Michelle Crossen Verified Professional Verified Professional
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About me

Welcome and thank you for reading my profile. If you are experiencing a difficult or challenging time in your personal or work life it can help to talk to a professional counsellor. I am a professionally qualified (FDA), experienced counsellor and psychotherapist in Southampton and I provide confidential counselling and psychotherapy to adolescents, adults, couples and small family groups.

Knowing how to choose the right counsellor can feel confusing, so to aid you in your search I offer an initial 30 minute consultation free of charge. This will give us the opportunity to meet and discuss your requirements and for you to ensure that you are comfortable for us to work together.

As a counsellor I can provide you with the time and space to explore difficult feelings in an environment that is confidential and free from judgement. I may comment on what you say offering a professional perspective, but this is done with respect for your own viewpoint and with the aim of helping you deal with specific problems. It is my role to support you and help you discover new ways to overcome your diffculties.

I have extensive experience working with clients with multiple issues including generalised anxiety, relationship issues, stress, depression, bereavement, low confidence and self esteem and addiction (see more extensive list below), and work as an integrative counsellor and therapist which means that I am able to tailor my approach to suit your needs.

My practice is located in West End, within easy reach of anywhere in the surrounding areas. Parking is available at the West End practice.

I have extensive experience in coaching and mentoring with charities and in a corporate setting.

If you would like to discuss your requirements or find out more about counselling you are very welcome to call me in confidence and leave me a message or alternatively you can email me.

Training, qualifications & experience

My qualifications include:

  • Registered member of BACP
  • FDA in Humanistic Counselling based on Transactional Analysis with Distinction
  • Fully Insured
  • CRB checked

I am trained, qualified and experienced in helping clients with varied and multiple issues, and provide both long term psychotherapy and short term counselling and CBT to adults and couples. Much of my experience has been gained whilst working for an agency service as a counsellor in and around the Winchester area and as a coach/mentor for a large corporate body.

I also work for a charity coordinating a mentoring project for homeless young people.

In addition to general counselling and psychotherapy, I am trained and qualified to work with clients with eating disorders, addictions, bereavement and those experiencing trauma such as victims of rape and sexual abuse. I also have extensive experience working with clients suffering from depression, stress and anxiety including work related stress. I have undertaken advanced training as a couple/relationship counsellor and offer counselling to couples and small family groups.

I have a full disclosure CRB check and I am also fully insured.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with


From £50.00 to £60.00
Free initial in-person, telephone or online session

Additional information

I offer a free initial 30 minute session and if we decide to work together.

I charge £50 per 50 minute session for individuals and £60 per hour  for couples/families and groups

When I work

Mon Tue Wed Thu Fri Sat Sun

My working week does vary so if these availability times do not work for you it is still worth asking me if I have different times available.

Southampton, Hampshire, SO30

Southampton, Hampshire, SO18

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Free, parking directly outside premises

Online platforms