About us

The Living Way is a Professional Counselling Service offering counselling and emotional support to the people of Sunderland and the surrounding area. This service is available to all regardless of faith, creed, belief or geographical area.

We offer a safe and confidential environment to talk about your personal concerns; we cover many areas such as: Depression, Anxiety, Stress, Relationship difficulties, Anger, Bereavement and loss, Low Self-esteem, Issues arising from abuse, Transitions and life stages, Work-related difficulties, Faith issues and Support for those suffering with or affected by terminal illness; however, this is not an exhaustive list.

We provide face to face Counselling on a one to one basis, also couple counselling and family therapy.
All our counsellors are Christian, however, they do not impose their own values or beliefs onto clients; and will only include the Christian dimension within sessions where a client requests this.

Training, qualifications & experience

Frances holds a BA (Hons) in Counselling; The Relate certificate in Couple and Relationship Theory and Practice; Diploma in Clinical and Pastoral Counselling.
She has over twenty years experience of working with individuals and couples. She is Accredited with the Association of Christian Counsellors and also a registered member of the BACP.

Rachel holds The Diploma in Counselling. She has a BA (Hons) in Childhood and Youth Studies, and is trained in Working with Young People; she holds the Advanced Certificate in supporting Bereaved Children and Young People. Rachel is also a qualified Couples and Family Counsellor.

The Living Way supports counsellors in training, we work alongside local colleges to provide a placement for students who work under supervised practice.

All counsellors undergo regular Continued Professional Development, participating in regular training to enhance their skills and qualifications. The Living Way is also affiliated with The Association of Christian Counsellors.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


Association for Christian Counsellors

The Association of Christian Counsellors is a professional body representing and setting standards for Christian counselling and care in the UK.

The organisation is made up of various different membership categories, including Counsellor and Accredited, and requires all members working as counsellors to undertake Continuous Professional Development on a regular basis.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling I deal with

Spiritual and faith issues

Therapies offered

  • Couples counselling
  • Humanistic therapies
  • Integrative


The Living Way aims to be accessible and affordable to all, this is reflected in the ethos of the running and management of the service. We do not have any set fees or a scale of charges, clients are asked where possible to make a contribution to the cost of their sessions however no one will be refused counselling if they are unable to do this.


We offer counselling sessions Monday to Friday with a variety of times both daytime and evenings

Suite 1W
North Sands Business Centre
Liberty Way
Tyne & Wear

Key details

Sign language Unspecified
Other languages None
Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Type of session

In person
Home visits

Types of client

Young people
Older adults
The Living Way

The Living Way