - 2004
  • Introduction to Psychology - 1996
  • Introduction to Gestalt Psychotherapy - 1996
  • RSA in Counselling Skills - 1998
  • Lewisham Mayor and Cabinet Women of Achievement Award 2004

I regularly undertake continuing professional development in areas including trauma, domestic abuse, PTSD, safeguarding, sexual violence, mental health, bereavement, race, culture and identity.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

NCPS
National Counselling & Psychotherapy Society (NCPS)

The National Counselling and Psychotherapy Society This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations. In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

National Counselling & Psychotherapy Society
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling & Psychotherapy Society
British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Other areas of counselling I deal with

I have experience of working with issues pertaining to race, culture and identity.

Therapies offered

Fees

£85.00 per session

Additional information

Counselling:  60 mins - £85 per session

Supervision:  60 mins - £85 per session

An additional £5.00 charged for sessions at 6pm or later.  

No sessions Fridays or weekends.

Further information

I offer counselling and supervision via Zoom or telephone.

Type of session

Online
Phone

Types of client

Adults (25-64)
Older Adults (65+)
Organisations

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Whatsapp
Zoom
Jennie Francis
Jennie Francis