Shane O'Toole Registered Member MBACP

Shane O'Toole     Registered Member MBACP



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About me

Life’s journey can be difficult at times. When we face obstacles or challenges in our lives it can prevent us moving forward and enjoying life. Obstacles may include bereavement or loss, stress, anxiety, relationship issues, low self-esteem, anger or learning difficulties such as dyslexia, dyspraxia, and autism. Being able to talk about these challenges in a confidential, non-judgemental, and supportive environment can be a step in the right direction.

Counselling can help unlock feelings, explore experiences and help to gain a better personal understanding of the right path for yourself.  I am a qualified counsellor working with people of various ages, including children and young people and adults, experiencing difficulties in their lives.

Training, qualifications & experience

A Registered member of the British Association for Counselling and Psychotherapy (BACP). I completed a Post Graduate Diploma in Psychology Counselling at Keele University. My background of working with people is of 17 years in Human Resource and a qualified counsellor practitioner since 2015.

My counselling approach puts the client first and integrates the most appropriate counselling model for the person. This counselling approach incorporates the main recognised counselling models such as person-centred, brief solution-focused therapy, transactional analysis, psychoanalysis and CBT, matching the counselling model to the client not the other way around. I believe this helps people move forward more effectively.

My first session is a getting to know you opportunity. At this session we will discuss the goals of your therapy and explore the best approach for you. It is also an opportunity for you to find out if I’m the right person to help. Throughout the counselling sessions we will regularly review your requirements to ensure that we are meeting your personal goal for therapy.

Thank you for reading my profile. I can be contacted by phone on 07984144812

Member organisations


Accredited register membership

Other areas of counselling I deal with



Counselling £40 per session

Reduced rates available

Further information

Evening appointments available

Home visits

Several locations in Stoke On Trent

Covering North Staffordshire and East Cheshire region

See an example of a clients parents feedback from counselling support I provided for her son who was struggling with school attendance and low self-esteem (permissions given to share)

I'm texting to let you know that he as been amazing. He got to all his exams on time and wrote in every single one of them and its all thanks to you  helping him get the ball rolling all them months ago. Thank you so much it was really appreciated and will never be forgot. Mrs E

Maps & Directions

Stoke-on-Trent, ST2

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: Yes

Practical details

Sign language: Unspecified
Other languages: None


Accessibility information
Wheelchair access: Unspecified


Evening sessions available

Types of client

Young people
Older adults
Employee Assistance Programme