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Dr Michelle Tolfrey - Clinical Director, Talking Heads

London, SE1 1YN
0800 699 0454 Registered / Accredited
London, SE1 1YN

About us

Taking the first step to seeking help is a courageous one and it can be overwhelming knowing which therapy or therapist is the right one for you. With so many to choose from, it can be very hard to know where to start.

The advantage of meeting with a psychologist or psychotherapist is that we are trained in a wide range of evidence based therapies that have been proven to help with many emotional and mental health difficulties. We can therefore draw upon a number of different therapy styles and techniques to best help you.

Our aim as psychologists and therapists is to offer a safe and containing space for you to explore what is causing your distress, whilst also finding a way forward to help you to live the life you want to lead. The therapy we provide is dynamic and interactive; it is a joint endeavour in which we both work towards achieving your goals.

To find out more about the skilled and compassionate therapists who work in our team, please visit our website:


Training, qualifications & experience

With many years of experience in both the NHS and private practice, we have worked with many clients with a vast range of difficulties including anxiety, depression, trauma and PTSD and personality disorder. We have specific training in the following therapies:

- Cognitive Behavioural Therapy (CBT)

- Schema Therapy

- Eye Movement Desensitisation and Reprocessing (EMDR)

- Compassion Focussed Therapy

- Mindfulness Based Approaches

However, the important thing for you to know is that we can integrate the approaches that will work best for you and your unique needs.

We are all registered with the Health & Care Professions Council (HCPC) or The British Association for Behavioural and Cognitive Psychotherapies (BABCP).

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


Health and Care Professions Council

The HCPC are an independent, UK-wide health regulator. They set standards of professional training, performance and conduct for 16 professions.

They keep a register of health professionals who meet their standards, and they take action if registered health professionals fall below those standards. They were created by a piece of legislation called the Health Professions Order 2001.

Registration means that a health professional meets national standards for their professional training, performance and conduct.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Compassion-Focused Therapy
  • EMDR
  • Interpersonal therapy
  • Mindfulness
  • Schema Therapy


We very much appreciate that therapy can be a significant investment both emotionally and financially and for this reason, we aim to keep our fees clear, fair and reasonable. They reflect the expertise and quality of treatment provided by our highly skilled and experienced therapists.

  • Initial telephone consultation with our Clinical Director (15 minutes) – Free of charge
  • Individual assessment and therapy sessions (50 minutes) – £130 with Associate Therapists and £150 with Dr Michelle Tolfrey (Clinical Director)

It may be possible to use your private health insurance to cover the cost or part of the cost of your appointments. Some providers will cover you for a certain number of sessions, while others will allocate a lump sum. We recommend that you contact your insurer to clarify their particular requirements.

The Talking Place
Unit 1, 1-4 Plantain Place

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


We have availability throughout the week including early morning, daytimes and some evenings.

Types of client

Dr Michelle Tolfrey - Clinical Director, Talking Heads

Dr Michelle Tolfrey - Clinical Director, Talking Heads

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0800 699 0454
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