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About me

    *** Currently all my sessions are delivered by Zoom...or They can be in an outside environment allowing for social distancing. This of course, will be subject to weather ****

So...How are you ?.....no really. How are you ???....I imagine your not feeling too great as you are on the Counselling Directory looking for a counsellor !

Hopefully you will find the below information helpful regarding how I work and view my experience to date. If you feel I can help you, please contact me so we can arrange a  session to meet face to face and I can assess whether I am the right person for your needs.

I have a small private practise in central Swindon. It has easy access and parking is free. This is situated in my home but is bespoke and separate. From here, I work with all types of emotional problems with adults, couples and adolescents.

I also specialise is addictions and one day a week, I work as a counsellor at an Addictions residential rehab where I see clients who have complex problems underpinning their addiction.

I take this experience to my private practise and I also work with clients who have issues with food, smoking etc, and clients who are in recovery from addictions but need extra support.

***Please note, I will not counsel anyone who is not receiving additional support with drug/alcohol issues and is not clean. It is not ethical or practical for me to see you when you are under the influence of drugs or alcohol ***

Emotional problems and addictions can stem from all kinds of trauma from childhood to present day. Anxiety, depression and low self esteem are the prime carers of poor mental health and we substitute good healthy behaviours for negative thoughts, emotions and self neglect. With your help and commitment, I can help you overcome this.

My Approach

I am qualified as an Integrative Person Centred Counsellor and I work with a Solution Focused approach. All this means is, I focus purely on you and your needs in the here and now. We look at how you perceive your world and what is happening that is causing you distress and work together to unpeel the onion and find the centre of what is troubling you. It also means I can use a variety of approaches in my counselling work dependent on what may work for you. For instance, you may find it difficult to express how you feel verbally, so we will look at other methods in which you may find it easier to communicate how you are feeling This can involve art material or other mediums that suits you.

I also work towards short term therapy. This can involve a course of CBT dependant again on your needs. This approach will need commitment and some homework by yourselves to get the most from the sessions and to get the results you require.

None of life's challenges are insurmountable. It’s the value you place on the events that is important and that comes from our past experiences. It writes a code. I can help you change that code. The fact you are reading this tells me you are ready for a change, to be the best version of who you are. To live the life you want to live.

My background
Before embarking on my career as a counsellor, I worked as an Analyst for a large building society and also in the public sector as a civilian in the police force. After seeing first hand the effects of crime on the public during my time with the Police I then went on to work with Victim Support unit, assisting clients and their families with the trauma of crime. I found this area of work very rewarding and this led me to train professionally as a counsellor.

I began to see how having someone who was impartial to talk to, who would listen without judgement was beneficial to helping them come to terms with their trauma and move forward.

I have also been involved in numerous voluntary projects ranging from helping people with mental health issues gain confidence and independence and supporting adults with severe learning difficulties and their families gain some respite care by advocating on their behalf.

What is counselling?
Counselling is a relationship between two people who have come together for the purpose of healing, growth, change or personal development. However, unlike a friendship where both people give each other conditional attention, the relationship in counselling is based on you, your feelings and thoughts. These thoughts and feelings are respected, understood and received without judgement. It is both a professional and a personal relationship.

Why do people go to counselling?
Lots of reasons: to work through loss and grief; to overcome addiction or obsessive behaviour; to work through past or current trauma, to free themselves from negative behavioural patterns, to overcome feelings of depression or anxiety, or to cope with general stress or feelings of low self esteem. Sometimes people come to therapy just to know more about themselves.
Something may have happened that causes you to stop and evaluate your life, how you feel, and whether your expectations are being met. What is holding you back from achieving your aims and goals? Or maybe you feel sad or anxious all the time. You're tense and unsettled with life and others. Maybe your head is like a 'wild horse' and won't settle. Maybe you don't know why you feel this way!

There is no mystery to counselling. I don't have a magic wand to instantly make things better, nor would I want to, as without experiencing the pain of change, it holds no value. I only have a magic question...If you woke tomorrow and your biggest problem was solved, How would you feel? How would others know it had gone? What difference would that make to your life ?

Together we could help make that change.

My Philosophy
I passionately believe we are all capable of change and growth given the right environment. I feel having the time and space to have our feelings and inner thoughts heard and explored contributes to this process. I also believe everyone has a right to be listened to and as human beings we are all valued. I have learnt to separate the behaviour from the person, not to judge, to listen to what's said and, more importantly, sometimes, what isn't. This is what I can offer you as your counsellor.

Training, qualifications & experience

I am a Registered member of the BACP (British Association of Counsellors and Psychotherapists) and my Registration Number is 733722.

I hold a Level 4 Diploma in Therapeutic Counselling (QCF) European Qualification Framework Level 5. Awarded by the CBCAB. 

I also hold a BACP Certificate of Proficiency

Level 2 & 3 Counselling awarded by AQA

Level 1 Counselling skills.

Being a trained and qualified counsellor, I adhere to the ethical framework and code of good practice of the BACP (British Association of Counselling and Psychotherapy www.bacp.co.uk). I have both public liability and professional indemnity insurances.

I also have certificates of training in:

  • Understanding Drugs and Addiction - Kings College London
  • Psychology of Mental Health - Nature or Nurture -University of Liverpool
  • Understanding Psychosis and Schizophrenia - Kings College London
  • Working with clients who self harm - NHS
  • SWADS training in addiction
  • Victims Support training in safeguarding young people and counselling victims of crime.
  • 12 Step Addictions Programme

I have also attended numerous seminars and weekend courses to update my learning and training on a regular basis.

I am also trained in EFT (Emotional Freedom Technique) or 'Tapping' 'which is a universal healing tool that can provide impressive results for emotional issues such as phobias.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Couples counselling
  • Family/systemic therapy
  • Gestalt therapy
  • Human Givens psychotherapy
  • Humanistic therapies
  • Integrative
  • Person-centred therapy
  • Solution focused brief therapy


Individual therapy is £45 for a 50 minute session. Couples therapy is based on a 80 minute session and is £60.
I offer reduced rates for Counselling Students in need of therapy as part of their course.

Further information

Please look at my website..www.straighttalkcounselling.co.uk for more details on how I can help you.

Unfortunately, I am unable to see clients who are in active addiction, ie currently drinking or using, at my counselling sessions. I would signpost you to any AA or NA meeting in your area, or see your GP for detox help or information. I am happy to see you when there has been a sustained period of abstinence.



Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

ground floor. Easy access. One small step into the room from parking. Prior notice of this is required so i can ensure the parking space is free.


I am available days and evenings Monday to Wednesday. and some hours Thursdays and Friday.. I am also available some weekend hours but this will incur an extra cost.

Types of client

Older adults
Employee Assistance Programme
Sheena Dickens Dip.Couns.mbacp.

Sheena Dickens Dip.Couns.mbacp.