• Home
  • >Susan Raucher MBACP

About me

Very often we seek help because of a personal crisis and I believe that a caring and supportive therapeutic relationship is key to positive change. When we feel overwhelmed and unable to cope, problems, which can be making us feel depressed, anxious or angry, may also make us feel unable to make decisions or choices, including choosing the right therapist to help us.

So many of us experience incapacitating general anxiety, panic attacks and often, too, outbursts of anger and rage.

We face many stresses because of the demands placed on us by multiple and conflicting roles in our relationships such as with partners, the family, and work. We may suffer from destructive, self-sabotaging behaviour, and are too often the survivors of emotional, sexual or physical abuse, or gaslighting. This can lead to severe symptoms of trauma and PTSD. We may struggle with feelings of disempowerment both in our personal relationships and in the workplace and can feel trapped in a victim-like mode.

We may remain in toxic, empty or depleting personal or work relationships or may be overly accommodating of others, reinforcing feelings of low self-worth.

I find it very rewarding to help clients finally find balance and a sense of control of their own lives. It is vitally important sufferers learn to relax and I teach different techniques to help control anxiety and panic attacks. I help clients learn anger-management and assertiveness.

I have extensive experience supporting bipolar sufferers and their families or partners.

As we all have different personalities and problems, I tailor my approach according to your own individual needs.

"When I first came to see Susan I had high level anxiety and was in a toxic relationship that I couldn’t get out of, and was deeply unhappy in myself. The first session I came to Susan in deep distress and was very emotional, and felt like I was immediately in a safe space in which to share what was going on, and that Susan genuinely cared.

With the weekly support from Susan my life changed, until I was strong enough, (at the pace dictated by me) to leave my toxic relationship and build the confidence to try new hobbies and become me again. My self worth increased over time and I felt like I finally had a therapist whom I could trust.

Susan helped me through my anxiety and through various problems and issues with friends and family with a warmth and empathy that was incredibly soothing and helpful. She is a fantastic therapist and one that I would highly recommend to everyone." - S B, London

"After my divorce, I thought it prudent to have some counselling. I found Susan online and from my first session she made me feel safe, at home and taken care of. I found her friendly, intuitive and hugely empathetic. Susan gave me the time and space I needed to come to terms with what had happened and helped me to lay the foundations for a fresh start. Now, 2 years on, I'm in a great relationship, I've changed my career and for the first time in my life, I feel like I'm captain of my own ship. Thank you, Susan." - D S, London

"There was a time in my life when I felt disappointed, depressed, lost and disoriented with almost everything that was going on. It took me a lot of energy to reach out and make myself look for help, and I am glad that I met Susan amidst all this chaos. Her warm and kind-hearted spirit immediately made me believe that there is hope. Susan managed to create an open, friendly and very welcoming environment for me to share what’s been on my chest. Within a very short time, I was able to get to the core of the problems I was facing. Susan has supported me with her very understanding and comforting approach and by giving the often so important view of a third person. I was lucky to be able to see Susan on a regular basis and work through my issues with a therapist who was both, highly professional and very amicable. Thank you, Susan!" - J A, London

"Working with Susan made a big difference to how I see the people around me and I interact with them, how I react to the experiences I have day by day and to the stress. I learnt that there aren`t only black and white situations but also there are nuances in everything it ever happens. I got to know myself better and I understood that I should enjoy my life more. I also learnt to be less judgemental towards others and more tolerant. She helped me challenge myself, to acknowledge and work through issues that I never knew they even existed. I felt very comfortable talking to Susan, she was kind and emphatic. I benefited greatly from my work with her and I would highly recommend her as a therapist. Thank you, Susan, for all your help!" - N I, London

"Susan has a unique way of creating a safe and comfortable space for one to truly open up. Susan is kind, compassionate and understanding. She really listens and gives sound advice. Susan helped me put my life in perspective and the confidence to make the changes I had felt unable to make for many years. Today I am a much happier, assertive and confident woman, thanks to Susan. I would highly recommend." - S D, London

"I wanted to say thank you for the support you gave me during the most difficult period of my life.... Getting the 2.1 is something I am certain I would not have been able to achieve had I not had the incredible support and guidance from you. I would also like to thank you for encouraging me to reach out to my friends to explain to come clean about my situation as the messages I got back were hugely supportive" -
A F, London

“I came to therapy feeling very disheartened and lost. Working with Susan gave me a huge confidence boost and a renewed sense of purpose. She taught me so many techniques to cope with my everyday worries – I feel like a completely different person.” - H G, London

“I find Susan to be warm, understanding and a very good listener. She has supported me through some extremely stressful work and personal problems when I didn’t have anyone else to turn too. Susan’s pragmatic approach was exactly what I wanted in a therapist. She has helped me to gain insight into my relationships with people and clarity in my life in general, and I am very grateful for that. I would definitely recommend others to Susan.” - J A, London

