Dealing with conflict - the psychological insights and skills
call
01323 811 690
calendar_today 3rd February 2025, 9.30am - 4.00pm
person Open to all
universal_currency_alt £198
location_on E E F Ltd, Engineers House, The Promenade, Clifton Down, Bristol, City of Bristol, BS8 3NB
Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more…
What the course covers:
- The common causes of interpersonal conflict.
- The negative impacts and potential benefits in conflict situations.
- How to consider intentions and outcomes when engaging in conflict.
- The different methods used to influence the outcome of conflict, and how the method influences the outcome.
- What a resolution really is.
- The cultural and contextual influences on perceptions, experience, and responses to conflict.
- The role our innate needs and resources play in conflict situations.
- Identifying our influence on the process of conflict.
- Effective skills to engage people who are in conflict.
- A practical, sequenced model for effective mediation and conflict resolution.
- An effective framework for facilitating constructive conversations.
- How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties.
- Effective skills to facilitate negotiations.
- Techniques and diffusing strategies to reduce potential barriers.
- How to access resources to build agreements that last.
- The effective skills needed to facilitate negotiations.
- How to implement opportunities in organisations to address conflict effectively.
- Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it.
- How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively.
- And much more…
Tutored by expert mediator and psychotherapist Rupinder Mahil.
- Accredited CPD certificate.
- Counts towards part one of the Human Givens Diploma.
- Includes course notes and lunch.
- Pay in three interest-free payments with PayPal.
- Enjoy 10% offby booking five or more events.
If you have any questions, or if you would like to book over the phone, please call us on +44(0)1323 811690.
Find out more and book your place at humangivens.com
We're looking forward to seeing you at this event.
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