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Nicola Mansfield- Malaya Counselling Service

Shrewsbury, Shropshire, SY3
07949505835 07949505835

About me

My name is Nikki and I run Malaya counselling service, fully insured and a member of the British Association for Counselling and Psychotherapy. I pride my service on being one that is personal to my client's individual needs.

i am an integrative counsellor  with experience and training in many areas of therapy, i can offer  a number of techniques & tools  to help clients .

i am qualified  in counselling children and young adults  &currently providing counselling to  a range of students in several educational settings within Shropshire .

I am a trained relationship and couples counsellor  as well  as  being CBT  trained  and  a qualified Life Coach .

I believe in offering counselling sessions within Shropshire that can be accessible to all, this can include a home visiting service for some clients who may have mobility difficulties or limited access to support, Telephone  counselling  as well as a "walk with me , talk with me " session , where clients can meet  to walk  with me  and chat over issues  should they feel that this would be a more suitable option  .

i  work to my clients needs and offer a safe ,confidential service in order for my clients to always feel comfortable and relaxed .

i am aware that taking that first step to seek support can be extremely daunting , i understand that and therefore work  informally  , be yourself  that is good enough for me  .

Training, qualifications & experience

Having an extensive background in  palliative Hospice nursing for 24 years, i took the decision to retrain as a Counsellor after suffering a stroke  and gained a degree in counselling theory and practice with Staffordshire University.

I also hold a Diploma in Counselling Children and Young people, and have worked alongside charities  supporting children bereaved in traumatic  circumstances .

Currently i provide  counselling to students  in several  educational  settings within Shropshire .

Other  Qualifications  held are Relationship & Couples Counselling Diploma  . CBT Certificate . Diploma in Life Coaching .  NLP Certificate .

I am a certified appropriate adult and mental health first Aid Trained My previous Employment experience also includes Mental Health Crisis Support and Suicide Prevention  working alongside the emergency services.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Other areas of counselling I deal with

I have experience  of working with  clients with additional  learning needs  .

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Compassion-Focused Therapy
  • Couples counselling
  • Family/systemic therapy
  • Humanistic therapies
  • Integrative
  • Interpersonal therapy
  • Mindfulness
  • Person-centred therapy
  • Play therapy
  • Psychodynamic therapy
  • Solution focused brief therapy


Individual face to face per session (50 mins) = £40

Relationship /couples per session(50 mins )=£50

Telephone Counselling support  per call (50 mins)=£35

Talk/ Walk per session ( 1 hour )=£35

Student and concessions = POA

I feel passionate about counselling being available to all and therefore am happy to take enquiries and discuss individual needs in confidence .


Concessions offered for

  • Low income
  • OAPs
  • Students
  • Unemployed

Further information

I believe myself to be a warm and welcoming person, passionate about providing a service that is respectful, confidential, non-judgemental and  centred around you .

I will work with you ensuring you always feel valued, heard and in control of the  support you require .

Contact can be made via

Telephone  07949505835

Email  malaya.counselling@gmail.com

Facebook Messenger  MALAYA COUNSELLING

WEBSITE  www.malayacounselling.com

Thank you .

Bicton Heath

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

please note there are a substantial amount of stairs to my counselling establishment however i can offer home visits for counselling with prior discussion, telephone support and also school visits .


Sessions available to suit including Home or school visits .
telephone &online .

walk & talk .

Available 6 days a week 9am- 9pm

Types of client

Young people
Older adults
Nicola Mansfield- Malaya Counselling Service

Nicola Mansfield- Malaya Counselling Service

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