About us

When we are experiencing problems or are in distress, it can be helpful to talk to somebody who can help you explore our thoughts, feelings and struggles in a confidential, supportive environment.
Counselling can help provide a fresh perspective on your life and circumstances, especially when problems feel overwhelming, or you feel stuck.

We are a local counselling charity offering professional counselling. We believe that each person is unique, and our counsellors seek to enable people to come to a place of permanent, positive change and freedom in their daily lives.

Where are the counselling appointments?

We offer sessions at various locations in the Poole and Bournemouth area. The venue will depend on  factors, such as convenience of travel and availability of counsellors. Our counselling venues are in Boscombe, Southbourne, Iford, Parley Cross, Bear Cross, Westbourne, Ferndown, Corfe Mullen and Horton Heath.

Training, qualifications & experience

Our team of counsellors are either fully qualified or in the final stage of qualifying for a diploma or degree in counselling, and are  either accredited, or working  towards this status. They receive regular  supervision from a qualified supervisor.

As members of a professional body, either the ACC (Association of Christian Counsellors) or the BACP, they abide by the relevant Ethical Framework for Good Practice.

As an organisation, we are affiliated to the Association of Christian Counsellors, and are committed to providing a professional, confidential service.

Member organisations *


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


Concessions offered for

  • Low income
  • Trainee counsellors
  • Unemployed

Additional information

The cost of an Initial assessment is £20; for subsequent sessions the fee is £40 for individuals or £60 for couples.

We are able to offer a reduced fee for a time limited period for those experiencing financial difficulties.  This is periodically reviewed.  We hope that this offers wider accessibility to those on limited incomes.


Please email for availability

Further information

Booking an appointment

We ask you to tell us some further information about yourself and your situation via our confidential online form, which you can find at www.oakscounselling.org.uk/. The information you give us allows us to match you with a suitable counsellor, who will then contact you to arrange an initial assessment.
This information is kept confidential in accordance with our Privacy Policy.

The initial assessment is an exploratory session when you can meet the counsellor and explain and discuss your issues in more detail. The initial assessment helps to determine whether counselling is right for you, and at this stage there is no commitment either way to continue with counselling.

General enquiries

For general enquiries, please email us via the email button below, or via our website, or call us on 07493 516997 . We pick up messages regularly, and will usually reply within 24 hours (longer at weekends).


Type of session

In person

Types of client

Young people
Older adults

Key details

As we operate from a range of venues, we do ask that you identify if accessibility is an issue.

The Oaks Counselling Service

The Oaks Counselling Service