Wheelchair-accessible premises should have step-free access for wheelchair users and
individuals who are unable to climb stairs. If a counsellor's
premises aren't step-free, they may offer alternative services such as telephone/web-based
appointments, home visits, or meeting clients in different location, so you can choose the option
that suits you best.
You can contact the counsellor to
discuss the options available.
Under the Equality Act 2010 service providers have a duty to make
reasonable adjustments to ensure that individuals with disabilities can access their service. You can read
more about reasonable adjustments to help you to access services
on the CAB website.
My therapy room is situated on the first floor accessed via stairs.
Type of session
In person
Online
Phone
Home visits
Types of client
Adults
Older adults
Employee Assistance Programme
Jane Marie Oldman-Hands, MA, MBACP (Accred) Counselling & Supervision
