Rachael Crowther

Crystal Palace, London, SE19

About me

About me
I’m a qualified & experienced psychotherapy counsellor working face to face (based in Crystal Palace), Zoom or phone. I can offer you a safe, non-judgemental & confidential space to be listened to as you talk through any difficulties you may be experiencing.

I work with adults & teens seeking counselling for a variety of reasons including anxiety, depression, feeling overwhelmed, relationship issues, body image, childhood & adult traumas, abuse, career issues & addiction.

At the heart of my counselling is my belief that everyone has the potential for positive change. If you're experiencing recurring patterns of behaviour & things don’t seem to be going right; we can work together to explore what is happening for you & work towards change.

How counselling can help
It might be that for you talking to friends & family isn’t enough or appropriate for what you want to talk about. Counselling provides you with the space to explore your concerns & identify ways of moving forward with someone who is trained to listen & respond to you in an understanding way. Counselling may be the first steps towards experiencing your world in a new and more positive way.

How I work
My approach is to work relationally with clients. I believe the relationship that is developed between client & counsellor helps us to better understand how you relate to others in your life. Through this, we can gain insights into how you think & feel about yourself which enables us to find the potential for healing & change.
I can support you to take your learnings from the counselling room & apply them into your day to day life. Sometimes this will be short term work, sometimes longer-term. We will think through your goals & hold them in mind as we work together.

Finding the right counsellor
I offer a free & informal phone conversation as an opportunity for us to consider how counselling might provide the support you are looking for. We will begin to explore what you are experiencing, & also it is an opportunity for you to ask any questions you may have before we meet face to face.

The counselling venue
Foresters Hall offers a welcoming & private space for us to work in & is about a 10 minute walk from Crystal Palace or Gipsy Hill trains stations.

Training, qualifications & experience

Professional Qualifications
I trained at the Metanoia Institute:
- Diploma in Transactional Analysis Psychotherapy Counselling (Dip. Psych)
- Diploma in Counselling Adolescents in Schools

All of my work is supervised by a qualified supervisor, who oversees and monitors my work. I feel that this is an essential part of delivering an ethical and professional service to my clients.

My work

Alongside private practice, I work for the NHS for Central and North West London IAPT service delivering short term counselling.


  • BACP (British Association of Counsellors and Psychotherapists): Registered Member
  • Metanoia Institute Alumni

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


£60.00 per session
Free initial telephone session


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Crystal Palace

Type of session

In person

Types of client

Young people

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Rachael Crowther

Rachael Crowther