Release offers professional and affordable counselling online and in comfortable rooms across our YMCA. We aim to offer you an assessment within 2 weeks of contacting us. We offer short and long term counselling for a range of issues, including depression, anxiety, bereavement and loss, relationships, stress and abuse.
Counselling can take place remotely via telephone or Zoom or at any of our main sites in Surbiton, Wimbledon, Walthamstow or South Ealing.
Training, qualifications & experience
All our Volunteer Counsellors are either fully qualified or in the final stages of their training. We offer a fully professional service and are members of the British Association of Counselling and Psychotherapy.
Member organisations *
Registered / Accredited
Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.
British Association for Counselling & Psychotherapy (BACP)
BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).
Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).
Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.
Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.
All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.
Areas of counselling we deal with
Our fees are based on income and start on a sliding scale of 25 - 55 pounds per session.
When we work
Counselling sessions are available Monday to Friday, morning, afternoons and evenings and Saturday mornings.