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About me

The current Covid-19 pandemic restrictions and precautions mean that face to face counselling work has been paused and I am offering counselling either online or by phone.   If you are considering counselling but unsure if these ways of working would suit you feel free to get in touch and we can talk it through with a short trial if that would help.

I have been counselling for ten years within the NHS and with the bereavement counselling charity Cruse. In that time I have worked with people of all ages and backgrounds with a wide range of issues and difficulties. Some examples are

  • bereavement and loss
  • adult survivors of sexual abuse
  • work related stress and redundancy
  • family relationship problems.

Counselling can help you move forward. I won't tell you what to do but I will work with you in a focussed way to help you find a way through your difficulties.

Our relationship is key so feeling able to talk to me is really important. You can phone or email me before making a decision without any obligation, and you can have a look at my website to find out a bit more about me.

Sessions last an hour and can be booked as a single session.   When we first meet we will discuss what you would like to get out of counselling and if we work over a number of sessions, usually on a weekly or fortnightly basis, we will check how it feels for you.

If you phone or email and I'm not available, I will get back to you as soon as I can.

Training, qualifications & experience

  • BACP Accredited Diploma in Counselling
  • Certificate in Counselling
  • COSCA Accredited specialist certificate in Bereavement and Loss
  • ASIST trained. ( applied suicide intervention skills training)

I hold an MA (hons) in an unrelated field.

As a member of the BACP I abide by their ethical framework. I have regular supervision and maintain ongoing continuous professional development.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Humanistic therapies
  • Integrative
  • Person-centred therapy


£40 per session, £25 for those on no or low incomes.

Concessions offered for

  • Low income

Further information

I am friendly and approachable. If you have any concerns or just questions about counselling, especially if you have never experienced it before, feel free to get in touch.


Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

My room is upstairs however I can offer online, telephone and home sessions.


weekday , Thursday evening and Saturday morning

Types of client

Older adults


Jacqueline McCartney

Jacqueline McCartney