Counselling skills for managers and front line staff

This training is aimed at front line workers and managers who are helping people with different kinds of life issues and challenges.

The three days are connected by a thread of developing basic listening and feedback skills, familiar to counsellors but each day also focuses on a particular piece of theory. There is also time in each day to look at the specific problems and issues that come up for you in your work.

Tuesday 5th June - Communication

An understanding of unconscious processes and listening out for what is really being communicated is a great help when trying to help people in need.

Tuesday 12th June - Anger management

Dealing with angry people can be difficult and intimidating but this day is about stepping back from the natural “fight or flight” response and understanding different kinds of anger and where they come from.

Tuesday 19th June - Caring for ourselves

It is too easy to take on the problems of our clients at a cost to our own wellbeing. The final day is about looking at ourselves and ways we typically react in relation to others.

The trainers

Nick Hall (BSc, PG Dip) is an accredited Psychodynamic Counsellor, previously working in management for a local authority and with Victim Support. Nick has a good understanding of the front line and organisational contexts of modern service provision.

Stuart Sage is a Group Analyst and Psychotherapist in private practice, with extensive experience in NHS management and rehabilitation management. Stuart had worked in psychiatry and addiction for over 20 years and has experience of running training and therapeutic groups, social drama as well as team management.