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About us

Release offers professional and affordable counselling online and in comfortable rooms across our YMCA. We aim to offer you an assessment within 2 weeks of contacting us. We offer short and long term counselling for a range of issues, including depression, anxiety, bereavement and loss, relationships, stress and abuse.

Counselling can take place remotely via telephone or Zoom or at any of our main sites in Surbiton, Wimbledon, Walthamstow or South Ealing.

Training, qualifications & experience

All our Volunteer Counsellors are either fully qualified or in the final stages of their training. We offer a fully professional service and are members of the British Association of Counselling and Psychotherapy.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


Additional information

Our fees are based on income and start on a sliding scale of 25 - 55 pounds per session.


Counselling sessions are available Monday to Friday, morning, afternoons and evenings and Saturday mornings.

Counselling Rooms
49 Victoria Road

25 St. Marys Road
W5 5RE

Type of session

In person

Types of client

Older adults

Additional languages



Release - Counselling For The Community

Release - Counselling For The Community