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About me

Who am I?

I am a qualified counsellor working in both voluntary sector and private practice.  I have volunteered for Cruse Bereavement Support since 2012, serving bereaved people, and for The Well Counselling in Malvern since 2017 where I've worked with a variety of issues from depression to relationship issues.

I'm currently in the process of launching my private practice under the name Hearing Hearts.UK. I'm also a Christian so I understand issues of faith, but I work with those of all faiths or none.

How do I work?

Often, talking to an experienced supportive listener who can provide a safe space is the starting point for helping you work through whatever issues are troubling you. I use a Person Centred & Integrative way of working to help you find the best way forward. I offer a warm welcome and a gentle non-judgemental approach so you can feel safe and respected.

I usually work face-face, but this isn't currently possible under Covid-19 restrictions.  As soon as I can, I'll offer face-face again, but for now it's online or telephone sessions only.


I've also specialised in sex and pornography addiction, & have a particular interest in supporting those working in Christian ministry who are struggling with this issue, but of course you don't have to be a Christian or a minister to benefit from my expertise.

Contacting me

You are welcome to contact me if you have any questions: I'll be happy to answer with no obligation of your part. You can find my contact details below

What can I expect?

If you decide to do ahead, we'll have a free 30 minute telephone or video conversation to ensure I'd be a good fit for what you're looking for, followed by weekly sessions of 50 minutes each at £35 per session (payable in advance.)

Training, qualifications & experience

I Trained with Cruse Bereavement in 2012 and have been supporting clients ever since.

Formal qualifications include

  • Level 2 YMCA College Wales
  • Level 3 YMCA College Wales
  • Online Addiction Training IOC (200 hours)
  • Extended Level 3 Willows Swindon
  • Level 4 CPCAB TCL4 Diploma - Maple Leaf Solihull
  • Level 5 CPCAB Sex Addiction Diploma - Laurel Centre Leamington Spa

Member organisations


Association for Christian Counsellors

The Association of Christian Counsellors is a professional body representing and setting standards for Christian counselling and care in the UK.

The organisation is made up of various different membership categories, including Counsellor and Accredited, and requires all members working as counsellors to undertake Continuous Professional Development on a regular basis.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Christians in ministry

Pornography addiction

Therapies offered

  • Cognitive behavioural therapy (CBT)
  • Integrative
  • Person-centred therapy


£35 per 50 minute session, payable weekly in advance.  I've kept my fees as low as I can in order to be accessible to as many people as possible. I can do this because I don't currently have room hire fees to pay.

I offer concessions for student counsellors and those in need on an individual basis.  I understand that not everybody can afford the usual going rate, so why not have a chat with me to see whether we can agree a fee that suits you?

Concessions offered for

  • Low income
  • OAPs
  • Trainee counsellors
  • Unemployed


I'm available Mon-Fri 10.00am-5.00pm via telephone and video and as soon as possible I'll be back to face-face work too.

St. Owens Cross

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Wheelchair access isn't currently available due to home working.

Types of client

Older adults
Pippa Hadfield MBACP

Pippa Hadfield MBACP