Michelle Robinson-Hayes Verified Professional Verified Professional
Verified Professional

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About me

"I strongly believe that modern life is very stressful.  My aim is to help you overcome your difficulties, try to make everything better for you and bring a little sunshine into our life.  I am here to listen, understand and care.  Appointments available.

At the Listening Tree I provide affordable counselling to local people, either on a 1-2-1 basis or telephone counselling.

I also provide home visits to people who are not able to leave their homes. I am an Integrative trained Counsellor and Psychotherapist with an Advanced Professional Diploma. I am also a Hypnotherapist.

My surgery runs on a Monday to Friday from 4.30pm to 8.00pm and on Saturday from 8.00am to 2.00pm. I work online and via zoom at the moment. I offer a free 30 minute consultation.

Training, qualifications & experience

I have a Degree in Applied Social Science from Kingston University and I am an Integrative Counsellor and Psychotherapist with an Advanced Professional Diploma in Psychotheraputic Counselling.

I have worked in a Corporate Environment for many years and have supported many individuals with their life's problems.

I am also a Hypnotherapist with an accredited Diploma and I have also studied Emotional Freedom Technique with AMMETT. I volunteered with Cruse Bereavement service and hold over 120 hours of Bereavement Counselling experience.

My aim is to help local people with affordable counselling, if your suffering from depression, stress, anxiety, relationship issues, bereavement, self confidence, anger issues, marriage problems.  I am here to listen and not judge  If you are unemployed, on benefits, an OAP or a student, then my rates are significantly reduced.

I really want to help, why don't you contact me to discuss your needs further.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


National Counselling Society (NCS)

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling Society


£40.00 per session
Free initial in-person or telephone session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

£40.00 per 50 minutes session however concession offered to students and OAP's, Keyworkers and the unemployed. £60.00 per 50 min session for couples and families.

When I work

Mon Tue Wed Thu Fri Sat Sun

Mon to Thursday 4.30am to 9.00pm, Friday 12:00pm to 5.30pm, Saturday 8.00am to 2.00pm.

Further information

I specialise in anxiety, depression, self-esteem, relationship difficulties and bereavement. I have also worked with individuals who have self-harmed and suffered abuse.

I strongly believe that modern life is very stressful and my aim is to help you overcome your difficulties and to try to make everything better for you and bring a little sunshine into your life.  To have someone to listen and understand, I really care.

Lancing, West Sussex, BN15

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

On one floor and accessable parking