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Susan Malone-Hoyle MBACP ( Accredited) NCS( Accredited)

Bristol, Somerset, BS9 3ED
07469 927888 07469 927888 Registered / Accredited

About me

I am an Accredited Member of the British Association of Counsellors and Psychotherapists.

I work in Bristol and have been counselling since 2002.

My main areas of counselling experience are:

  • Addictions/Eating disorders
  • Depression/anxiety
  • Bereavement/infant loss/Grief
  • Trauma/abuse/domestic violence
  • Low Self-esteem and confidence
  • Relationship problems

Training, qualifications & experience


Diploma in addictions counselling

Degree in humanistic counselling ( Bristol University)

Degree in counselling supervision ( Plymouth University)


BACP Certificate of Proficiency

•Counselling Supervision
• Humanistic Counselling
• Person centered counselling

Cognitive Behavioural Therapy

Understanding and working with anxiety
• How to build self-esteem
• Bereavement/ infant loss
• Mental health/Trauma
• Addictions counselling
• Eating problems/disorders
• 12 -step Minnesota model

  • Family conferences
  • Couples counselling
  • Group therapy


I have been working as a counsellor since 2002 and have many years experience of working with various client groups.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

I also run groups on self-esteem for adults every  third Saturday of the month.

Therapies offered

  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Couples counselling
  • Group therapy
  • Humanistic therapies
  • Person-centred therapy

Photos & videos


£50.00 per counselling hour. (concessions are available)

Concessions offered for

  • Keyworkers
  • Low income
  • Trainee counsellors

Further information

What to expect

I offer a warm welcome, a safe confidential space to explore any issues you choose. A contractual agreement between counsellor and client. A regular time slot and consistency with appointments.

First appointment

The first appointment is for us to meet and get to know each other. You will then have time to decide if you feel we can work together. The relationship between client and therapist is very important for the work we undertake.


I work from a person centered perspective while drawing on aspects of humanistic theory.

57/59 High Street

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


I am available Tuesday, Wednesday, Thursday and Fridays.

Types of client

Young people
Older adults


As a qualified Counselling supervisor, I offer supervision to professionals both in the work place and in private practice. I have experience in supervising helping professionals, support workers, counsellors, and counsellors in training. I work within the BACP ethical framework and value supervision /Reflective practice.

Online supervision
Telephone supervision

View supervision profile


Susan Malone-Hoyle MBACP ( Accredited) NCS( Accredited)

Susan Malone-Hoyle MBACP ( Accredited) NCS( Accredited)