When clients bring strong emotions

• How to cope when clients yell at you, challenge your competence or refuse to engage with you.
• How to cope when you feel like yelling at your client.

In this workshop you will learn:

• To recognise the different layers of emotions.
• To recognise some of the games clients play.
• To create a safe container for the work.
• To keep yourself safe.
• Different techniques to engage your client’s curiosity in addressing the emotions.
• Different techniques to facilitate the safe release of strong emotions within the therapeutic space.
• Techniques that can be taught to clients to diffuse potentially volatile situations.

Refreshments will be included, please either bring your lunch or use the many eateries nearby in Beeston. A CPD certificate of attendance will be provided at the end of the day.