Ruma Verma

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UKCP - Online Adult and Couples Counsellor & Psychotherapist
Available for new clients
Available for new clients

This professional is available for new clients.

Twickenham, Greater London, TW2
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Do give me call or drop me an email to talk through why you are coming and to arrange our first session.

I am accredited by UKCP and work as a counsellor, psychotherapist and couples counsellor with many years of experience but every client is new and I apply my updated thinking to support you.

Working online via zoom, I am based in SW London, Twickenham close to Surrey borders. I am trained and able to work in depth with a variety of issues including depression and anxiety, trauma, bereavement, loss and grief, feelings of sadness and emptiness, panic attacks, anger issues, displacement, identity issues, relationship and family issues, male problems, including uncovering toxic masculinity and cultural differences.

With couples we work together on various of issues including communication and management of conflict.

My particular areas of interest are identity, cultural differences and displacement, feelings of not belonging and being on the edge in the groups we find ourselves in. Intersectionality plays a part of our stories and how we understand ourselves plays a part of our work.


I provide a safe and confidential therapy space for you to explore your life and your relationships. I am deeply passionate about my work and see psychotherapy not only as a place to work through troubling and difficult issues but also as an opportunity for support whilst gaining an understanding of what is troubling you and how this impacts you. That is way working with you collaboratively is so vital and led by you where we identify and strengthen your resources to effect a change for you. So you can find a way of living life as your best self.

It's a step to see how come you experience the same patterns in relationships or about events and situations and where your emotional needs aren't met. That can be disheartening and confusing. Therapy helps you navigate this divide in a safe warm and approachable environment which is non judgmental and culturally curious and sensitive.

It's OK to not be OK and get some help and another perspective and support whilst navigating life and it's ever changing rhythms.


To initiate our sessions, both parties should be in agreement to enter into couples therapy although it is fine for one person to make contact to set up an appointment so long as you know the other person's availability.

A couple can be partners. members of a family, friends so long as it's two of you and you observe something is amiss and want to look at it and find ways to address what you find.

In couples work any questions beyond setting up the initial appointment are best left for our initial session so both parties in the relationship are part of our conversation with me.

My job isn't to judge you but help you to understand the blockages in your relationship and how to move forward.

How to arrange an appointment

Some people prefer a conversation and please feel free to initiate that in a way that feels right for you. Heads up - due to my work I may not be available but please leave me a message - it is entirely confidential, and I will call you back - or set up an introductory call through this website.

If we don't get to speak, if you prefer you can email me and I will reply and usually we can set up a day and time to have an initial conversation to work out a day and time that suits us for an initial appointment.

Either way, feel free to ask me any questions in the call or email or in our first session. I think it is important that we can have a dialogue about this.

Training, qualifications & experience

  • Diploma in Psychotherapeutic Counselling, Metanoia Institute.
  • Diploma in Psychotherapy, Metanoia Institute.
  • CTA (Psych), European Association of Transactional Analysis (EATA).
  • MSc (Pysch), Middlesex University.
  • Certificate in Couples Counselling, Tavistock Relationships.
  • Certificate in Clinical Supervision with an Intersectional Lens
  • LLB Hons.

Experience as a volunteer counsellor gained in short term and longer term settings in the charity and NHS agencies.

  • Member of UKCP, EATA, IARTA and Metanoia Institute.
  • Member of the Black African Asian Therapy Network (BAATN).

I attend regular training for my development and growth as well as CPD.

I accept referrals from most healthcare insurers

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

UK Council for Psychotherapy (UKCP)

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

UK Council for Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

UK Council for Psychotherapy
British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£75.00 per session

Health Insurance/EAP

  • Cigna

Additional information

Individuals £75 - 50 minutes.

Couples  £105 -  50 minutes. 

I offer discounted places to those on benefits for a time limited space of up to 6 sessions at a rate of £50 per session. Please let me know if this is of interest and I can let you know if any of those spaces are available when you contact me.

For students your training provider will usually have a free counselling service available. For trainee counsellors I provide a supportive space at my usual rates if online works for you.

I suggest a free telephone call to understand what brings you and to arrange an assessment session. This is not a therapeutic session but a chance to ask your practical questions usually about how to start and find a slot that works for us.

In that initial session you get to experience me and see how I work.  I will ask you questions to get a sense of you and your network what troubles you or feels amiss and you get to ask me questions too. Essentially we are sounding each other out.

I will ask you if you wish to continue and if you do we agree for how long or we leave it open. Either way we dialogue about what it is that we are uncovering and what remains to be done. You get to decide when you wish to finish. All that I ask is that I am part of that process so that we can have an ending and mark the work we have done together. 

If you are coming for couples therapy, your partner will need to have agreed to attend although one or other of you may make the arrangements with me directly.

If your partner does not agree you may wish to attend individually to speak about your relationship and the impact on you.

In our assessment session then we agree a way forward depending on what brings you and what you wish to achieve. I will give you my professional opinion of what I consider is suitable. 

When I work

Mon Tue Wed Thu Fri Sat Sun

I am work online or by telephone. 

10am to 7pm Mondays- Thursdays - I will contact you within my business hours.

Further information

I currently work exclusively on the telephone or online. 

I work weekly as this consistency ensures you know that I am available for you. In some instances we may agree twice a week.

Twickenham, Greater London, TW2

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Ground floor room accessible via a ramp with hand rails and disabled toilet facilities.

Additional languages


Punjabi and Hindi

Online platforms