Neroli Oakley

Stoke-on-trent, Staffordshire, ST7 8QS
07876 506557 07876 506557

About me

Hello! My name is Neroli, and I am a Person Centred Counsellor, based in Bignall End. Stoke on Trent. I'm thinking that as you are sat here reading this, that you are wanting support of some kind maybe for yourself, a loved one, a family member or a friend. I won't even attempt to guess why you might be considering coming to counselling, and you may or may not even know what that support looks like yet...

During your first session we would talk about what fetches you in to Counselling, and what you are hoping to gain from your time with me in sessions. There is more information about all that on my website.

Sadly due to Covid-19, counsellors and their clients are having to adapt, to be flexible, to work harder, and in many different ways in order to enable counselling sessions to continue some how, some way. Please bear with me as I try to keep up with Government Guidelines and Advice. I write my website personally, so that always contains the most up to date information and changes.

Many Counsellors and Clients have moved their sessions either to the telephone or Online. I do hold a cpcab certificate in Online Counselling Skills, I am able to offer Counselling by telephone or via various online methods.

The BACP advise that the safest and most reliable way of accessing therapy is online or by telephone. However, they and I recognise that you may not be able to access therapy via these means. I have found many of my clients to be anxious and nervous about accessing their sessions remotely. Some struggle to find a safe confidential space where they live, in their homes. I have limited availability of face-to-face sessions, offered at your own risk. I have put a lot of thought in to this, you can find more information on my website

*If you do enquire, and do not receive a reply to your enquiry: please check your junk or spam folders, my email reply might have gone in there. Or, please do text me as I always reply: even if to say I have no current availability. I will not ignore your enquiry, I appreciate what goes in to sending them*

In the meantime, Please Mind How you go? Keep safe.

Take care


P.S Just to let you know, and save you time: I do not offer couples or family counselling services.

Training, qualifications & experience

Post Graduate Diploma Counselling Psychology from Keele University October 2014

In 2019, I celebrated my Private Practice having been open for 5 years. On average I see 12-15 clients a week, 3-4 sessions a day. I limit how many clients I see, so that my clients get the best attention and service possible. I have been a registered member of the BACP since 2013, I have a Clinical Supervisor that I see every month, and I work within the BACP ethical framework for the counselling professions.

During my training and since qualifying I have worked with Place 2 Be, Embrace CVOC and The Dove Service, both as a sessional counsellor and I worked on a joint Tier 2 project facilitated by The Dove Service for Staffordshire County Council and CAMHS to provide one-to-one therapy sessions for children and young people aged 4 to 18 in schools and children’s centres.

Professionally Qualified Counsellors are required to continue their training and complete minimum hours of CPD (continuing professional development) per year, and this is audited too.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Humanistic therapies
  • Person-centred therapy

Photos & videos


Counselling sessions cost £40 for 1 hour appointments.

1 Rileys Way
Bignall End

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

My practice is in an air conditioned heated summer house (The Head Shed)  in the back garden. You can of course park on our drive. There is a step (18cm approx depth)  in the back garden to negotiate. If you need any further details please get in touch.


Mon, Tues, Weds, Fri

9am. 10:30am. 1:30pm. 3pm. 5pm. 7pm.

I do not work Thursdays and at weekends.

Please text or email to book your session.

Types of client

Young people
Older adults
Neroli Oakley

Neroli Oakley