"I instantly felt at ease with Susan, her kind nature made it very easy for me to open up. If you have reservations about psychotherapy then Susan may be the right choice for you - it often felt more like talking to a friend than to a psychotherapist. Susan's practical, humanistic approach and insightful advice and questioning have been major factors in guiding me towards making important life decisions that have now put me in a much better place.” - A M, London

"I came to the therapy feeling very alone with my issues and at the time I felt I had no one to turn to. I also did not feel like my situation could even be improved. Susan helped me to break down and analyse situations as well as understand the background of my own behaviours. This helped me to control my perceptions, and being kinder to myself.” - B P, London

"When I realised that I needed help in overcoming my obsessional and analytical tendencies, I wanted a therapist/counsellor with a ready smile, a gentle approach, who would not be judgemental. I found that and more with Susan. Initially I dreaded the thought of opening up to a stranger but after just a couple of sessions I started to look forward to meeting and talking with her. She has been extremely encouraging as I've tried to overcome my problems and I would  recommend her to anyone who felt they needed professional help." - L S, London

"Susan helped me immeasurably at a time when I needed it most. Her words, techniques, and understanding were exactly what I needed, exactly when I needed it. I could not have made such progress with my problems without her. You have to want to put the work in but with her guidance you will succeed. I highly recommend Susan for anyone who is struggling and finding their life difficult to cope with. She is a rare find indeed." - J D, London

How I Work

As eminent Professor Windy Dryden points out, many people and especially men fear going to therapy as they are unsure about what it entails. Depending on your needs, the kind of therapy I offer can be like coaching sessions with a practical focus to help you understand and overcome your difficulties.

Counselling therapy can help us develop a positive sense of ourselves so we can follow the paths we choose.  It can help people learn to manage the negative feelings associated with their struggles; to recognise, understand and change self-defeating patterns, to heal past pain. It can help unlock and foster the inner strength needed to learn new ways of behaving in relationships and to deal with crises, thereby boosting self-esteem and feelings of self-worth. As a counsellor, my focus is to help you understand the past so that you can work on the issues affecting you in the present.

I work integratively which means I draw on various psychological theories: including Attachment Theory and Cognitive Behaviour Therapy (CBT) which helps us to understand the thoughts and feelings that influence our behaviours.

I also draw on new developments in neuroscience, where the really good news is that with the right therapy our brains are completely capable of making positive changes in our negative thinking and behaviour.

Stress management is one of my key focus areas, as stress and anxiety can play havoc both physically and mentally. I will help you understand the body's various reactions and teach relaxation techniques.

I am warm, easygoing, down-to-earth and very engaged, and the way I work is to establish a strong connection and relationship between us. We work together. After the first session, we will discuss if you feel we are a good fit and if you would like to continue. I work both short-term and long-term according to your needs and wants

I follow the BACP code of ethics and work in the strictest confidence.


I have worked as part of the General Oncology Psychological Care Team at the UCH (University College Hospital), Cancer Centre. I worked with patients during their life-changing and often highly invasive treatments and operations, and supported them in dealing with its impact on their lives.
Here I helped them with many other wide-ranging issues such as feelings of loss of sexuality, body image problems, anger, traumatic shock, and facing death.

For a number of years I have been working at a women's clinic with a very diverse section of the community. Here I very often help with issues such as struggles with depression and anxiety, and relationship difficulties with partners and children.

Training, qualifications & experience

University College Hospital London Cancer Centre - part of the General Oncology Psychological Care Team, counselling cancer patients with complex emotional issues.

Counsellor at Women and Health in Camden - community-based healthcare centre providing therapy within a women-focused framework.

Telephone counselling for JWA, a national women’s aid helpline for sufferers of domestic abuse.

Registered member BACP (MBACP)

British Psychological Society approved certificate in CBT

Post Graduate Diploma Integrative Counselling and Psychotherapy (Regent's University, London)

Foundation Course in Counselling and Psychotherapy (Regent's University, London)

BA English (University of Cape Town)

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

  • Gaslighting

Therapies offered

  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Integrative
  • Interpersonal therapy
  • Person-centred therapy
  • Psychodynamic therapy
  • Solution focused brief therapy


Additional information

  • The fee is £55 for 1 hour.
  • I accept cash and credit and debit cards, and bank transfer.
  • Payment is due on the day, after the session.


My working hours are flexible and I am available for after-hours and weekend sessions, as well as Skype and WhatsApp sessions.

Further information

Working hours are flexible and I am available for after hours and weekend sessions, as well as sessions by Skype and WhatsApp / WhatsApp video calls.

There are many easy transport links to my Queens Park practice, which is located in a tranquil setting in a quiet residential street. It is 5-minutes' walk from Queens Park Tube Station, which is also serviced by the Euston overland train. London Euston to Queens Park by train is only a 10 minute ride. Brondesbury Park overland station is a 10 minute walk away, and there are several bus routes nearby. There is always street parking available, which I arrange online for you.

I also see private clients in rooms in Camden.

North West London


Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme
Susan Raucher MBACP

Susan Raucher MBACP