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Nicola Segrott MSc, MBACP. Currently working online & on telephone

Crewe, Cheshire, CW2
07484 186662 07484 186662 07484 186662 07484 186662

About me

What does counselling offer you?

If you are challenged by something happening in your life, it can help to talk about the difficult times you face each day.

Have you lost someone you loved deeply, a pet or close friend. Do you find yourself feeling sad, guilty and alone wishing things could change? Perhaps your health and well-being is suffering? Have you been affected by cancer, perhaps you feel your confidence is low or the pressure on yours shoulders is building? At this time, if you are worried, upset or distressed, finding someone to talk to in a private and confidential space where you come first, can feel safe and comforting.

I specialise in helping people talk about how their experiences are affecting their life. I will create to the best of my ability a non-judgemental space in which you have time to perhaps gain some insight into your feelings and senses. Working through things can bring personal growth and emotional healing supporting change in your life.

Online and on telephone therapy can give you a unique opportunity to talk to someone who listens, to help make sense of your worries.

What more does online and on telephone counselling offer you?

  • You can have counselling when you live in a more remote area, without leaving your safe and comfortable home
  • You can have counselling if you are unwell and cannot or do not want to leave your home space.
  • You can have more flexible appointments because neither of us needs to travel. Daytime and evening appointments are available.
  • You can speak to a counsellor outside your immediate area, increasing privacy and safety
  • You may find it more comfortable and easier to talk online

*Having read available research I am convinced that online and on telephone counselling is as effective as In person counselling.

About me

I work in private practice as a counsellor. I currently offer both online & on telephone counselling. I work with adults, resident in the United Kingdom. I have the deepest commitment to offering a counselling service which is welcoming and supportive to all without discrimination.

My way of working is with respect, transparency and openness. I am trained in the person-centred therapeutic approach, to find out more about this approach see:


I believe in creating a counselling relationship for clients with trust at its heart. Together we can take time to work through your problems, traumas and difficulties at your pace and in your time. I believe you deserve to be heard - that's why I became a counsellor.

If you feel you could to speak to me, I invite you to make contact today. We can talk about you, where you are with things at the moment without committing yourself to therapy.

Training, qualifications & experience

I specialise in working with people who are affected by:

  • Loss & Bereavement
  • Cancer & health issues
  • Caring for another
  • Fear & sadness

I also work with the associated relationship difficulties and aspects of trauma.

  • I have worked as a volunteer counsellor with a cancer charity. I have significant experience of working with people with a cancer diagnosis and their families.
  • I work with a local hospice as a volunteer counsellor, working with bereaved clients, carers and people affected by cancer.

My qualifications

  • MSc Counselling Psychology
  • BSc (Hons) Psychology
  • Certificate in Online and Telephone Counselling
  • Certificate in Couples and Relationship Counselling
  • Certificate in Understanding Loss and Grief
  • Certificate in Focusing skills

My academic research focused on carers and their well-being. I work with carers now and I still have a deep interest in their needs and how they are affected by their caring role.

As part of my BACP membership I take part in Continuing Professional Development (CPD). This is part of my lifelong commitment to learning and includes formal training days and courses in specific areas of practice. CPD also includes attending counselling conferences and keeping up to date through professional journals. Current CPD activities include working on ‘becoming a trauma aware practitioner’, Cancer and its effects, ‘safeguarding and managing risk through digital media’, studying research into the effectiveness of online therapy.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

*I work with couples struggling with bereavement and loss, with relationships affected by cancer and the caring role.

I recognise that particular times of year and stages of life can affect your emotions and everyday life, perhaps bringing up anxieties you thought were over.

I also work with people who have a diagnosis of Trigeminal Neuralgia (TN). I understand how challenging and painful this condition can be. Being able to talk with someone who understands this condition can be a relief.

The person-centred counselling approach can help with emotional healing from past sadness and when your emotions seem to overwhelm you.

Why wait, make contact today!

Therapies offered

  • Couples counselling
  • Humanistic therapies
  • Person-centred therapy

Photos & videos


I offer daytime and evening appointments - I will make space for you in my schedule when you call.

  • £0 - 15 minute initial telephone session to discuss your counselling needs
  • £30 for half hour online or telephone session (useful if you are unwell or short of privacy time)
  • £50 for 1 hour individual online or on telephone session
  • £60 for 1 hour 15 minutes individual online or on telephone session
  • £80 for 75 minutes couples session (currently paused) *see above*

Payment may be made by bank transfer (BACS)

I believe that everyone can benefit from counselling, whether its 1 session or 20 sessions. Everyone deserves to be heard, to share their worries and concerns with someone who listens, doesn’t judge or tell you what to do. Therapy can now be part of your life as much as any other well-being activity. Take that first step and get in touch today.

Further information

I am here to listen to you and hear you, when you are ready to talk.

Why wait, contact me today!


Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


I work with people from around the UK. I offer daytime and evening appointments. Please telephone, text or email. I aim to respond within 48 hours.

Types of client

Older adults
Nicola Segrott MSc, MBACP. Currently working online & on telephone

Nicola Segrott MSc, MBACP. Currently working online & on telephone

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