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About me

How I become a counsellor is a journey many of us follow. Some years ago I was offered counselling to help me come to terms with a difficult time in my life. The support I was offered was extremely beneficial to me, starting me on a journey of living a more fulfilling life. This in turn led to me training to become a counsellor so that i could offer this service to others. I am passionate about the beneficial effects of safe and effective counselling and believe it can offer opportunities for people to find ways of living with the challenges they face and find more fulfilling and happier lives.

My background is in social work. I have worked with children and families a major  part of that role was to offer counselling and support to women, children and young people who have suffered or witnessed abuse.  I have also worked in a Rape Crisis Centre on the helpline, supporting women in their first contact with the charity, offering warmth and a safe person to disclose their trauma, recieve acceptance and support and begin to heal.  I have worked with adults with learning difficulties, with diagnosis of ASD and acquired brain injury. I believe that it is essential as a counsellor I listen effectively and communicate in a way which allows my clients to be able to express themselves, receive and gain acceptance for who they are  and work towards living their best lives. At present I am a volunteer with a bereavement charity supporting clients who are finding their grief difficult to work through. There are many ways in which bereavement can become overwhelming but through counselling I have seen my clients begin to accept their lives as they are now and make plans for their future. At present covid and lockdown is adding yet more pressure and difficulties to my clients and i continue to support them.

Making the decision to contact a counsellor can be a daunting one. What to expect, what happens during a counselling session, which counsellor should I choose are some of the concerns you may have.  To hopefully answer some of these question I will explain how i work.  I work in an integrative way with the therapeutic relationship at the core of my practice. I believe that building a relationship in which you feel secure enough to talk through any challenges you face.  I will not make you disclose anything you do not feel comfortable disclosing, instead I offer a warm and empathetic space for you to talk about your life, its pros as well as any challenges which you want to address. My aim is that together we can identify what you need and how you would like to tackle any difficulties you face.

Please feel free to contact me whichever way  the way suits you best. I have an email, phone and contact details via my website. You only need to give details than you feel comfortable with.  If you request a call back please leave suitable times for me to call you.  I offer a free 20min consultation session in which we can explore what you are looking for in a counsellor and whether I am the right fit for you. There is no expectation that you book sessions following this initial consultation. If however you choose to continue with me we will make regular sessions at a mutually convenient time.

I offer short term and long term work depending on your needs and as with all my practice we make these decisions together and review regularly how the work is going to ensure it is meeting your needs.

I am a member of the BACP and as such, I ensure I work by their code of ethics in order to offer a safe and therapeutically beneficial service to you. I am insured, have regular supervision and continue to enhance my practice with ongoing training.

For further information please see my website www.rachelwestcounselling.co.uk

Training, qualifications & experience

  • BACP Registered member qualified 2020.
  • BA(Hons) Applied Social Studies 1988
  • CQSW (Certificate of Qualification in Social Work) 1988.
  • Counsellor Circle Bereavement, Farleigh Hospice, Chelmsford.
  • Parent to parent support volunteer, National Autistic Society.
  • Social worker focusing on counselling and preventative work with families in Waltham Forest, Family Service Unit.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Existential therapy
  • Gestalt therapy
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Psychodynamic therapy
  • Solution focused brief therapy
  • Transactional analysis


£40 per 50 minute session

Concessions available for students and those on low income

Free initial consultation 20 minutes


Monday to Friday 10am to 7pm

Further information

At present I offer online and telephone counselling.

In the future I plan to offer face to face services in Southend-On-Sea and Chelmsford areas

212A Baddow Road


Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

I am able to offer telephone or online counselling services for people who would find this beneficial.

Types of client

Older adults


Rachel West (MBACP)

Rachel West (MBACP)