Shane O'Toole Verified Professional Verified Professional
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Registered Member MBACP

About me

Life’s journey can be difficult at times. When we face obstacles or challenges in our lives it can prevent us moving forward and enjoying life. Obstacles may include bereavement or loss, stress, anxiety, relationship issues, low self-esteem, anger or learning difficulties such as dyslexia, dyspraxia, and autism. Being able to talk about these challenges in a confidential, non-judgemental, and supportive environment can be a step in the right direction. Counselling can help unlock feelings, explore experiences and help to gain a better personal understanding of the right path for yourself.  I am a qualified counsellor working with adults experiencing difficulties in their lives and also able to offer supervision for trainee or qualified counsellors/therapists.  

Training, qualifications & experience

A Registered member of the British Association for Counselling and Psychotherapy (BACP). I completed a Post Graduate Diploma in Psychology Counselling at Keele University. My background of working with people is of 17 years in Human Resource and a qualified counsellor practitioner since 2015.

My counselling approach puts the client first and integrates the most appropriate counselling model for the person. This counselling approach incorporates the main recognised counselling models such as person-centred, brief solution-focused therapy, transactional analysis, psychoanalysis and CBT, matching the counselling model to the client not the other way around. I believe this helps people move forward more effectively.

My first session is a getting to know you opportunity. At this session we will discuss the goals of your therapy and explore the best approach for you. It is also an opportunity for you to find out if I’m the right person to help. Throughout the counselling sessions we will regularly review your requirements to ensure that we are meeting your personal goal for therapy.

Thank you for reading my profile. I can be contacted by phone on 07984144812

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Outdoor Therapy available on request


£42.50 per session
Free initial telephone or online session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed
  • Refugees

Additional information

Counselling  £42.50 per 50 mins session. Reduced rates available on request. 

Counselling sessions available on a weekly or fortnightly basis 

Supervision £55 - qualified counsellor/therapist (1.5 hours)

Student trainees reduced rates available on request. 

When I work

Mon Tue Wed Thu Fri Sat Sun

Face to face,  Zoom,  Telephone and Outdoor therapy available 

Supervision support available 

Further information

Integrated counselling support provided to meet the needs of the client 

Stoke-on-Trent, Staffordshire, ST2

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Ground floor easy access counselling room


In person

I hold the Supervision (Cert.

View supervision profile