Susan Douglas CPsychol, CSci, Reg.MBACP, HCPC Registered Psychologist

Susan Douglas CPsychol, CSci, Reg.MBACP, HCPC Registered Psychologist

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I am unable to take further enquiries until 05-Mar-2018

07941 085142

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07941 085142

About me

I am a highly qualified and very experienced therapist. I can therefore help people with most difficulties. The combination of personalised counselling and Cognitive Behaviour Techniques is often the most effective approach. However, therapy is an individual experience, and I adapt always to the person in front of me.

My professional practice grew out of 20 successful years in business. I trained initially as an occupational psychologist, and helped many clients overcome work-based issues. As I watched my clients surmount the difficulties that were holding them back at work, I observed something that I could not ignore. In almost every case, the problems at work stemmed from deeper personal struggles, which appeared in all areas of life.

Therefore, I left business and became a full-time therapist. This move occurred at a time in my life when I was struggling psychologically. Looking back, I am grateful for this, because when my clients describe their difficulties to me, I can relate to them personally, and not just interpret them professionally.

Now, I am trained, qualified, and experienced in helping people overcome the deeply personal problems that can interfere with life at work, at home, and beyond. I am pleased that my approach has helped many people deal with a range of issues that are often distressful. In particular, I can support and guide you through any challenging period of crisis or uncertainty. I find that these periods often lead to deeply positive personal growth and change, though at the time, we are usually too distressed to see that.

Though the breadth of my qualifications and experience provides a firm foundation for my work, the feedback I get from clients is what I use to measure my success. The words frequently used to describe their experience of working with me are warm, enthusiastic, encouraging, and professional. However, the most meaningful feedback I have is that clients sense that I ‘get it’, and know that my empathy is genuine. I do get it; and I am genuine. When that stops, so will I.

Some of the issues I have worked with a lot include helping people to:

  • Cope with and manage anxiety
  • Recover from depression
  • Process bereavement and loss
  • Understand and deal with relationship difficulties
  • Manage anger
  • Improve self esteem
  • Become more confident
  • Be more assertive

I also continue to help people with work-based issues such as:

  • Job change and loss/ redundancy
  • Achieving work/life balance
  • Avoiding/ managing stress
  • Dealing with workplace bullying
  • Working with difficult professional relationships

Concisely, I would say that my business background, psychological training, and therapeutic experience have taught me that every individual has a unique potential to overcome even the most harrowing difficulties and regain a sense of their own autonomy.

Once that autonomy is back in place, there is little limit to what you can do.

To get you to that place, I can provide short-term work, usually between 5 and 20 sessions, as well as longer-term support to suit your needs.

Training, qualifications & experience


  • HCPC Registered Psychologist
  • BPS Chartered Occupational Psychologist
  • BPS Chartered Scientist
  • MSc.Occupational Psychology (University of Hertfordshire)
  • BSc. (Hons.) Psychology 2.1 Class (University of Hertfordshire)
  • Diploma in Individual & Group Supervision: Counselling,Psychotherapy & Related Professions
  • Post-Qualifying Certificate in Cognitive Behavioural Therapy
  • Cert. Performance Coaching (Centre for Coaching)
  • Cert. Assertion & Communication Skills (Centre for Coaching)
  • Cert. Occupational & Organisational Stress (Centre for Coaching)
  • Diploma in Psychodynamic Counselling (WPF, University of Hertfordshire)
  • Certificate in Cognitive Behavioural Coaching (Centre for Coaching)
  • Advanced Certificate in Counselling Skills (WPF, University of Hertfordshire)
  • Certificate in Counselling Skills (CPCAB, WPF)

Professional Memberships

  • Associate Fellow of British Psychological Society (BPS)
  • Health Care Professions Council (HCPC)
  • Founder Member of Association for Business Psychologists (ABP)
  • Member of Association for Coaching (AC)
  • Member of Special Group in Coaching Psychology (SGCP)
  • Full Member - British Association for Counselling and Psychotherapy (MBACP)
  • Member of Association for Independent Practitioners (BACP)
  • Full Member BACP Coaching Division)

Member organisations



My fees are:

£60 per 50-minute session for individuals. VAT is not charged.

Fees are payable by The Client in advance, covering at least the next session ahead.

Further information

I am also a qualified Clinical Supervisor and I offer individual supervision.

My fees for supervision are £50 - £60 per hour.

Maps & Directions

Hitchin, SG4

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: Unspecified
Other languages: None


I hold a clinic on Tuesdays and Wednesdays each week. I am able to offer some evening appointments on those days.

Types of client

Young people
Older adults
Employee Assistance Programme