Shelley Masters Verified Professional Verified Professional
Verified Professional

Every professional displayed on Counselling Directory has been independently verified by our team to ensure they have suitable credentials to practise.

Dip.Couns MBACP therapist BACP Registered NCS Accredited

About me

Hi I'm Shelley, I am a qualified counsellor working in Pitsea and Rayleigh.  I am trained in person centred, psychodynamic and Cognitive Behavioural Therapy.  I work as an integrative counsellor and as a result adapt my approach according to the issues a client brings to therapy. I work with a variety of issues such as anxiety, depression, trauma, relationship issues, bereavement, self harm and addiction. It is important to incorporate different ways of working to the needs of the individual client. One size does not fit all! I am friendly, down to earth and create a safe and comfortable environment for a client to explore their difficulties and develop their own solutions.  I have experience working with adults, children and teenagers.  Alongside my private practice I work for a young carers charity providing counselling for children, teenagers and families. I have experience  counselling in primary schools and secondary schools. I also work for insurance companies including Bupa and Aviva. I work face to face, via zoom and telephone which ever works best for the client.

Training, qualifications & experience

Counselling skills

Diploma in Therapeutic Counselling 

Practitioners course - Cognitive Behavioural Therapy

Certificate in Children's Counselling



Polyvagal theory

I am BACP registered and NCS accredited.

I hold an enhanced DBS certificate, public liability insurance and I am ICO registered ensuring your data is protected.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


National Counselling Society (NCS)

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling Society


£40.00 per session
Free initial telephone or online session

Concessions offered for

  • Low income
  • Trainee counsellors

Additional information

I offer a free 30 minute initial telephone or zoom consultation to discuss your therapy needs.

Rayleigh, Essex, SS6

Pitsea, Basildon, Essex, SS16

Type of session

In person

Types of client

Young people
Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Online platforms