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Susanna Hailstone Walker

London EC3V & SW12
07467 309248 07467 309248

About me

Hello. I appreciate that this is a difficult time for you, and that choosing the right therapist can add to this. I've tried to get a balance between being brief yet informative in my profile, but if you have any questions please don't hesitate in getting in touch.

How I Work

I'm a qualified counsellor and psychotherapist, specialising in adult and older adult mental health. I practice psychodynamically, which means helping people to work through particularly complex and often unexplored issues, problems and fears.

I work with individuals to help understand and resolve a wide range of emotional difficulties including depression and anxiety; trauma, abuse and bereavement; phobias, addictions and compulsive behaviours; sexuality and problems with relationships. I also have experience n working with psychiatric diagnoses such as personality disorders and Bipolar Affective Disorder.

How Psychodynamic Counselling Can Help

In psychodynamic counselling, past experiences are as important as present ones. Our early lives - especially our childhood and relationships with parents and family - shape our personalities, our way of thinking and behaving, and how we relate to other people. And sometimes the thoughts, feelings and patterns which start early on can become the cause of problems later on.

Psychodynamic counselling is about better understanding the connection between past and present, highlighting the origin of your problems and achieving a new and healthier perspective as a result.

The Next Step

If you think I might be able to help you, the first step would be to have a quick conversation on the phone before arranging to meet up for an initial consultation. This typically lasts between an hour and 1.5 hours, and the idea here is for you to talk about what has brought you to therapy, for me to explain how the therapy would work, and for us to decide how we might work well together.

Going forward, we'd either agree on a short term (typically around 12 sessions), fixed term or open ended contract. These sessions would be once a week, at the same time on the same day, and would last 50 minutes. The duration of the contract is based on your difficulties, and what you feel able to commit to in terms of time and money, and I will help you to make this decision.

Training, qualifications & experience

As well as private practice, I work with a community mental health charity and for the NHS where my particular interest is psychiatric diagnoses such as personality disorders and bipolar disorder/manic depression.

I hold a PG Dip and MSc in Psychodynamic Counselling & Psychotherapy from the University of London. And as I believe in continuing my professional development, I regularly update my knowledge and skills through further training and supervision.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Psychoanalytic therapy
  • Psychoanalytical and psychodynamic
  • Psychodynamic therapy


Counselling is an investment, so requires comittment of both time and money. I have a standard fee, although it's on a sliding scale as I try to be as flexible as possible. What you'd pay is largely dependent on your means, the time you want to meet (daytime or evening) and how long we'd be working together (for example 12 sessions or two years).

Please contact me so that we can discuss what fee is right for you so that you get the therapy you need at a price you can afford.

Feel Good Balham
7 Hildreth Street Mews
SW12 9RZ

PCP Consulting Rooms
4th Floor
52 Cornhill

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified


I see clients on weekdays - my first appointments are 8.00am and my last appointments are 8.30 . I'm afraid I do not offer weekend appointments.

Types of client

Older adults


Susanna Hailstone Walker

Susanna Hailstone Walker