Rachel Richards Verified Professional Verified Professional
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About me


If you’ve arrived at this page, perhaps you’re feeling distressed, low, anxious or stuck; maybe you’re looking for a positive change in your life, work, relationships or the way you see yourself. You may be hoping to make sense of your thoughts, feelings, actions or impulses. Or perhaps you have a general sense that life isn’t progressing the way you had envisaged.

Therapy can be very helpful in all these circumstances but it can feel so daunting, taking that first step to make contact with a therapist. The idea of sitting down with a stranger to explore very personal issues is pretty scary for most of us – but I promise you a warm and accepting response. I will not be shocked or overwhelmed by any issue you bring.

Our lives can be complex and are rarely problem-free. Talking with friends and family is often really helpful for expressing and resolving issues, but professional counselling with a trained therapist who doesn’t have a vested interest in telling you what you should think, feel or do can bring deeper perspective and longer-lasting relief. Therapy provides the confidential space to safely bring all of your thoughts and feelings and unravel them in a systematic way with someone trained to see connections and patterns.

A good life isn’t one that runs completely smoothly, it’s about having the strategies and know-how to deal effectively with problems. Working with a trained therapist will focus on developing the skills and capacity to deal with the immediate problem, but will also help you to effectively navigate the highs and lows that your future life may bring. The rewards of therapy can therefore be exciting, empowering and satisfying, bringing a very comforting sense of being better-equipped to handle whatever is around the corner.

You and your issues are central to the work. My approach to therapy is collaborative in that I will strive with you to achieve the changes you are looking for. I will listen to you carefully and thoughtfully to really see and hear your concerns and how they are affecting your life. We will work together to consider changes that feel comfortable and do-able, and agree how to tackle them.

Therapy can be fun, energising, draining, sometimes painful but ultimately very rewarding.

My practice is grounded in person-centred philosophy; I firmly believe everyone has value and deserves respect. Every person has the motivation and potential for positive change. My approach draws strongly upon Transactional Analysis (TA), a really helpful theory of communication and personality that integrates psychodynamic, behavioural and humanistic principles and lends itself beautifully to understanding ourselves, our relationships and the patterns of our lives.

I also believe context is important in the process of making positive change and I take a holistic approach; so whilst the emphasis of our work will be future-focused, it can be really helpful to first acknowledge what has led to where you are now and why things may be as they are. This might include exploring previous experiences, upbringing, relationships and schooling - whatever feels comfortable and relevant.

What can you expect when you contact me?

I offer a free, half hour introductory session so that we can meet and decide whether to go ahead - if you are comfortable to work with me and if I think I can help with your issue. Please contact me if you’d like to arrange an initial session.

Further sessions can be arranged on a weekly or fortnightly basis and will last for 50 minutes. I work face to face with adults, couples, older adults, trainee therapists. Short-term or long-term.

Training, qualifications & experience

13 years’ counselling experience, 5 years qualified.

PGD Counselling, Bangor University; MBACP (Reg)

BACP Registered.

Previous experience includes counselling children & young people (NSPCC) and NHS primary care counselling.

Professional background includes work with the NHS & higher education sector.

I am currently working with survivors of sexual trauma.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Social anxiety


Feeling different


Additional information

£40-£50, some concessions available - please ask me.

When I work

Flexible appointments

Evening availability

Colwyn Bay, Conwy, LL29

Bangor, Gwynedd, LL57

Type of session

In person

Types of client

Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.