About me


My name is Susan Collins and I’m enthusiastic about people having a sense of well-being and self worth; in fact your well-being is at the heart of our work together. I promise you unconditional acceptance regardless of who you are, where you’re from, or what you believe. I will work hard to understand your feelings and experiences as we work together and to help you feel better.

What is Counselling?

Counselling is a ‘Talking Therapy’ which allows you to explore and work through issues and experiences which are negatively impacting your ability to move forward healthily with your life.

As Human Beings we have an inner desire to be the best that we can be, striving for acceptance but sometimes we lose our way. This is when Counselling can help.

As we work together our aim will be to set the right conditions in order that you can you once again feel more self-accepting, worthy, confident, freer and with a greater sense of overall well-being.

What is Counselling for?

Life is not always a bed of roses and there are times in our lives when our circumstances leave us wondering which way to turn. When something happens suddenly and unexpectedly we can be left doubting our ability to cope.

You might not want your family and friends to know that you feel vulnerable because you feel scared of not being understood and then rejected.

At these times of change it may help to talk to someone who not part of your close family and friends circle, who won’t be affected by your choices but who will accept you exactly as you are.

What do I offer?

I offer One - to One Adult Counselling wither face-to-face, by telephone and online.     

(Please note: I do not offer Couples or Adolescent (under 18's) Counselling)

My work is open ended which means that you can take as long, or short, a time as you feel you need to reach your goals and your own sense of well-being. I do not limit the number of sessions that you may have. We will continue weekly sessions until you feel better.

For face to face work I use rooms at Complementary Health Centre, at Rock Park, Llandrindod Wells (currently unavailable due to Corona Virus Outbreak)

When you choose Telephone or Online Counselling with me, I promise to be in a private and undisturbed room where my end of the conversation will not be overheard. This is my commitment to maintain confidentiality for you.

I offer you a high standard of care within a confidential, professional relationship where I promise to be non-judgemental, empathic, honest and genuine.

Not sure?

If you're not sure whether Counselling is for you then, I will happily offer you a free of charge 30-minute telephone session for us to briefly chat about your worries; that way you can check me out and decide if you want me to work with you. Just ask for this service when you contact me.

Where to find me?

I am based in Mid-Wales but can take calls and online connections from anywhere in the UK, simply email me at contact@peacefulsoul.uk or phone me on 07505 133222

In summary

"Your well-being is at the heart of my business”

Private and Confidential Counselling

Non-judgemental and Unconditional Acceptance

Training, qualifications & experience

I have a BA (Hons) Counselling Studies degree, I am a Accredited Member of the NCS (National Counselling Society), a Member of the Association for Coaching, an Associate Member of the Complementary Medical Association, a Member of the UK Reiki Federation and a Member of The Reiki Association.

During my studies I worked in placement as a Volunteer Counsellor both with Cleethorpes MIND and with the Carers Support Centre in Grimsby.

Previously I was employed as a Telephone Listening Volunteer for Samaritans.

Since completing my studies I've worked solely in my Private Practice.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


National Counselling Society

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

  • A few examples of worries and concerns where Counselling can be helpful:

    ·        Depression

    ·        Anxiety

    ·        Stress and Panic Attacks

    ·        Bereavement, Grief and Grieving

    ·        Sudden Life Changes

    ·        Unexpected Life Events

    ·        Redundancy

    ·        Unemployment

    ·        Divorce

    ·        Lone Parenthood

    ·        Sexuality

    ·        Disability or other long-term health issue

    ·        Caring or Supporting Loved One or Friend through Long-term or Terminal Illness

    ·        Anger – self management

    ·        Adult survivors of childhood abuse: sexual, physical, emotional

    ·        Assertiveness, Self-Confidence, Self-worth and Self Esteem

    ·        Feeling used, abused, bullied and 'put upon'

    ·        Older Age, Ageing and Retirement

    ·        Difficulty adjusting to an ‘Empty Nest’

    ·        Repetitive Dreams

    ·        Self-Development/Professional Development

    ·        Spirituality and Beliefs

    “There are many other issues which may cause you to feel unhappy and unable to cope but, to enable you to feel more comfortable, we can work through them together”

    If you don't see your issue here, please don't give up; call me so that we can discuss it further.

    It may be that I can help you but if not then I'll do my best to try to help you get the type of counselling support you need.


Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

The charge for a full hour Counselling session is £40 (as at March 2020)

Student discount price is £30 an hour

A small number of concessions are available for those people on low income, benefits or in financial hardship. (This concession is further extended during the Corona Virus Outbreak and Lockdown) Please ask for details when you call.

If you're not sure whether Counselling is for you then, I will happily offer you a free of charge 30-minute telephone session for us to briefly chat about your worries; that way you can check me out and decide if you want me to work with you. Just ask for this service when you contact me.


Appointments are available Monday - Friday, Daytime and Evening

Further information

As well as Counselling, I offer Life Coaching, Mindfulness and other Complementary Therapies, for more information call me on 07505133222

Llandrindod Wells

Complementary Health Centre
Rock Park
Llandrindod Wells

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

Ground-floor premises and rooms; however there is a low step at the main entrance to the building and steep sloping car park area directly outside of the building.


Susan Collins

Susan Collins