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Tracey Hayes, BSC (HONS), PG dip, (MBACP). Counselling and Psychotherapy

About me

I named my service peace of mind and that is what I aim to help you achieve. I believe that when our mind is at peace life becomes much easier to navigate and that when we create balance in our minds, we will find it in our lives

I am passionate about my work and have seen, in my personal and professional life, the positive impact counselling can have on emotional and physical well-being.

My commitment to you - what you can expect from the sessions

I believe that awareness is the first step in healing or changing. Together we will explore whatever you want to bring to therapy to develop your self-awareness so that you will become more aware of what you think and feel and the reasons behind the way you behave. We will work together to find solutions to help you enjoy your life to the full.

I believe strongly in the therapeutic relationship being key to change and I seek to provide an environment built on trust where together we can explore any problem you may be having. You can be assured that I will do my upmost to make you feel safe, in a non-judgemental confidential space. I have found that the unconditional, positive regard and empathy that I give to the clients I see encourages growth and development, greater insight, healing and progress.

In the sessions you will have the opportunity to learn strategies, methods and skills that have been shown to be helpful with mood problems such as depression, anxiety, anger, panic, jealousy, guilt and shame.

You will learn skills to help you solve relationship problems, addiction problems, handle stress better, improve your self-esteem, become less fearful, and grow more confident.

I am experienced in using a range of interventions and so I am able to offer interventions appropriate to the needs of the individual. During the first session we will complete an assessment of your needs and together we will agree how your sessions in future  will be structured, although this plan will not be written in stone.  We can reassess and access many other interventions and strategies to help you get the very most from your sessions.

If we decide that cognitive behavioural therapy is the most appropriate intervention for you we will work together to understand your thoughts, beliefs and behaviours connected to your moods, physical experiences and events in your life. Through these interventions you will develop your self-awareness which I believe is a huge step to recovery.

My sessions are tailored to each individual person/couple or family that I work with. I aim to provide an empathic, non-judgemental space for my clients, and I endeavour to provide a supportive relationship which encourages motivation and independence, which in turn empowers my clients.

A little bit about my journey

After working as a school business manager in a secondary school I came to a turning point in my life and I was lucky enough, in 2007, to begin my training towards becoming a qualified counsellor/psychotherapist. I had found that whilst working as a school business manager my office often became a counselling room as people came to see me on a regular basis with their problems. I realised from this experience how strong my passion to help others was and I began my journey. After qualifying with a National Open College Network in counselling I completed some training with the charity mind. When I had completed these courses, I was even more convinced that I should work towards becoming a qualified counsellor and I signed up to take a degree in counselling and psychotherapy. I qualified with a first-class honours degree and began my career in counselling working with relate counselling service. While at relate I qualified in a postgraduate certificate in systemic therapy. When I left the relate counselling service, I began my journey into private practice. Before I began my private practice I worked with organisations such as the young peoples counselling service in Brentwood, the havering drug and alcohol service in Romford, NHS, IAPT service and relate counselling service.

Over the years I have met some wonderful people who I have felt privileged to watch grow in the sessions. I have been blown away by the amazing steps the clients I have worked with have taken to improve their lives and I have seen how therapeutic interventions have helped increase self-awareness and self-motivation which have helped them to achieve a clearer sense of direction.

Training, qualifications & experience

I am a qualified counsellor/psychotherapist holding a first-class honours bachelor of science degree in counselling and psychotherapy as well as a post graduate certificate in systemic therapy. I work in private practice providing interventions on an individual basis or with couples and families. I have previous experience of working in an NHS, Improving Access to Psychological Therapy service, a drug and alcohol service as well as several positions working with organisations providing counselling for children, adolescents and families. Some of the work I do with children and families is based in schools and I have worked in many schools in Essex and one in Suffolk.

I work with clients struggling with a range of issues such as  relationship and family issues, abuse, addiction problems, eating disorders, depression, social phobia and OCD. I use a variety of interventions appropriate to the needs of the client at all times.

I understand that you want to feel safe

I work in accordance with the BACP ethical framework for the counselling professions and I ensure that I work to the standards of conduct, performance and ethical guidelines at all times.

I ensure that I keep my skills up to date and have had extensive training in many areas of counselling and psychotherapy. This continual professional development includes areas involving safeguarding, domestic violence and abuse, bereavement and loss, sexual addiction, substance misuse and many others.

Counselling qualifications:-

Fist-class BSC (Hons)

Post graduate certificate in family focused practice using systemic theory (Association of family therapy accredited)

Meditation Diploma

NOCN introduction to counselling

Training programmes

  • • Parent group leader training in the nurturing programme
    • Safeguarding level 2
    • Domestic violence and abuse management
    • CAADA dash
    • Managing challenging behaviour
    • Motivational interviewing
    • Enhanced safeguarding of children and adults
    • Attachment therapy
    • Duo counselling
    • Systemic family theory and practice
    • Mind mentoring
    • Mental health awareness
    • Bereavement and loss
    • Substance misuse and couples
    • Sexual addiction
    • Working with groups
    • Young people with eating disorders
    • Promoting safer and therapeutic services
    • Breakaway techniques
    • Healing connections
    • Gender and sexual diversity
    • The difference we make
    • Mindfulness sex and relationship therapy
    • Suicidal risk and support
    • Solution focused therapy
  • Disordered personalities
  • supporting bereaved children
  • meeting the mental needs of pupils with SEND
  • self care in private practice
  • working online
  • impact of anxious attachment
  • distress and barriers to help-seeking

understanding the sexual abuse and exploitation of boys and men

the love of power; the power of love

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Compassion-Focused Therapy
  • Couples counselling
  • Family/systemic therapy
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Schema Therapy
  • Solution focused brief therapy



Due to the current situation with COVID-19 I am offering counselling sessions remotely online or over the telephone.


Key details

Sign language Unspecified
Other languages None
Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Type of session

In person
Home visits

Types of client

Young people
Older adults
Tracey Hayes, BSC (HONS), PG dip, (MBACP). Counselling and Psychotherapy

Tracey Hayes, BSC (HONS), PG dip, (MBACP). Counselling and Psychotherapy